Helpdesk TechnicianSalary range: £30-40k (DOE)We are working with an established very employee focused client, who are looking to invest in the future of their IT team.It is a big step for them as they are looking for their future IT Manager - all going well, this would happen in the next 12 months. We are looking for someone who has not only IT experience at 1st/2nd line, but also the want to...
What do you need? Fluent English is vital, plus business level second european language, to enable you to translate what the overseas customer is saying and describe the issues to English speaking Developers.Experience of supporting software applications or helpdesk / desktop experience, must have some technology knowledge, good telephone customer service skillsIdeally previously knowledge in...
You will be responsible for ensuring incoming maintenance requests are prioritised and managed to resolution including all administration. Key responsibilities Work Order Management - Receive, log, and prioritize incoming maintenance requests and work orders from various stakeholders
You will be involved with a variety of service desk, desktop, telephone, remote support, and you will be given many opportunities to get involved with a range of IT projects.
You will have excellent customer service, equipped with the passion, resources and commercial insight to help achieve them.
The Shift Engineer forms part of the Technical team service provided under the contract. This Role falls part of the FM Operations based in BP Sunbury static based. Operating Hours will be a shift 0800 till 1830 spread over a shift pattern 4 days on 4 days off ,This will include call out. - This role offers the opportunity to provide efficient and effective control of work services, supporting...
You will be given autonomy over your work so that you will have the opportunity to shape the projects you're working on. We are a people-first business, which means people are at the heart of everything we do here. We offer our consultants a safe environment where knowledge sharing, and open communication is encouraged.
You will be responsible providing 1st and 2nd line technical support to the organisation.
You will face a range of different technical challenges on a daily basis, so this position is perfectly suited to a natural problem solver!
You will also have the opportunity to work with the IT Manager and Senior IT Engineers on the delivery on IT projects.
Service Coordinator - Addlestone, Surrey - £18.49ph + Weekly Pay Monday-Friday hours with guaranteed work until November 2025Introduction We're recruiting for a Service Coordinator to join a busy and supportive team in Addlestone, Surrey. This is a temporary opportunity running until November 2025, ideal for someone who enjoys organisation, coordination, and being the first point of contact in a...
3rd Line IT Support & Implementation Engineer – Job SpecificationLocation: ReigateReports to: Technical Team LeaderWorking Environment: Fast-paced MSP / customer-centric technical teamAbout the CompanyOur client is a leading technology services provider delivering IT managed services, cloud solutions, and modern infrastructure support to organisations across the UK. They focus on empowering...
You will be the first point of contact for customer queries—providing technical support, troubleshooting, and ensuring their systems are running smoothly.
You will act as the bridge between the client and the wider technical team, all while expanding your own skills and exposure to the world of MSPs.
You will be the go-to person for resolving technical challenges and providing exceptional support to our clients. We’re looking for someone who can support our client onsite in Hampton, Guildford and local retail locations in the Surrey area, providing support for Windows PCs, MAC, Applications and Printers.
We are currently looking for a receptionist to work on our clients site within Woking working in the front of house team ensuring all tenants and visitors receive a 5 service.The position is working in the front of house team working on the ground floor ensuring incoming visitors are seen to and assisted accordingly, emails and phone calls are answered and dealt with and dealing with any...
The Shift Engineer forms part of the Technical team service provided under the contract. This Role falls part of the FM Operations based in BP Sunbury static based. Operating Hours will be a shift 0800 till 1830 spread over a shift pattern 4 days on 4 days off ,This will include call out. - This role offers the opportunity to provide efficient and effective control of work services, supporting...
You will be given autonomy over your work so that you will have the opportunity to shape the projects you're working on. We are a people-first business, which means people are at the heart of everything we do here. We offer our consultants a safe environment where knowledge sharing, and open communication is encouraged.
You will be involved with a variety of service desk, desktop, telephone, remote support, and you will be given many opportunities to get involved with a range of IT projects.
You will have excellent customer service, equipped with the passion, resources and commercial insight to help achieve them.
Job Description The Shift Engineer forms part of the Technical team service provided under the contract. This Role falls part of the FM Operations based in BP Sunbury static based. Operating Hours will be a shift 0800 till 1830 spread over a shift pattern 4 days on 4 days off ,This will include call out. - This role offers the opportunity to provide efficient and effective control of work...
You will be responsible providing 1st and 2nd line technical support to the organisation.
You will face a range of different technical challenges on a daily basis, so this position is perfectly suited to a natural problem solver!
You will also have the opportunity to work with the IT Manager and Senior IT Engineers on the delivery on IT projects.
What do you need? Good client facing skills, via phone, email and face-to-faceFamiliarity with basic IT tools (Word, Excel, major browsers – Chrome, Safari, Edge etc.)Comfortable with technical web-based toolsStrong interest in TechnologyClear written and spoken communication skills Ideally also: Technical knowledge of databases (in particular MS SQL Server) and database applicationsPrevious...
What do you need? Fluent English is vital, plus business level German, to enable you to translate what the overseas customer is saying and describe the issues to English speaking Developers.Experience of supporting software applications or helpdesk / desktop experience, must have some technology knowledge, good telephone customer service skillsIdeally previously knowledge in SQL, XML and / or...
About The RoleRole Overview:proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service and support for dedicated key accounts.Due to...