it first line support jobs in Gateshead

Job Description 2nd Line IT Support Engineer, Newcastle, COR7407 Are you an experienced IT Support professional looking to take the next step in a growing MSP? If you’re keen to handle escalations, sharpen your technical skills and play a key role in delivering exceptional service, this could be the ideal role for you. The Role As a 2nd Line IT Support Engineer, you’ll be the go-to point for...

We're looking for a 1st Line Engineer to act as the first point of contact for users needing IT support. You'll deliver high‑quality customer service, resolve technical issues remotely, and keep systems and processes running smoothly.What You'll DoProvide fast, friendly support for IT incidents and service requestsResolve the majority of issues at first contact where possibleDiagnose problems...

Senior Backend Developer (.NET | AI-First SaaS Platform) Compensation: Competitive, based on location and experience Location: UK or Turkey (Hybrid – Office & Remote) Keepnet is an AI-driven SaaS platform experiencing strong, sustained growth in the UK with growing global momentum, helping organisations manage human cyber risk at scale. With Agentic AI live in production, Keepnet runs...

You will also have the reassurance of a job guarantee upon completion.

You will also be assigned an expert tutor to help you throughout your training.

You will gain the practical experience by using our cutting edge Livelabs.

You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide.

As an IT Digital Customer Advisor, you will be the first point of contact for customers needing IT support. This is a beginner-friendly role focused on customer service, basic troubleshooting, and developing core IT support skills within an MSP environment.KEY DUTIES * Respond to customer queries via phone, email, or digital ticketing systems * Provide basic IT support and guidance for common...

You will triage support requests in the first instance attempting a first time fix where possible and escalating up in IT Support and out to wider IT&BC where necessary. As you develop you will have the opportunity to work in our higher technical areas, 2nd line support and hardware provisioning.

You will fit right into this role if you can demonstrate:

You will become the primary resolver for your support team, and gain troubleshooting skills on one or more operating systems.

You will be able to troubleshoot and solve all but the most complex infrastructure issues. Issues are escalated to the appropriate resolver groups when necessary.

You will be the face of Jayco Recruitment, out in the field and on the phone, building a pipeline from scratch and converting prospects into long-term partners.

Job Description Defour Partnership is working exclusively with a Social Care Charity and due to growth we are recruiting for Support Managers in the Gateshead area. Do you love working in Social Care and just feel ready for a new refreshing challenge? Where you and your work is valued and you have an opportunity to develop yourself through education and forge a great career within a fantastic...

Learning Support Assistant – Gateshead If you’re someone who brings patience, warmth and steady encouragement into the classroom, this Learning Support Assistant role in Gateshead could be a brilliant match. The school is looking for a supportive, reliable LSA who can help pupils feel confident, calm and ready to learn. What the role involves You’ll work with pupils who need a little extra...

You will be working on the front lines of mental health, providing stability and guidance to children who need it most. - Competitive Pay: £15.00 - £17.00 per hour (depending on experience). - Flexibility: Work patterns that respect your work-life balance. - Impact: The opportunity to witness and foster progress in children's mental health journeys.

Support Worker – Uttoxeter - £12.22 Drivers Required - Full UK licence Typical Shifts are: Required to work on a rota basis; Monday to Sunday, covering the following shifts - Early shifts: 8:00am-3:00pm and Late shifts: 3:00pm-10:00pm (long days also available) Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour...

Job Description Commercial Motor Underwriting Support - FleetMy client is looking for an experienced Commercial Motor Underwriting Support professional to join a high-performing Fleet underwriting operation, supporting a portfolio of complex UK and Irish commercial motor risks. This role sits at the heart of the underwriting function, providing technical, administrative and broker-facing support...

Job Description Responsibilities You’ll play a vital part in keeping people, property, and information safe. That includes: - Ensure all shifts, holidays, sickness and absences are covered by efficiently rostering core and relief officers - Be the first point of contact for all security staff, helping them with their queries out of hours. - Work to agreed practices relating to Health and...

You will thus need an excellent phone manner and the desire to provide first class customer service. Again, this is NOT a trainee role, so accreditation and knowledge of Sage Intacct is essential. However, the opportunity to develop your career with our company will be significant as we have a proven track record of internal promotion.

Paid Internships in China at Fortune 500 Companies - Full Support & Stipend Included What You’ll Do: Join Go Abroad China’s internship program in China and gain real-world experience at leading Fortune 500 companies, innovative startups, and multinational corporations in China. You’ll work on meaningful projects in fields like Business, Engineering, IT, Marketing, Finance, and Hospitality while...

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly first point of contact...

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly first point of contact...

You will own the engineering vision and execution of Keepnet's core platform, operating across the UK, EU, US, UAE, and Canada, supported by distributed offshore and nearshore teams.

You will not be expected to do everything yourself. Success in this role will be measured by platform reliability, delivery predictability, team health, and customer impact.

Regional Support Manager £45,000 - £45,000 DOE, plus extra car allowance of £3,960 per annum This role is Predominantly covering Gloucester/Swindon/Wiltshire Join Voyage Care and Feel Valued, we reward your dedication with: • Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned. • Funded Blue Light Card – hundreds of discounts at high street retailers...