You will be involved with a variety of service desk, desktop, telephone, remote support, and you will be given many opportunities to get involved with a range of IT projects.
You will have excellent customer service, equipped with the passion, resources and commercial insight to help achieve them.
You must have experience of working for an MSP - This is non-negotiable. This is an ideal opportunity for someone with 2+yrs’ experience who enjoys variety, mentoring junior colleagues & providing outstanding customer service. If you're looking to join a stable & supportive company where your experience will be valued & your ideas welcomed, this could be the ideal next step in your career.
Our client in Cardiff are looking to recruit a Technical Helpdesk Advisor to join their growing technical support team. This role would suit candidates with a strong technical experience of IT hardware and software, ideally from an IT repair or tech support background. The company offer a superb culture of support and development, so this role is ideal for candidates with a technical customer...
Head of Customer Support & IT HelpdeskReporting to: COO / CFOLocation: Manchester (Hybrid)Salary: £50,000–£60,000 DOEContract: Full-time, PermanentHours: Monday–Friday, 09:00–17:30 (with flexibility to support the US team)Team: Managing a team of 5 across the UK and Denver, USAAre you someone who's grown within the IT Helpdesk or Technical Support world and understands the pressure of queues,...
Are you passionate about technology and looking for an exciting IT Helpdesk Analyst role where you can grow and develop your skills? If so, you’ll want to join this creative and dynamic team! As a macOS IT Helpdesk Analyst, you will play a crucial role in providing 1st and 2nd line technical support to a vibrant team of nearly 200 employees.This hands-on macOS IT support position will involve...
We are looking for an experienced and customer focused IT Helpdesk Technician to join our clients team and provide high quality technical support to both remote and office-based colleagues, based in Nottingham. This is a varied, hands-on role supporting day-to-day IT operations across multiple sites, ensuring our users have the tools and support they need to work effectively. Salary &...
We are currently seeking a confident individual to work for our excellent IT client based just outside of Peterborough, due to location candidates will require a driving license and their own transport. Our client are offering a competitive salary, 2 bonuses a year, life assurance and pension. The standard hours of work are Mon - Fri 9am - 5pm. The successful candidate may have IT helpdesk...
Are you a customer-focused IT professional looking to grow your career within a forward-thinking MSP environment? Are you a customer-focused IT professional looking to grow your career within a forward-thinking MSP environment? An established Managed Service Provider is looking for an experienced Service Desk Engineer to join their technical support team. This is a great opportunity to work...
Overview of the Role: We are currently recruiting an experienced Site Based 2nd Line IT Engineer who will be based in Segensworth at one of our key customers. This role will be involve being the onsite contact for the customer, where you be bringing your IT knowledge and customer experience to provide an efficient, approachable and streamlined methodology to fixing their IT issues. As one of our...
You will be responsible for working on a high-profile helpdesk whilst supervising a team of multi-trades and support admin operatives. Full time office based £45K - £50K depending on experience Duties of the Helpdesk Manager: Manage and co-ordinate helpdesk team. Receiving and distributing clients service requests including scheduling the engineers in a prioritising and coordinated manner.
Job Description A busy and growing organisation is looking for an experienced FM Helpdesk Coordinator. This role will suit someone organised, proactive, and confident managing multiple tasks in a fast-paced environment. What you'll be doing - Act as a first point of contact for service requests - Log, prioritise, and manage reactive and planned maintenance tasks - Allocate work to engineers...
Job Description Helpdesk Administrator/Coordinator Location: Romford, EssexWorking Pattern: Monday-Friday, on-siteSalary: Basic £28-32,000 per annum, dependent on experience (potentially higher for the right candidate) + Company BenefitsType: Permanent, Full-Time (PAYE)Sector: Construction & Building Services The RoleWe are currently recruiting for a Helpdesk Administrator/Coordinator to join a...
Facilities Helpdesk Controller Leeds - White Rose Park (with 1 day hybrid home working) Permanent £27,000 - £27,500 + private healthcare + Flexible Benefits Summary We're excited to offer a fantastic opportunity for a Facilities Helpdesk Controller to join our dynamic team at the newly opened Leeds Facilities Office in White Rose Park. In this role, you'll work closely with our Service...
Helpdesk Administrator - Mechanical & Electrical Permanent basis Based in Romford Office based 5 days a week £30K Annual Salary Responsibilities: Compliance & Reporting * Ensure compliance with company procedures and industry regulations, generating performance and SLA reports for management review. Client & Team Communication * Maintain clear and professional communication with clients,...
Technical Support & Warranty Engineer Dungannon Up to 42,000 + benefits Joining a leader in the design, manufacture and supply of machinery into the quarrying and materials markets globally as their Technical Support & Warranty Engineer. Working within a team you will; Liaise with commercial customers on warranty claims Collate and verify all information on claim Liaising with engineers,...
You will provide essential technical support and contribute to the success of our client's squad. Supporting the Squad Lead & Lead Analysts, your role is crucial in driving quality and maintaining professional communications within agreed timescales. Your responsibilities: ✅ Resolve incoming work efficiently and effectively, aiming for a first-time resolution whenever possible.
You will work as part of a supportive team and contribute to the smooth running of invoice processing and internal helpdesk support.
You will also act as a first point of contact for helpdesk enquiries via telephone and email, ensuring queries are logged, resolved, or escalated appropriately.
Helpdesk Engineer Location: London, NW1 £25,000 - £30,000 plus payment and support for Microsoft certifications My client is a well-established and highly regarded Managed Service Provider (MSP) based in Camden, North London. They’re known for delivering outstanding service and building long-term relationships with a loyal and varied client base. They are now looking for a customer-focussed,...
You will be the first point of contact for IT-related issues, providing timely and effective support. Role and Responsibilities Respond to user requests and issues: Handle incoming queries and accurately document them. Basic troubleshooting: Diagnose and resolve common technical problems, guiding users through solutions.
You will be joining the IT support team where you'll provide assistance in resolving technical issues.