2nd Line IT Support Engineer | Ringwood (BH24) | £32k – £35k | Office-Based Join one of the UK’s fastest-growing Managed Service Providers and take your IT career to the next level! If you’re a sharp-thinking problem solver who loves variety, teamwork, and delivering great customer service, this is the role for you. At entrust IT, you won’t just be resetting passwords — you’ll be supporting and...
You will work with various stakeholders, internal teams and external suppliers to ensure all projects are managed from business case through to project closure.
You will influence through being a key member of relevant business steering groups, ensuring IT are a business enabler and aligned with key stakeholder’s initiatives.
You will act as both a senior engineer and a point of leadership—guiding the team, managing incoming workload, and ensuring service KPIs and processes are consistently met. This is a hands-on position suited to a confident 2nd line engineer who enjoys problem-solving, supporting colleagues, and maintaining clear communication with customers, especially during periods of high demand.
You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our client’s customers.
You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle.
You will provide 1st and 2nd line support (service desk) to IT users in the resolution of reported faults, fulfil service requests made by IT users via the IT Ticketing System, monitor and report on the progress of IT services within the region and support project work as required.
You will be anchored to the Ringwood office, working closely with a highly capable regional team while supporting major residential, commercial and mixed-use developments across the UK. Projects are client-led and national in nature, offering variety and technical challenge while maintaining a sensible hybrid working balance.
You will ideally have:
Electronics Engineer Locations: Weymouth (Relocation package available) Before applying for this role, please read the following information about this opportunity found below. We’re searching for a hands-on Electronics Engineer to join a high-calibre, collaborative engineering team designing cutting-edge defence technology. In this role, you’ll turn complex system requirements into smart,...
We know it's our people that make Expro great, and we offer a fulfilling career across all disciplines of our international organization. We're at the heart of the energy transition, developing and delivering future-facing technologies in support of a more sustainable future for us all. From ground-breaking use of our technologies and expertise, through to tremendous community partnerships, we...
You will be anchored to the Ringwood office, working closely with a highly capable regional team while supporting major residential, commercial and mixed-use developments across the UK. Projects are client-led and national in nature, offering variety and technical challenge while maintaining a sensible hybrid working balance.
You will ideally have:
Job Description Quest Search and Selection is looking for a Quality Manager to oversee product quality, supplier compliance, and risk mitigation for hardline products. This privately-owned business employs 1,500+ people across 70 UK locations and remains a leader in its field. Key Responsibilities of this Quality Manager position: - Lead product quality management, ensuring UK regulatory...
Business Development Manager (Assistant level also considered) Ringwood We are thrilled to offer an exceptional opportunity for a results-driven Business Development Manager to join our award winning construction client to drive our company's strategic growth. This role is pivotal in identifying fresh avenues for business expansion, fostering strategic partnerships, and enhancing our market...
Job Opportunity: Devon and Cornwall Constabulary - Forensics Data Technician Location: Ferndown, Dorset Contract Type: Temporary | Full Time | Hourly Rate: £14.10 Are you passionate about technology and forensic data? Do you possess a keen eye for detail and an analytical mindset? If so, we have an exciting opportunity for you to join our client Devon and Cornwall Constabulary as a Forensics...
Due to continued growth, a well-established civil engineering and groundworks contractor is looking to appoint a Quantity Surveyor / Estimator to join their commercial team at their Hampshire head office. This business delivers a wide range of residential infrastructure works, from bulk earthworks through to complex civil engineering packages, and has a strong reputation for quality,...
2nd Line IT Support Engineer | Ringwood (BH24) | £32k–£35k | Office-Based Join one of the UK’s fastest-growing Managed Service Providers and take your IT career to the next level! If you’re a sharp-thinking problem solver who loves variety, teamwork, and delivering great customer service, this is the role for you. At entrust IT, you won’t just be resetting passwords — you’ll be supporting and...
You will be based from our Head Office in Ringwood. Hours of work are 9:00 am to 5:30 pm, Monday to Thursday and 9.00am to 5.00pm on Friday with one hour for lunch each day.
You will use your customer service skills to provide user support on all company supported computers, applications, and software, troubleshooting problems, and advising users on appropriate actions.
You will be the first point of contact for all support tickets, where possible resolving or re-assigning as appropriate to other team members.
You will plan, implement and document technical solutions and assist in the transitions of solutions into live service, as well as providing 3rd line support services. Skills and Experience: At least 3 years of experience in a similar role (3rd line equivalent). Proven ability to implement, configure, test, and maintain technical infrastructure.
You will have excellent time management and organisation skills Attention to detailProblem solving and logic skillsAnalytical skillsAn ability to work as part of a teamAn interest in digital design Upon joining the programme you will need the following qualifications:
You will provide 1st and 2nd line support (service desk) to IT users in the resolution of reported faults, fulfil service requests made by IT users via the IT Ticketing System, monitor and report on the progress of IT services within the region and support project work as required.
You will be based from our Head Office in Ringwood. Hours of work are 9:00 am to 5:30 pm, Monday to Thursday and 9.00am to 5.00pm on Friday with one hour for lunch each day.