Help Desk Support jobs in Birmingham

A property management company located in Birmingham is offering an excellent opportunity for an FM Help Desk Operative to join their Facilities Management team. The successful candidate will be responsible for logging and tracking maintenance requests, providing exceptional customer service, and coordinating both planned and reactive maintenance tasks. Ideal applicants will possess strong IT...

You will play an important role in the effective day to day running of the service we are looking for people who are well organised; have good attention to detail and who can work to and meet tight deadlines; you must be able to work effectively within a team environment, be customer and child focused and be able to deliver the role with a flexible approach.

Service Desk Support Manager – Birmingham/Hybrid£40,000-£50,000 plus benefitsA well established and fast-growing Managed Service Provider are on the market for a Service Desk Support Manager. This is a leadership role overseeing the Support Desk, driving excellence, performance and technical innovation. If you’re a proven MSP leader who thrives on improving organisations, elevating customer...

You will drive service improvements, assign and manage ticket flow, lead 121s, build training and development plans, and introduce new efficiencies using tools like ConnectWise and AI-based automation.

You will also liaise closely with the Project Engineering team to maintain alignment across onsite and remote support services.

You will be based within our newly built, high specification open plan head office in Dudley

Are you a commercially curious business graduate who wants real responsibility, exposure to how small businesses work, and a fast-track into operations, consulting, or general management?We’re recruiting for a graduate-entry role supporting a network of education franchise centres across the region. This is not a desk job, it’s a hands-on, people-facing role where you’ll learn how to analyse...

You will play a vital role in providing person-centred, holistic support to veterans with complex physical and mental health needs, enabling them to live fulfilling and independent lives.

You will be joining the VSI Team at Help for Heroes to provide community-based support to the Armed Forces community.

A leading care provider in Birmingham is seeking compassionate individuals for the role of Care Assistant. This rewarding position involves helping residents maintain their independence, supporting personal care and meals, and implementing tailored care plans. The ideal candidate will share values of care and teamwork. The company offers extensive training, career development opportunities, and...

You will support families, develop tailored plans, and engage with various practitioners to ensure positive outcomes. Join a collaborative team and enjoy flexible hours in a city known for its rich culture and community. This role promises a rewarding experience both professionally and personally.

A community support organization is seeking a skilled Early Help MASSH Practitioner to join their Multi‐Agency Safeguarding and Support Hub in Bury. This vital role involves screening requests for support, analyzing information from partner agencies, and ensuring children and families receive timely help. The position offers a hybrid working model with up to two days from home per week....

A civil service charity is seeking a Director of Help, Advice and Services. This strategic role involves leading a team to improve customer experience and accessibility in helping services. The ideal candidate will possess strong leadership in the social welfare sector and significant experience in managing cross-functional teams. The role offers a competitive salary of £80,000 and a hybrid...

Senior Support Worker Location: Birmingham Pay: Pay Up to £34,779 (depending on experience and qualifications) At Cambian Group, you're not just working - you're shaping futures, furthermore as a Senior Support Worker, based within West Midlands every moment you spend with our young people (ages 8-18) helps them feel safe, valued and supported. A simple "How was your day?", a shared laugh...

Internal Sales Support Executive – Technology Distribution Why Join This Opportunity? - Join a well-established technology distributor where sales support is seen as a core, valued function – not just admin. - Play a key part in helping the sales team hit targets by owning order processing, customer queries and day-to-day coordination. - Develop your skills across customer service, sales...

You will provide essential support to students with Special Educational Needs, assisting in their academic engagement and emotional development. The role involves collaboration with teachers and specialists to ensure tailored educational strategies are followed. Ideal candidates should have experience in SEN settings and a relevant qualification.

Sales Support Manager Permanent or Part Time Birmingham (Hybrid) Sales Support Manager with commercial support, proposal preparation, and client coordination experience required by a circular economy consultancy working across construction and industry. In this role you'll manage the day-to-day execution of a busy sales pipeline, supporting the Business Development Director and senior...

Welcome to IFG, we are one of the fastest growing, education catering companies in the country and were recently awarded Education Caterer of the year at the Foodservice Catey Awards. We're not going to bore you with a long list of empty adjectives, we want one simple thing: awesome people to help us feed more children better food. We are recruiting for a Central Support Chef to work with our...

Overview Director of Help, Advice and Services £80,000 per annum Full time (35 hours per week) Permanent Hybrid working – a minimum of 2 (preferably 3) days per week in their office in Cheam, Surrey. Our client sits at the heart of the UK Civil Service. While they can't always prevent the tricky, stressful, sad stuff from happening, when it does happen, they help current, former and retired civil...

Service Desk Support Manager – Birmingham/Hybrid£40,000-£50,000 plus benefitsA well established and fast-growing Managed Service Provider are on the market for a Service Desk Support Manager. This is a leadership role overseeing the Support Desk, driving excellence, performance and technical innovation. If you’re a proven MSP leader who thrives on improving organisations, elevating customer...

Overview Family Help Lead Practitioner Role in Birmingham (UK) – £18 per hour – Ongoing contract We are thrilled to announce an exciting opportunity for a Family Help Lead Practitioner in the vibrant city of Birmingham, with an attractive hourly rate of £18. This ongoing locum contract offers the chance to work full-time in a rewarding environment where you can truly make a difference. Embrace...

You will drive service improvements, assign and manage ticket flow, lead 121s, build training and development plans, and introduce new efficiencies using tools like ConnectWise and AI-based automation.

You will also liaise closely with the Project Engineering team to maintain alignment across onsite and remote support services.