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- Guest Services Supervisor
Guest Services Supervisor jobs in Scottish Borders
You will identify training needs and opportunities within the Front of House department in conjunction with the Front Office Manager·
You will provide day to day leadership to the team, by motivating, encouraging and driving the team to deliver excellent customer service and achieve revenue goals·
You will also be responsible for ensuring the safety and security of service users and staff within the building. This role will involve supporting staff to provide a high standard of care to service users and to be the lead member of staff when dealing with critical unplanned events which involve contacting Out of Hours Managers and/or emergency services.
Be You - Our people create our best Plexus. Ingrained in our culture of inclusion is the philosophy that each individual offers diverse perspectives, backgrounds and experiences that create great outcomes when we are united as a team. We embrace the differences of all our colleagues, celebrate diversity and welcome applications from underrepresented groups and candidates, regardless of their...
You will also be responsible for ensuring the safety and security of service users and staff within the building, supporting staff to provide a high standard of care to service users and to be the lead member of staff when dealing with critical unplanned events which involve contacting Out of Hours Managers and/or emergency services.
You will also be contributing to drive up the income that generates the vital funds necessary to keep our care and support services running. We understand our people are our most important asset and work hard to make sure you feel valued and included as part of a team.
You will have proven team leadership skills and the ability to help lead a large team of volunteers.
You will be responsible for ensuring safety standards, coordinating with site managers for efficient builds, and maintaining product quality. The ideal candidate has joinery experience, crane operations certification, and a valid CSCS card. This role offers a competitive salary and benefits, including private medical insurance and holiday increments based on service.
You will oversee weddings and private functions from initial setup to final guest departure, liaising with clients, coordinating with top-tier suppliers, and managing event staff.
You will play a key role in preserving the estate’s exceptional reputation by delivering effortless, well-executed experiences.
You will also be responsible for ensuring the safety and security of service users and staff within the building. This role will involve supporting staff to provide a high standard of care to service users and to be the lead member of staff when dealing with critical unplanned events which involve contacting Out of Hours Managers and/or emergency services.
You will also be responsible for ensuring the safety and security of service users and staff within the building. This role will involve supporting staff to provide a high standard of care to service users and to be the lead member of staff when dealing with critical unplanned events which involve contacting Out of Hours Managers and/or emergency services.
You will identify training needs and opportunities within the Front of House department in conjunction with the Front Office Manager·
You will provide day to day leadership to the team, by motivating, encouraging and driving the team to deliver excellent customer service and achieve revenue goals·
Assistant Timber Frame Installation Supervisor - South Coast & Kent Join to apply for the Assistant Timber Frame Installation Supervisor - South Coast & Kent role at Barratt Redrow. Oregon Timber Frame (OTF), one of the UK's largest timber frame manufacturers, is a division of Barratt Redrow PLC, Britain's largest housebuilder, following an acquisition in 2019. We specialise in the design,...
You will oversee weddings and private functions from initial setup to final guest departure, liaising with clients, coordinating with top-tier suppliers, and managing event staff.
You will play a key role in preserving the estate’s exceptional reputation by delivering effortless, well-executed experiences.
You will oversee weddings and private functions from initial setup to final guest departure, liaising with clients, coordinating with top-tier suppliers, and managing event staff.
You will play a key role in preserving the estate’s exceptional reputation by delivering effortless, well-executed experiences.
A premier hotel in Scotland is seeking an experienced Duty Manager to join the Front Office team. This full-time role involves leading the guest experience, managing team performance, and ensuring a warm welcome for all guests. Responsibilities include handling complaints, training staff, and collaborating effectively with other departments. The ideal candidate will have supervisory experience,...
You will also be responsible for ensuring the safety and security of service users and staff within the building. This role will involve supporting staff to provide a high standard of care to service users and to be the lead member of staff when dealing with critical unplanned events which involve contacting Out of Hours Managers and/or emergency services.
You will ensure that every guest is provided with a warm welcome to the estate and hotel and ensure a consistent luxury and personalised guest experience
You will ensure quality standards are achieved consistently with all guest engagement and procedures in the department throughout the guest journey
You will oversee weddings and private functions from initial setup to final guest departure, liaising with clients, coordinating with top-tier suppliers, and managing event staff.
You will play a key role in preserving the estate’s exceptional reputation by delivering effortless, well-executed experiences.
You will also be responsible for ensuring the safety and security of service users and staff within the building. This role will involve supporting staff to provide a high standard of care to service users and to be the lead member of staff when dealing with critical unplanned events which involve contacting Out of Hours Managers and/or emergency services.
You will supervise staff, ensuring compliance with Health and Safety and legislation.
You will also cover sickness absences while maintaining cost-effectiveness and aiding the manager in meeting service requirements. Council Vision (About Us)To improve the wellbeing of citizens within the Scottish Borders and making our region a more sustainable and better place to live, work in and to visit.
You will also be responsible for ensuring the safety and security of service users and staff within the building. This role will involve supporting staff to provide a high standard of care to service users and to be the lead member of staff when dealing with critical unplanned events which involve contacting Out of Hours Managers and/or emergency services.