IT operations manager jobs in Sunderland, Tyne and Wear

You will be joining a very secure business, with fantastic opportunities to develop your skills alongside experienced industry professionals.

You will be the first point of contact for users, providing excellent customer service while resolving hardware, software and network issues.

You will triage and log tickets, monitor Datto RMM alerts, fix issues remotely and on site, and escalate when appropriate. The role includes structured learning and a clear path to progress into a field engineer position.

Machine Operator (known internally as Machine Technician) Initial FTC until December 2026 Tanfield (Home of Penn State Pretzels) On-site Shifts: 3-shift rotation (06:00 - 14:00, 14:00 - 22:00, 22:00 - 06:00) Join our snack-loving team We're looking for a Machine Technician to join us at KP Snacks in Tanfield. If you're organised, hands-on and ready to grow your skills in a fast-paced...

Head of Platforms & Operations Salary: to be discussed Sunderland - onsite 3x per week Are you the right candidate for this opportunity Make sure to read the full description below. Are you a leader with strong technical knowledge of the design and delivery of core platforms, as well as demonstrable experience managing key internal and external stakeholder relationships? Are you looking for a...

Job Description Senior Extrusion Operator – Manufacturing | Sunderland What’s on Offer - Salary: £34,369.22 per annum (including shift allowance) - Contract: Permanent - Shift Pattern: Continental shift pattern Days & Nights, 12 hour shifts - Holiday: 23.5 days annual leave, increasing by 1 day each year up to a maximum of 25.5 days - Location: Sunderland A leading manufacturing organisation...

Where: We have 2 locations avilable - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: 25,087.00 rising to 25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: 12.82 per hour rising to 13.12 per hour at 9 months in role Start date:...

You will lead the design, implementation of robust platforms across on-premises, cloud, and hybrid environments.

You will be responsible for successfully delivering the design, plan, development and implementation of group wide projects using standard project and company process methodology, ensuring client and internal requirements are met, and that the project is completed to plan and within budget.

You will be joining a very secure business, with fantastic opportunities to develop your skills alongside experienced industry professionals. The Job you’ll do: * As Operations Manager, you’ll play a pivotal role in ensuring our operations run safely, efficiently, and in full compliance with regulatory requirements.

You will also have the opportunity to network with a range of other apprentices on our programme who can share ideas, offer suggestions, and support.

You must be able to provide an official document stating how your international qualifications compare to the UK qualifications at the time of your application.

Your role will involve:*Responsibility of the service design for low, medium or high value / complexity deliveries into live service*Understand the customer's user base and IT operational structure;*Development of detailed end-to-end service design*Develop and contribute towards the contractual obligations (SLAs and KPIs) and additionally any underpinning contracts;*Impact Assessment (IA) of...

Job Description Your career, your way! Join our fantastic team as a Complex Manager. As Complex Manager, you’ll wear many hats: you’ll be a mentor, a planner, and an operator. Calling the shots to effectively run our suite of retail and complex units on park, and coaching the team. With fantastic opportunities for career growth and a work setting vibrating with positive holiday vibes, it’s a...

Job Description Customer Service ManagerWashingtonPermanentCompetitive Salary & Benefits Freedom Group have a fantastic opportunity for a Customer Service Manager to join our team in Washington. This is a pivotal role responsible for leading the customer service function, ensuring exceptional service delivery, and driving continuous improvement across our operations. You’ll report to our...

Job Description Company Description We have an exciting opportunity for an experienced Accounts Office Manager to join our rapidly expending innovative renewable technology company. As part of a growing organisation, your role will be vital in helping drive the business forward. As our Accounts Office Manager you will ensure the smooth running of the EcoFuture offices day-to-day, ensure all...

Management Accountant (known internally as Site Accountant) Initial 12-month FTC Tanfield (Home of Penn State Pretzels) On-site Join our snack-loving team We're looking for a Management Accountant to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you – this could be your next big move. About the role As...

Our client is looking for a Android Developer to work onsite at their office in either Woking or Romsey, on a 6 month initial contract. This role is Inside IR35 and requires a candidate to hold active SC clearance. This role will entail supporting existing users, sustaining the product, and contributing to the development of significant new product capability. The role will include taking...

Job Description Excavation Standards & Compliance ManagerWashington, UKPermanentCompetitive Salary + Car/Car Allowance + Flexible Benefits Freedom Group have an exciting opportunity for an Excavation Standards & Compliance Manager to join our team. This role is critical in ensuring that all excavation activities across our projects meet the highest standards of safety, compliance, and quality....

Where: We have 2 locations avilable - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: 25,087.00 rising to 25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: 12.82 per hour rising to 13.12 per hour at 9 months in role Start date:...

Your career, your way! Join our fantastic team as a Complex Manager. As Complex Manager, you'll wear many hats: you'll be a mentor, a planner, and an operator. Calling the shots to effectively run our suite of retail and complex units on park, and coaching the team. With fantastic opportunities for career growth and a work setting vibrating with positive holiday vibes, it's a no-brainer! So,...

Our client is looking for a Android Developer to work onsite at their office in either Woking or Romsey, on a 6 month initial contract. This role is Inside IR35 and requires a candidate to hold active SC clearance. This role will entail supporting existing users, sustaining the product, and contributing to the development of significant new product capability. The role will include taking...