Head Of Customer Experience jobs in Greater Manchester

Head of Customer/Client Experience Scotland, open to multiple locations Are you a dynamic, data-driven, and relationship-focused Client Experience expert, looking to shape and deliver a world-class customer journey that drives loyalty, satisfaction, and long-term value? My client, a fast-growing professional services firm in Scotland, has created a new role to support their clients by ensuring...

We are looking for an accomplished Head of Developer Experience to lead our platform and delivery-enablement agenda. This senior leadership role reports to the Director of IT Strategy & Architecture and has two direct reports: the Platform Engineering Manager and the Agile Practices & Delivery Lead. The Head of Developer Experience will improve how we deliver product-aligned change by enhancing...

Head of Marketing - Experiences (12 months fixed term contract)Join to apply for the Head of Marketing - Experiences role at CAVU Why CAVU? At CAVU, our purpose is simple: to make airport travel seamless and enjoyable for everyone. Every day is about creating better journeys and experiences. Our portfolio spans world‑class airport lounges, digital platforms, and revenue‑accelerating...

Head of Digiatal Experience & Performance (Web & Stack) Apply (by clicking the relevant button) after checking through all the related job information below. Manchester (hybrid) • Full-time • Reports to: Growth Lead Own the shop. Make it faster, clearer, more profitable. Build the system that compounds. Why this role, why now E-commerce drives 70%+ of revenue across nine territories....

About Cloud Assess Cloud Assess is a leading provider of training and assessment solutions tailored for operational and vocational education. With our Learning Management System (LMS) for Frontline workers, we empower organisations to upskill teams, maintain compliance, and improve workforce capability efficiently. Our solutions are trusted by globally recognised brands such as Oxfam, Komatsu,...

Job Description Head of Customer Retention – Motor Location: Flexible working (travel to Manchester, Peterborough & London required) Lead the strategy. Drive the numbers. Shape the customer journey. We’re looking for an exceptional Head of Customer Retention – Motor to take ownership of our end-to-end renewal strategy and performance. This high impact role offers the opportunity to define and...

Head of Customer Communications & MarketingTalkTalk’s vision is to be the most recommended Wi‑Fi provider in the UK by 2028 with a growing, profitable base. Success requires that we simplify what we do, who we do it with, and reduce the cost of how we do it. TalkTalk is the uncomplicated way to get excellent in‑home Wi‑Fi coverage, we stand out from the crowd by offering intelligent but simple...

Key Points - Head of Customer Success - Leading Hospitality Tech Management Platform - Salary - £55 - £65K + Bonus - YOY growth – Doubling Revenue in 2025 / 26 About The Company - Scale Up – Hospitality Management Software working with Hotels, Bars, Restaurants etc - Disrupting the market – working with Hilton / Brewdog / Radison etc - Doubling revenue in 2025 /26 - Remote first working About...

The company: - A market-leading SaaS platform helping global brands simplify risk, compliance, and security awareness. Trusted by some of the biggest names across tech, finance, and government. - Recently acquired in a huge £100M+ deal, fuelling serious investment, product expansion, and international growth. - A team spread across the UK, US, and APAC, all working with pace, ambition, and...

Delegate Relationship Executive – Custom Events & Signature Experiences Location: Remote (UK-based) with occasional team meet-ups Salary: £27,000–£29,000 base DOE + uncapped commission OTE: £55,000+ realistic in Year 1 Reports To: Head of Custom Delegate Acquisition Job Type: Full-time, Permanent About Rela8 Group Rela8 Group delivers high-impact executive networking experiences for the...

Job Description Hybrid Role: Dr Sam’s Retail Sales and Customer Experience Executive - Manchester Location: ● 4 days/week in-store: London (Base Store: Manchester Trafford Centre) - May be required to work in other stores & occasional travel regionally for store openings and events ● 1 day/week remote: Work from home (CX) Working Days: 5 days pw, 7.5hrs per day (excluding 1-hour lunch...

Hybrid Role: Dr Sam’s Retail Sales and Customer Experience Executive - Manchester Location: ● 4 days/week in-store: London (Base Store: Manchester Trafford Centre) - May be required to work in other stores & occasional travel regionally for store openings and events ● 1 day/week remote: Work from home (CX) Working Days: 5 days pw, 7.5hrs per day (excluding 1-hour lunch break) on a 4-week...

You will bring a strong track record of creating customer-focused cultures, using data and insight to drive decision-making, and delivering tangible improvements in customer satisfaction.

You will be an innovative and inspiring leader who thrives in complex, fast-paced environments, comfortable balancing operational delivery with strategic vision.

Head of Customer/Client Experience Scotland, open to multiple locations Are you a dynamic, data-driven, and relationship-focused Client Experience expert, looking to shape and deliver a world-class customer journey that drives loyalty, satisfaction, and long-term value? My client, a fast-growing professional services firm in Scotland, has created a new role to support their clients by ensuring...

Key Points - Head of Customer Success - Leading Hospitality Tech Management Platform - Salary - £55 - £65K + Bonus - YOY growth – Doubling Revenue in 2025 / 26 About The Company - Scale Up – Hospitality Management Software working with Hotels, Bars, Restaurants etc - Disrupting the market – working with Hilton / Brewdog / Radison etc - Doubling revenue in 2025 /26 - Remote first working About...

About Cloud Assess Cloud Assess is a leading provider of training and assessment solutions tailored for operational and vocational education. With our Learning Management System (LMS) for Frontline workers, we empower organisations to upskill teams, maintain compliance, and improve workforce capability efficiently. Our solutions are trusted by globally recognised brands such as Oxfam, Komatsu,...

You will bring a strong track record of creating customer-focused cultures, using data and insight to drive decision-making, and delivering tangible improvements in customer satisfaction.

You will be an innovative and inspiring leader who thrives in complex, fast-paced environments, comfortable balancing operational delivery with strategic vision.

The company: - A market-leading SaaS platform helping global brands simplify risk, compliance, and security awareness. Trusted by some of the biggest names across tech, finance, and government. - Recently acquired in a huge £100M+ deal, fuelling serious investment, product expansion, and international growth. - A team spread across the UK, US, and APAC, all working with pace, ambition, and...

Delegate Relationship Executive – Custom Events & Signature Experiences Location: Remote (UK-based) with occasional team meet-ups Salary: £27,000–£29,000 base DOE + uncapped commission OTE: £55,000+ realistic in Year 1 Reports To: Head of Custom Delegate Acquisition Job Type: Full-time, Permanent About Rela8 Group Rela8 Group delivers high-impact executive networking experiences for the...

About Cloud Assess Cloud Assess is a leading provider of training and assessment solutions tailored for operational and vocational education. With our Learning Management System (LMS) for Frontline workers, we empower organisations to upskill teams, maintain compliance, and improve workforce capability efficiently. Our solutions are trusted by globally recognised brands such as Oxfam, Komatsu,...