ICT Support Analyst jobs in Scotland

Job Description IT Support / IT Service Desk Analyst will act as the first point of contact for IT support requests and incidents, providing effective and efficient technical assistance across the organisation. This role requires strong communication skills, a proactive approach to problem-solving, and the ability to manage multiple priorities in a fast-paced environment. Key...

Job Description Morgan Hunt are working with a public sector organisation in Dundee to recruit an Application Support Analyst on a permanent basis. The role is based in their Dundee office, on a hybrid working model doing 2 days per week in the office. The role would be perfect for someone with a strong public sector background, but this is not essential. Key Responsibilities: - Maintenance and...

Job Description IT Support Analyst Location: Edinburgh (Hybrid after onboarding)Salary: £32,000 - £38,000 + BenefitsWorking Pattern: - Initial: 5 days per week on-site - After onboarding: Hybrid (3 days office / 2 days home) - Travel: Occasional travel to Dundee (approximately every 2 weeks) About the Role We're looking for an IT Support Analyst to join our Edinburgh team. This is a hands-on...

At CGI, we help clients deliver critical, high-profile services that keep communities moving. As an Application Support Analyst, you’ll play a vital role in ensuring essential applications remain secure, stable and fit for purpose. Working at the heart of a dynamic team, you’ll investigate and resolve incidents, deliver change, and contribute to ongoing service improvement. With exposure to a...

DUE TO THE ROLE BEING FULL TIME ON SITE, APPLICANTS MUST BE WITHIN A COMMUTABLE DISTANCE TO DUMFRIES. Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. IT Support Analyst Contract - 6 Months Day Rate - £260 per day Inside IR35, Umbrella Company Location - Dumfries Full time on site Your responsibilities in the role - Act...

You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engineering, while building practical experience with real-world case studies.

IT Support Analyst – Edinburgh Hybrid | Permanent | Excellent Benefits | Career Development Lorien is proud to be partnering with a leading organisation in the scientific and technology sector, currently seeking an IT Support Analyst to join their Edinburgh-based team. This is a fantastic opportunity for someone with strong 1st and 2nd line support experience who’s looking to grow their career...

DUE TO THE ROLE BEING FULL TIME ON SITE, APPLICANTS MUST BE WITHIN A COMMUTABLE DISTANCE TO DUMFRIES. IT Support Analyst Contract - 6 Months Day Rate - 260 per day Inside IR35, Umbrella Company Location - Dumfries Full time on site Your responsibilities in the role - Act as an integral member of the site-based project team, serving as the primary IT point of contact for SMEs, Power Users,...

IT Support Analyst – IT MSP Full-time, Permanent Edinburgh Hybrid / Onsite (must be able to commute to Edinburgh regularly) £30,000 - £38,000 p.a starting salary Excellent benefits The Organisation This fantastic opportunity is with a highly reputable, award-winning managed service provider. They are a tier 1 Microsoft Partner with other key strategic partnerships. Market leading benefits...

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...

You will provide 1st line help desk support, manage hardware and software rollouts, troubleshoot application and hardware issues, and contribute to infrastructure and modernisation projects. Key Responsibilities: - Provide 1st and 2nd line support across desktop, laptop, server, and printer systems

Quality & Support Analyst Is considered a tenured agent that supports and coaches team members while enforcing policies and driving quality performance, while balancing the need for efficiency. They will be the main liaison between training, quality, and operations Responsibilities to include but not be limited the following - Partner with Client internal teams to ensure that decisions made...

You will join a busy implementation team and help support users, across various locations in Europe, with post go live needs. Those that have supported Dynamics AX / Dynamics 365 FO solutions at 2nd or 3rd line level would be ideal for this role.

You will preferably have experience in a manufacturing environment

You will have strong communication skills both written and verbal

IT Support Analyst – Edinburgh Hybrid | Permanent | Excellent Benefits | Career Development You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. Lorien is proud to be partnering with a leading organisation in the scientific and technology sector, currently seeking an IT Support Analyst to join their Edinburgh-based team. This...

IT Support Analyst – IT MSP Full-time, Permanent Edinburgh Hybrid / Onsite (must be able to commute to Edinburgh regularly) £30,000 - £38,000 p.a starting salary Excellent benefits Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. The Organisation This fantastic opportunity is with a highly reputable,...

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...

You will provide 1st line help desk support, manage hardware and software rollouts, troubleshoot application and hardware issues, and contribute to infrastructure and modernisation projects. Key Responsibilities: - Provide 1st and 2nd line support across desktop, laptop, server, and printer systems

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...

IT Support Analyst – Edinburgh Hybrid | Permanent | Excellent Benefits | Career Development Lorien is proud to be partnering with a leading organisation in the scientific and technology sector, currently seeking an IT Support Analyst to join their Edinburgh-based team. This is a fantastic opportunity for someone with strong 1st and 2nd line support experience who’s looking to grow their career...

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...