helpdesk support jobs in West Midlands

Step into a rewarding permanent role offering a supportive working environment, hybrid working, and the opportunity to take ownership of a busy helpdesk within a commercial property environment. This Helpdesk Manager position allows you to make a real impact, manage multiple sites, and ensure excellent service delivery, all while working in a flexible environment that values your contribution and...

You will be the first point of contact, ensuring all service requests are correctly logged, prioritised, and assigned to meet strict contractual deadlines (SLAs). Service & Communication: Act as the first point of contact for all incoming service requests (phone, fax, email).

You will be driven by customer service and will have excellent critical thinking skills with a can-do attitude.

You will have a confident telephone manner, being accustomed to communicating with people across all levels. In addition, we would certainly expect the successful applicant to demonstrate the following…

Location: Oldbury | Hybrid: 2 days office / 3 days home 6-month contract | Full-timeWe’re looking for a Customer Support Analyst to join a growing IT Service Desk team in a 1st line support role.This is a customer service role in a technical environment. You don’t need a strong IT background – what matters most is how you deal with people. If you’re a confident communicator, organised, and enjoy...

Job description My client is currently looking for a level 4 qualified individual to join an IFA technical helpdesk as a Technical Consultant. The Technical Consultant will join a dedicated team who answer both telephone and email queries from Advisers and Paraplanners across the UK. Technical queries cover a range of tax areas faced by clients as they advise their own clients on IHT, CGT, long...

WELCOME TO LINAKER For 30 years Linaker has specialised in the creation and maintenance of tailor-made business environments. Having shaped workspaces for a wide range of businesses across the country, Linakers heritage lies in our ability to design and regulate unique spaces that truly work. Linaker was founded upon three core values: trust, reliability and care. We are not just a service...

You will work independently, travelling between client locations, ensuring all systems are operating efficiently and safely while delivering a high standard of customer service. The ideal candidate will have a strong understanding of electrics and controls and will be able to complete high-standard service and maintenance work.

You will be given autonomy over your work so that you will have the opportunity to shape the projects you’re working on. We are a people-first business, which means people are at the heart of everything we do here. We offer our consultants a safe environment where knowledge sharing, and open communication is encouraged.

Job Description Commercial Gas Engineer - Leicester and surrounding Up to £48,000 basic D2D - on-call + overtime + van Are you a skilled Commercial Gas Engineer looking for your next big opportunity? We're partnering with a leading provider of cutting-edge, bespoke energy solutions who are expanding their team - and they want YOU to help support key sites across Southern England This is a...

You will work independently, travelling between client locations, ensuring all systems are operating efficiently and safely while delivering a high standard of customer service.

Trainee Software Support Specialist West Midlands £25,000 to £35,000 DOE Full Time, Permanent A Trainee Software Support Specialist is required to join an established software and technical support team, working with industry-leading construction design software used across the UK and Ireland. This is an excellent opportunity for someone looking to build a long-term career combining construction...

Job Description 2nd Line Support required in Birmingham. My client is an award-winning IT consultancy that delivers ambitious transformational projects for large-scale enterprise organisations. Their priority is to develop close and enduring partnerships with clients by consistently delivering high quality systems and services. They work with the UK’s leading companies to build visionary digital...

IT Jobs Birmingham, England £27000 - £35000 per annum Permanent Apply Now Software Support Consultant A leading supplier of award-winning Project Management software have an immediate requirement for a Software support Consultant to join the customer support team. Key Skills: Software Support Consultant, customer support, SaaS, Project Management, helpdesk Location: Home based – UK (hours Mon...

You will be given autonomy over your work so that you will have the opportunity to shape the projects you’re working on. We are a people-first business, which means people are at the heart of everything we do here. We offer our consultants a safe environment where knowledge sharing, and open communication is encouraged.

WELCOME TO LINAKER For 30 years Linaker has specialised in the creation and maintenance of tailor-made business environments. Having shaped workspaces for a wide range of businesses across the country, Linakers heritage lies in our ability to design and regulate unique spaces that truly work. Linaker was founded upon three core values: trust, reliability and care. We are not just a service...

Location: Oldbury | Hybrid: 2 days office / 3 days home 6-month contract | Full-timeWe’re looking for a Customer Support Analyst to join a growing IT Service Desk team in a 1st line support role.This is a customer service role in a technical environment. You don’t need a strong IT background – what matters most is how you deal with people. If you’re a confident communicator, organised, and enjoy...

Location: Oldbury | Hybrid: 2 days office / 3 days home 6-month contract | Full-timeWe’re looking for a Customer Support Analyst to join a growing IT Service Desk team in a 1st line support role.This is a customer service role in a technical environment. You don’t need a strong IT background – what matters most is how you deal with people. If you’re a confident communicator, organised, and enjoy...

You will be given autonomy over your work so that you will have the opportunity to shape the projects you’re working on. We are a people-first business, which means people are at the heart of everything we do here. We offer our consultants a safe environment where knowledge sharing, and open communication is encouraged.

Location: Oldbury | Hybrid: 2 days office / 3 days home 6-month contract | Full-timeWe’re looking for a Customer Support Analyst to join a growing IT Service Desk team in a 1st line support role.This is a customer service role in a technical environment. You don’t need a strong IT background – what matters most is how you deal with people. If you’re a confident communicator, organised, and enjoy...

Location: Oldbury | Hybrid: 2 days office / 3 days home 6-month contract | Full-time We’re looking for a Customer Support Analyst to join a growing IT Service Desk team in a 1st line support role. This is a customer service role in a technical environment. You don’t need a strong IT background – what matters most is how you deal with people. If you’re a confident communicator, organised, and...