Guest Relations jobs in City of London

Head of Sales and Guest Relations - O2 | Full-Time / Permanent Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV. £55,000 + excellent benefits including bonus, healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. Overview: Levy is the vibrant and exciting hospitality...

Situated in the heart of the City, in the former Midland Bank headquarters, The Ned houses Ned’s Club, a private members’ space, gym and rooftop, alongside a public spa, ten restaurants and bars and 250 hotel bedrooms. Do you want to join one of the best places to work in hospitality? What’s the role? Guest Experience Call Agent Where will you be working? Going above and beyond for our...

Our Ned’s Club members expect the most exclusive service across our rooftop restaurant and the Vault, our late-night venue. Our Member Relations team are the smiling faces supporting our operations teams and making sure every member experience lives up to the service and experience expected of the Ned. Building rapport with members is crucial for this role, as the first point of contact for the...

Job Description Senior Customer Insight & Data Manager London, UK | 🕒 Full-time | Salary - 60,000 - 70,000 plus bonus Be the voice of the customer. Drive customer-led growth. Shape the future of customer experience. We’re looking for a strategic and hands-on Senior Customer Insight & Data Manager to lead a customer-first transformation. You’ll champion the voice of the guest across every...

Job Description About the Company - CGTN Europe Ltd. is an award winning, multi-cultural and multimedia production centre located in Chiswick Business Park in West London. It operates from a state of the art, purpose-built newsroom, covering international business and politics with a European focus. CGTN Europe uncovers and explains news and trends from within Europe for a worldwide audience...

Job Description Do you LOVE working on hospitality projects and ready to make your next career move? Architect, Senior Architect & Associate Director needed ASAP! Hotel experience is a MUST. Salary banding included below; Architect - £39-£50K Senior - £50K-£63K Associate Role - £58K - £70K Our global architectural client is expanding their renowned Hospitality Design team and is seeking a...

Join to apply for the Ticket Management Director role at Octagon Octagon is looking for a highly experienced Ticket Management Director to join a dynamic team, working with a global client with sponsorships of FIFA World Cup 2026. This role is a unique opportunity to join our team. The candidate must have relevant experience in the planning and delivery of end-to-end ticketing operations in a...

Job Description POSITION SUMMARY In conjunction with the Casino Manager, leads and manages the Casino operations including the core functions: day to day operational activities, guest relations, maintaining compliance in all gaming rules as per SQM, and directing the performance management of the Casino Staff. Hiring Requirements: - Minimum one-year experience internally as a Senior Casino...

Job Description Assistant General Manager – Modern British Restaurant, London Location: Central London Salary: £45,000 + Benefits Type: Full-time, Permanent About Us: We are a contemporary British restaurant celebrating seasonal produce, creative cooking, and warm hospitality. Our kitchen takes pride in showcasing the best of British ingredients with a modern edge, and our front-of-house...

Job Description The Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive anticipation to every guest’s...

Job Description We are seeking a detail-oriented Procurement Manager to oversee all purchasing activities for the operational hotels in our group. The role is responsible for sourcing, negotiating, and managing supplier relationships to ensure the efficient and cost-effective acquisition of goods and services in line with financial targets, while maintaining the quality and consistency across...

Job Description I am recruiting for an experienced and dynamic HR Director for a 12-month maternity contract to lead the Human Resources function for a cluster of branded hotels in Central London, supporting a talented team and maintaining the commitment to exceptional guest and employee experiences. This maternity cover role offers a fantastic opportunity to influence and deliver a people...

You will be entrusted with diary management, travel plans and coordination of all types of communication with the CCO. You'll actively organise and attend meetings and prepare the CCO for them, keeping abreast of all activities and projects across the Commercial department to prioritise effectively and take a lead on relevant projects within the team.

OverviewWasserman operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands,...

Ticketing Director - FIFA World Cup 2026 Wasserman operates at the epicenter of sports, music, entertainment and culture, serving talent, brands and properties on a global scale. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building...

You will have proven experience as a Sous Chef in a hotel or high-volume kitchen. A skilled culinary professional, you bring strong leadership and organisational abilities, along with a commitment to upholding the highest standards of quality, consistency, and presentation. Ekstedt at The Yard is part of Great Scotland Yard Hotel – The Unbound Collection by Hyatt.

You will also be involved in Projects where you can use your expertise and skills. Our Chief Engineer – London, will be responsible for managing all functions within the Engineering Department to ensure that the properties are maintained and kept in a high state of repair at all times.

You will be responsible for identifying new business opportunities, building strong relationships with clients, and achieving sales targets. Key Responsibilities: - Develop and execute a strategic sales plan to achieve sales targets and expand our customer base within the hospitality industry.

Job Description Position Summary: Leads and manages the ship’s Casino Department with an emphasis on core functions including: Casino operations, achieving established revenue targets, achieving established guest satisfaction targets, maintaining compliance in all gaming rules and regulations as per SQM, building and maintaining relationships with Casino VIPs, and directing the performance...

Job Description Criterion Capital is a London-based developer, owner, and operator of hospitality assets — including our in-house hotel brand, Zedwell. With an in-house design team responsible for creating concepts, brand standards, and designs across our hotel portfolio, we’re shaping a distinctive and guest-focused approach to urban hospitality. We are now seeking a Design Development Manager...