IT desktop engineer jobs in Ringwood

You will:Diagnose and resolve 2nd line issues via remote supportWork with clients to fully understand and recreate problemsEscalate complex issues to 3rd line colleagues when neededMonitor open tickets and drive them through to resolutionSupport a wide variety of clients, infrastructures, and technologiesOccasionally visit customer sites (no daily travel!

You will use your customer service skills to provide user support on all company supported computers, applications, and software, troubleshooting problems, and advising users on appropriate actions.

You will be the first point of contact for all support tickets, where possible resolving or re-assigning as appropriate to other team members.

You will provide 1st and 2nd line support (service desk) to IT users in the resolution of reported faults, fulfil service requests made by IT users via the IT Ticketing System, monitor and report on the progress of IT services within the region and support project work as required.

You will act as both a senior engineer and a point of leadership—guiding the team, managing incoming workload, and ensuring service KPIs and processes are consistently met. This is a hands-on position suited to a confident 2nd line engineer who enjoys problem-solving, supporting colleagues, and maintaining clear communication with customers, especially during periods of high demand.

You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our client’s customers.

You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle.

You will be anchored to the Ringwood office, working closely with a highly capable regional team while supporting major residential, commercial and mixed-use developments across the UK. Projects are client-led and national in nature, offering variety and technical challenge while maintaining a sensible hybrid working balance.

You will ideally have:

You will be anchored to the Ringwood office, working closely with a highly capable regional team while supporting major residential, commercial and mixed-use developments across the UK. Projects are client-led and national in nature, offering variety and technical challenge while maintaining a sensible hybrid working balance.

You will ideally have:

We know it's our people that make Expro great, and we offer a fulfilling career across all disciplines of our international organization. We're at the heart of the energy transition, developing and delivering future-facing technologies in support of a more sustainable future for us all. From ground-breaking use of our technologies and expertise, through to tremendous community partnerships, we...

You will be working with a team of 4 Field Service Engineers to undertake scheduled services & repairs along with responding to breakdowns of plant equipment on clients premises around the south of England.

Due to continued growth, a well-established civil engineering and groundworks contractor is looking to appoint a Quantity Surveyor / Estimator to join their commercial team at their Hampshire head office. This business delivers a wide range of residential infrastructure works, from bulk earthworks through to complex civil engineering packages, and has a strong reputation for quality,...

Join the RAC. Together, we’re going places.- A competitive base salary of £38,625, with on-target earnings of up to £50,000- A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities- 40 hours per week, with core hours from 8:30am to 5pm, and 1 in 4 Saturdays.As an RAC Mobile Mechanic in the Service, Maintenance and Repair division,...

Job Description Due to continued growth, a well-established civil engineering and groundworks contractor is looking to appoint a Quantity Surveyor / Estimator to join their commercial team at their Hampshire head office. This business delivers a wide range of residential infrastructure works, from bulk earthworks through to complex civil engineering packages, and has a strong reputation for...

Join the RAC. Together, we’re going places.- A competitive base salary of £38,625, with on-target earnings of up to £50,000- A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities- 40 hours per week, with core hours from 8:30am to 5pm, and 1 in 4 Saturdays.As an RAC Mobile Mechanic in the Service, Maintenance and Repair division,...

2nd Line IT Support Engineer | Ringwood (BH24) | £32k–£35k | Office-Based Join one of the UK’s fastest-growing Managed Service Providers and take your IT career to the next level! If you’re a sharp-thinking problem solver who loves variety, teamwork, and delivering great customer service, this is the role for you. At entrust IT, you won’t just be resetting passwords — you’ll be supporting and...

You will provide 1st and 2nd line support (service desk) to IT users in the resolution of reported faults, fulfil service requests made by IT users via the IT Ticketing System, monitor and report on the progress of IT services within the region and support project work as required.

You will plan, implement and document technical solutions and assist in the transitions of solutions into live service, as well as providing 3rd line support services. Skills and Experience: At least 3 years of experience in a similar role (3rd line equivalent). Proven ability to implement, configure, test, and maintain technical infrastructure.

You will have excellent time management and organisation skills Attention to detailProblem solving and logic skillsAnalytical skillsAn ability to work as part of a teamAn interest in digital design Upon joining the programme you will need the following qualifications:

Project Manager Location: Ringwood, Hampshire, + Hybrid home working Salary: £40,000 – £45,000 DOE + Profit Share and Benefits Hours: 37.5 hours per week Contract: Full time, Permanent role The Role This is a fantastic career opportunity for an experienced Project Manager who enjoys the challenges of working on multiple projects concurrently, delivering exceptionally high-quality projects...

Join the RAC. Together, we’re going places.- A competitive base salary of £38,625, with on-target earnings of up to £50,000- A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities- 40 hours per week, with core hours from 8:30am to 5pm, and 1 in 4 Saturdays.As an RAC Mobile Mechanic in the Service, Maintenance and Repair division,...

You will provide technical support and service fulfilment to users of ICT across the business, including our remote access to our construction sites, sales offices and managed developments.

You will also need to have experience of supporting a distributed user base.

You will also be highly organised, be capable of managing your own workload and capable of working alone or as part of a team.