Help Desk Analyst jobs in Greater Manchester

You will need to be approachable with a can-do attitude, happy to answer questions and support other members of the team, sharing knowledge and expertise to enable them The ITSDA will play a crucial role in providing technical assistance and support to end-users, ensuring smooth and efficient operation of their computer systems and applications.

You should be confident in: - Troubleshooting posting errors, transaction discrepancies, and general ledger issues

You will also be responsible for running Virtual training sessions and workshops for our customers when advice or training is required to support the customers continuous adoption of the solution.

You will be working as part of the Service Desk team to make sure we deliver excellent customer service while meeting our agreed SLA’s. What you’ll be doing - Acting as first point of contact for all IT Support issues and queries - Responsible for the ongoing provision of IT Hardware and Infrastructure to support both internal and external stakeholders

You will work as part of team of IT Technicians to provide IT services to a business of circa 750 employees.

You will be assigned an IT buddy to help you at every stage of your apprenticeship.

You will also gain a permanent role and salary boost after successfully completing the apprenticeship.

IT Service Desk Analyst (Level 1) Manchester | Professional Services | Hands-on Role Are you an IT Support professional looking to take the next step in your career? We're looking for a Level 1 Service Desk Analyst to join a leading professional services firm in Manchester . This is a great opportunity for someone who enjoys being hands-on, solving technical issues, and delivering a...

1st Line IT Engineer – Managed IT Services Manchester (Hybrid) £24/27k DOE + Benefits Are you passionate about technology and love helping people solve IT problems? This is a great opportunity to join a growing Managed Service Provider (MSP) that delivers modern IT and cloud solutions to a wide range of UK businesses. You’ll be part of a supportive service desk team that prides itself on...

Cloud Helpdesk Engineer Warrington Competitive Salary+ Excellent Benefits My client are a leading second-generation Managed Service Provider (MSP) They are looking for a number of Cloud Helpdesk Service Engineers to join their team based in Warrington. This role would suit either an ambitious IT Graduate or someone with 1-2 years commercial experience in IT. Requirements: Take ownership of...

This is an exciting opportunity to be the Technical Service Desk Manager for the One Login programme. Reporting into the Senior Technical Service Desk Manager, the Technical Service Desk Manager will play a critical role in ensuring that the One Login service is operating as intended having responsibility for keeping reliant parties and the One Login for Government Technical Service Desk informed...

1st Line IT Engineer – Managed IT Services Manchester (Hybrid) £24/27k DOE + Benefits Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. Are you passionate about technology and love helping people solve IT problems? This is a great opportunity to join a growing Managed Service Provider (MSP) that delivers modern IT and cloud...

At Paragon, we turn spaces into experiences—and we’re looking for an Audio-Visual Service Desk Engineer who brings the same passion for excellence that we bring to every client, every room, every connection. If you’re driven by delivering flawless experiences, obsessed with detail, and energised by solving problems before most people spot them, you might be exactly who we’re looking for. The...

You will handle claims up to £50k from start to finish, including negotiation, settlement, and repudiations.

You will record new losses, provide policy advice, manage loss adjusters and suppliers, and ensure compliance with regulatory requirements.

You should have previous claims handling experience, excellent customer service skills, and ideally be CII qualified or willing to work towards it.

You will need to show the capacity to generate genuinely innovative ideas and the tenacity to make them happen. We are looking for candidates with expertise in a variety of philosophical issues.

You will be capable of making accurate editorial judgements and will have the originality to think on your own and in new directions.

You will be responsible for delivering high quality, customer focused 1st line support to users across the Home Office estate and will play a key role in the provision of IT service support at the Home Office, contributing to the delivery of high quality consistent incident, problem and request fulfilment management processes across the estate.

- Role Details Title: IT Service Desk Analyst – 1st Line (FTC 12 months) Organisation/ Team: JD Sports Fashion Plc Group IT Reporting to: First Line Service Desk Team Leader Location: JD HO, Bury Level: 6 Approx # of Direct Reports: 0 - Business Environment JD Sports Fashion Plc has long been established as the leading UK specialised multiple retailer of fashionable branded and...

You will work closely with other IT teams to escalate complex issues as necessary.

Job Title: D365 Functional Analyst Location: Fully Remote home working (4 trips to South Wales annually) Salary: £46,000 per annum + company bonus option The role The role focuses on the support, optimisation and continuous development of the Divisional Microsoft Dynamics 365 system. This role sits at the centre of a global organisation operating across 12 business units and supporting over...

You will be able to build your IT career in a strong team, committed to being "customer centric"

You must be a good communicator with reasonable IT skills

You will receive an excellent base salary of £24,700 plus overtime (average £2,000) with a salary review of £25,000. The role will be conducted from their office in Adlington, Chorley + with some remote work.

You should be confident in: - Troubleshooting posting errors, transaction discrepancies, and general ledger issues

You will also be responsible for running Virtual training sessions and workshops for our customers when advice or training is required to support the customers continuous adoption of the solution.

You will need to show the capacity to generate genuinely innovative ideas and the tenacity to make them happen. We are looking for candidates with expertise in a variety of philosophical issues.

You will be capable of making accurate editorial judgements and will have the originality to think on your own and in new directions.

You should be confident in: - Troubleshooting posting errors, transaction discrepancies, and general ledger issues

You will also be responsible for running Virtual training sessions and workshops for our customers when advice or training is required to support the customers continuous adoption of the solution.