Inbound Call Handler jobs in West Midlands

You will also be highlighting missed opportunities, leakage, and areas for improvement. - Supporting technical intervention claims matters in respect of questions / escalated customer scenarios and calls/liability referrals etc. - Supporting the team and continually helping them to develop their knowledge and skill set.

Job Description We are working alongside an innovative Claims Management company who are currently recruiting for an experienced and passionate FNOL Handler to strengthen their UK based operations. The successful candidate will become part of a fantastic company who offer great routes of progression and industry qualifications to further skills and development. Skills & Experience Required: -...

You will be responsible for:

Job Description This role isn’t just about policies and paperwork, it’s about building something better for clients. We’re looking for a rare blend of commercial insurance expertise, a strategic mindset, and an ability to lead- Someone who thrives on solving complex problems, creating bespoke solutions, and communicating them with clarity and confidence. You’ll work across our biggest clients...

ABOUT US HealthHarmonie Ltd is a fast paced, growing organisation that operates from the vibrant city centre of Birmingham. Established in 2003, the company has grown with the ever-changing healthcare industry and developed its presence across all the UK. We work in partnership with several NHS Clinical Commissioning Groups nationwide to provide patients with access to community services closer...

About The Role The Inbound Operations Warehouse Manager oversees the efficient and timely receipt, storage, and distribution of incoming goods within the warehouse. This role is responsible for managing the inbound logistics process, including unloading, inventory control, quality checks, and ensuring optimal storage practices. The Inbound Operations Warehouse Manager leads a team of warehouse...

You will be the first point of contact for incoming leads, promoting their funded training products and ensuring prospective learners are connected with their Sales Executives. As an Inbound Sales Consultant your focus will be on converting interest into booked calls, helping drive growth and learner engagement.

You must be based in the UK with the right to work - You’ll need a quiet place to work from home and reliable broadband – all other kit is provided - You’ll be working shifts across a 7-day rota, with most teams working 2 out of every 5 weekends - Shifts are planned 4–6 weeks in advance and won’t go later than 8pm

Remote Call Centre Agent - UK BasedJob Type: Full-Time, Permanent Location: Remote (UK only) Salary: £20,483.84 per annum Hours: 32 hours per weekAre you passionate about making a real difference in people's lives? Join our client's dedicated team as a Remote Call Centre Agent, where you'll be the reassuring voice on the other end of the line for vulnerable individuals and sheltered housing...

You will follow up on new and existing renewal business quotations as well as identify alternative quotes for customers.

You will regularly liaise with third‐party insurers, and ensure all data is accurately recorded into the system.

You will follow up on new and existing renewal business quotations as well as identify alternative quotes for customers.

You will regularly liaise with third‐party insurers, and ensure all data is accurately recorded into the system.

Fantastic challenges. Amazing opportunities. GKN Aerospace is reimagining air travel: going further, faster and greener! Fuelled by great people whose expertise and creativity sets the standards in our industry, we’re inspired by the opportunities to innovate and break boundaries. We’re proud to play a part in protecting the world’s democracies. And we’re committed to putting sustainability at...

A top real estate team in Birmingham is seeking an Inside Sales Representative. This role focuses on nurturing qualified leads with no cold calling required. The ideal candidate will manage inbound inquiries, foster relationships, and convert leads into booked appointments. Candidates should have strong communication and organizational skills, and enjoy a structured sales environment. This...

You will ensure that staffing levels are at an expected level and sufficient cover is in place to meet demand.

You will be able to work closely with various stakeholders in the business:-Resource planning experience-Keen eye for detail-Ability to work in a dynamic and changing environment-Strong planning and organisational skills

You will be part of a large team, working in fast paced and energetic environment, whilst managing inbound and proactive contacts to and from clients, retailers and third parties on a daily basis. We recruit for attitude and train for skills so looking for candidates with an aptitude for delivering exceptional client experiences and candidates are welcome from all industries.

You will work across service areas providing front of house reception and back office support.

You will be part of a flexible and customer focused team, working to provide great homes and excellent services. Our successful Customer 1st Advisor will have: - A passion for customer service excellence

You will be experienced in building strong relationships with clients and project manage tax advice. What you'll get in returnThis is an opportunity to join a highly professional team that will offer ongoing and long-term career opportunities along with a market leading remuneration and benefits package.

Job Description Are you ready to step up into a client-facing role, inherit a loyal and well-maintained client book, and work with some of the most respected people in the broking profession? This is an exciting opportunity for a commercial insurance professional either someone who has experience as an Account Executive, or perhaps an experienced Account Handler ready for that first Account...

A leading recruitment consultancy in Coventry is seeking a Customer Service Specialist to deliver exceptional client experiences. The role involves managing inbound and outbound communication across multiple channels, building strong relationships with clients and retail teams, and offering effective solutions to queries. Candidates should possess strong attention to detail and communication...

You must be based in the UK with the right to work - You’ll need a quiet place to work from home and reliable broadband – all other kit is provided - You’ll be working shifts across a 7-day rota, with most teams working 2 out of every 5 weekends - Shifts are planned 4–6 weeks in advance and won’t go later than 8pm