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IT Service Desk Team Leader jobs in Northamptonshire
You will provide support on a range of Microsoft based IT systems especially Microsoft 365 along with a range of bespoke applications. Your day-to-day responsibilities as part of the support team will be to: Respond to IT-related telephone calls and emails from colleagues, providing timely and effective support.
Job Description Ref: 113775 Service Desk Analyst / IT Support / Windows / On-site Role Responsibilities Responsibilities will include: - Resolve high-priority and complex support cases. - Resolve Level 1 and Level 2 incidents and service requests independently. - Classify, prioritise, and triage support tickets. - Coordinate with remote teams and escalate to infrastructure or application...
Ref: (phone number removed) Service Desk Analyst / IT Support / Windows / On-site Role Responsibilities Responsibilities will include: - Resolve high-priority and complex support cases. - Resolve Level 1 and Level 2 incidents and service requests independently. - Classify, prioritise, and triage support tickets. - Coordinate with remote teams and escalate to infrastructure or application...
You should be confident in: - Troubleshooting posting errors, transaction discrepancies, and general ledger issues
You will also be responsible for running Virtual training sessions and workshops for our customers when advice or training is required to support the customers continuous adoption of the solution.
You will be responsible for ensuring that all tasks are carried out in an efficient and safe manner by yourself and your team, and that these environments are not only aesthetically pleasing but also healthy and safe for future public enjoyment.
You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales. We’re looking for Customer Team Leaders to join our team at Co-op.
You will already have experience in the social care sector (Mental Health Support Worker, Care Worker, Healthcare Assistant or Care Assistant) but your values are most important to us. Values influence every interaction between our colleagues and the people we support. They are a promise that:
Job Description 3rd Line Team Leader Northampton | £45,000–£55,000 + Benefits Join a leading IT service provider delivering managed IT, cloud, connectivity, security, and support services to businesses across multiple sectors. In this role, you’ll lead a team of 3rd Line Engineers, supporting the Head of Service Desk to drive SLA and XLA performance, manage escalations, and enhance processes...
WRS are looking for a Recruitment Team Leader with proven experience placing personnel in the ROV industry to join our Marine division. This is an exciting opportunity to lead from the front, combining your technical understanding of contract ROV recruitment operations with a strong network to drive team performance, deliver revenue, and grow WRS’s presence across global subsea projects. Your...
Job Description Insight Employment are currently seeking Warehouse Team Leader for a client of ours in Northampton for immediate starts. Due to the location, you must have you own transport or push bike to get to work. They are located just off the A5 from Towcester to Northampton. The Client: - Our client is a fulfilment distribution centre, which provide exceptional end-to-end service to...
You will also monitor volumes being handled by each member of staff and step in where required to avoid work building up. - Encourage service excellence and build strong client and tenant relationships. - Monitor team performance and implement strategies for continuous improvement.
You will be a true Brand Ambassador who will be able to interact easily with a variety of customers.
You will be a natural promoter of customer service excellence, a key contributor to the customer’s journey and experience instore, displaying knowledge and experience across product, store systems and processes.
Job Description Job Description: Team Leader – EBD children's home Accountable to: Operations Director (Nominated Individual), Senior Leadership Team Hours of Employment: Full time – 40 hours per week, plus on call duties as required to meet the needs of the organisation. Salary: 14.75 an hour Organisation Overview: Our client is currently a small, EBD children provider, providing care to...
Business Development Manager IT Managed Services Sales Hybrid working. My client is hiring for Milton Keynes and Oxford offices - to suit Southeast based candidate able to work for 2 days a week on site in either office. £55000 - £65000 Base + Commission (Double OTE) + Car Allowance + Package Are you an ambitious Business Development Manager with experience in the Managed Service Provider...
Customer Service Team Leader South Manchester | Competitive Salary | Hybrid Working (3 days WFH, 2 days office) Full-time | Permanent Company Overview Time Recruitment is proud to be representing a fast-growing, innovative financial services provider. We are seeking a proactive and experienced Customer Service Team Manager to join our team. This is a fantastic opportunity to lead a dynamic...
Productivity Team Leader (Customer Service)KetteringHours - Monday to Friday Full TimeSalary - from £30,000 plus benefitsWe’re looking for a people-first leader who knows how to bring out the best in their team. If you’re passionate about great customer service, love coaching others, and want to work for a respected global brand — this could be your next move. What’s the role about? As a...
3rd Line Team Leader Northampton | £45,000–£55,000 + Benefits Join a leading IT service provider delivering managed IT, cloud, connectivity, security, and support services to businesses across multiple sectors. In this role, you’ll lead a team of 3rd Line Engineers, supporting the Head of Service Desk to drive SLA and XLA performance, manage escalations, and enhance processes to deliver an...
You will provide support on a range of Microsoft based IT systems especially Microsoft 365 along with a range of bespoke applications. Your day-to-day responsibilities as part of the support team will be to: - Respond to IT-related telephone calls and emails from colleagues, providing timely and effective support.
You will work an average 37 hours a week with shift times being 7.00am – 2.30pm or 2.00pm – 9.30pm and you will have every other weekend off. The salary offered is made up of a basic salary £31,931 to £36,423 per annum, plus a guaranteed 10% allowance per annum, paid monthly, alongside the basic salary.
You will provide support on a range of Microsoft based IT systems especially Microsoft 365 along with a range of bespoke applications. Your day-to-day responsibilities as part of the support team will be to: - Respond to IT-related telephone calls and emails from colleagues, providing timely and effective support.