Help Desk Manager jobs in Northampton

You will provide structure to the team, managing resources and tasks along with line management.

You will work with the partner Systems post to streamline processes, automation and enquiry management.

You will be customer service focused and have experience of leading teams.

You will be confident with technology, and using it to collect, understand and share data.

Are you looking for your next challenge and want to be part of a team that is hard-working and driven to make a difference in our business? What will you do? Service Desk Team Leader This role is based 100% from our Northampton Head Office Responsible for guiding, mentoring, and managing a team of IT specialists, ensuring both individual and collective growth. This role involves planning,...

You will ideally have

A leading IT services company in Northampton is seeking a 3rd Line Team Leader to manage their service desk team. The role includes overseeing team performance, handling escalations, and training staff. Ideal candidates will be self-motivated with strong technical skills, particularly in Networking and Cloud technologies. The position offers a competitive salary, hybrid working opportunities, and...

Job Role: Customer Hire Desk Administrator Rota: Monday – Friday – DAYS Salary: £28,000 My client, a large Plant Hire company with depots across the UK. Due to their continued success, they are now looking for a skilled Customer Hire Desk Administrator to join their ever-growing team. The role of Customer Hire Desk Administrator in brief: - Handling a high volume of inbound calls from...

You will operate as a senior broker in your own right, building and billing your own desk, while also acting as a point of guidance and structure for the wider team. Where the team is performing well and consistently hitting KPIs, the focus remains firmly on commercial growth and new business.

3rd Line Team LeaderNorthampton | £45,000–£55,000 + BenefitsJoin a leading IT service provider delivering managed IT, cloud, connectivity, security, and support services to businesses across multiple sectors. In this role, you’ll lead a team of 3rd Line Engineers, supporting the Head of Service Desk to drive SLA and XLA performance, manage escalations, and enhance processes to deliver an...

You will be responsible for optimising workflows, automation, data usability, establishing & maintaining CRM governance, CRM road mapping, CRM Best Practice, and overall CRM strategy. Based on the outskirts of Northampton you MUST have your own transport and be happy to do 4 days a week in the office.

You will help shape how devices are assessed and qualified for use in space, drawing on existing data, modelling, and targeted testing where appropriate. - This role suits a physicist or engineer with research experience and strong technical writing skills, who wants to move into applied space work.

About MasterControl: MasterControl Inc. is a leading provider of cloud-based quality and compliance software for life sciences and other regulated industries. Our mission is the same as that of our customers to bring life-changing products to more people sooner. The MasterControl Platform helps organizations digitize, automate and connect quality and compliance processes across the regulated...

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

Everest are now seeking a Sales Manager; This is a superb opportunity for an experienced sales professional or sales manager who is now looking to stretch their business development and management potential to the next level. With flexibility of hybrid working, you will be supported to achieve impressive and realistic OTE's with qualified appointments, industry leading training, ongoing coaching...

Job Description Audit & Accounts Manager Location: North East Oxfordshire (Hybrid working available after probation) Salary: Competitive, with comprehensive benefits Join a growing firm where your leadership and expertise make a direct impact. An established and expanding accountancy firm in North East Oxfordshire is looking for a skilled Audit & Accounts Manager to join their team. This is a...

You will be responsible for implementing processes and systems for the site finance team, to deliver objectives, playing an active part in the site ethos and strategy Building strong partnerships and maintaining relationships with all Operational Managers, General Managers, Customer Senior Managers and their teams

You must be ACCA or CIMA qualified or working toward (or equivalent)

Join us as a Marketing Category and Sourcing Manager at Barclays, to optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend category and requirements with close collaboration with the business and execution of strategic sourcing across a wide range of marketing categories. If you think you are the...

The Vacancy Uniserve is a leading provider of innovative logistics and supply chain solutions. With a commitment to excellence, safety, and sustainability, we deliver exceptional service across the transportation sector. Our diverse portfolio spans across global freight forwarding, customs clearance, warehousing, and distribution, with a strong focus on customer satisfaction. As we continue to...

Job Description Senior Affiliates & Influencer Manager | Social-First Lifestyle Brand | Manchester | Salary up to £55k Basic A fast-scaling, social-first lifestyle consumer brand is looking to appoint a Senior Affiliates & Influencer Manager to lead and scale its TikTok Shop affiliate strategy across the UK and US. This is a business built natively for social commerce, with TikTok Shop already...

You will be responsible for creating the category strategy and aligning with the group approach.

You will represent procurement at a UK and European level within your categories to build partnerships, introduce new Suppliers and implement new ways of working.

CakeDrop : Field Sales Manager Department : Commercial Contract Type: Full time Location: Remote (with regular travel within London) Salary: £30-32K Who Are We? CakeDrop is an award-winning supplier of branded treats for businesses. We help companies bring their brand to life through creative, custom treats for workplace experiences, corporate events and client gifting. We work directly...

You will be expected to leverage your technical expertise in wind technology alongside strong sales and business development capabilities to effectively promote and sell wind energy technical training services to customers. Travel throughout United Kingdom will be required.