first line support jobs in Smethwick

Colas Ltd are a UK subsidiary of the global Colas Group, which operates in over 50 countries worldwide and employs over 55,000 people including over 1500 in the UK across multiple sites. We are specialists in highways construction and have been involved in large-scale UK and international construction projects within the highways, airfields, and marine sectors as well as offering highways...

Senior Backend Developer (.NET | AI-First SaaS Platform) Compensation: Competitive, based on location and experience Location: UK or Turkey (Hybrid – Office & Remote) Keepnet is an AI-driven SaaS platform experiencing strong, sustained growth in the UK with growing global momentum, helping organisations manage human cyber risk at scale. With Agentic AI live in production, Keepnet runs...

🇬🇧 UNITED KINGDOM — Country Sales (Commission-First) Location: Remote (UK / GMT) Start: ASAP Compensation: · First 12 weeks: 20% commission on any cash-in you generate · After 12 weeks: Option to move into base + 20% commission after proven results · Initial: 20% cash-in commission, uncapped Join IvyBears® — Europe’s Vitamin Gummy Leader IvyBears® is a leading vitamin gummy brand, present...

You will learn industry-recognised methodologies, network security, threat detection, vulnerability management, and incident response, while building practical experience with Live Labs.

A global investment banking firm in Birmingham is seeking a Business Risk Analyst. This role involves supporting Business Risk Managers, conducting risk assessments, and helping build a strong compliance culture. The ideal candidate will have a foundational understanding of risk management and the UK regulatory environment, alongside strong communication and leadership skills. This position...

Provides first-line technical support for corporate and retail IT inquiries, troubleshooting issues, and delivering excellent customer service.

3rd Line Support Engineer – Birmingham £50,000 – £54,000 + excellent benefits An experienced 3rd Line Support Engineer is required to support and enhance the IT infrastructure of a Birmingham-based organisation. This is a senior, hands-on role focused on resolving complex technical issues and acting as the highest point of escalation. Key Responsibilities Act as 3rd line escalation for complex...

3rd Line Support Engineer Hybrid Working (1 day a week on client site in Birmingham) Ready to take the next step in your IT career? If you’re a strong 2nd Line Engineer who’s hungry to move into 3rd Line support and project work, this is an opportunity to develop deeper technical expertise while being supported by an experienced infrastructure team. What you’ll be doing * Handling 3rd Line...

You will work closely with the IT field team to resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd/3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction.

Job Description 2nd Line Support required in Birmingham. My client is an award-winning IT consultancy that delivers ambitious transformational projects for large-scale enterprise organisations. Their priority is to develop close and enduring partnerships with clients by consistently delivering high quality systems and services. They work with the UK’s leading companies to build visionary digital...

You will be the first response unit for all new and existing businesses who require assistance with a varied range of requests from onboarding, training, and Insurer support. Ensuring that the different broker businesses have their queries and requests for help answered quickly and professionally, with a full focus on customer service and satisfaction.

You will play a key role in providing consistency, boundaries and emotional safety, helping young people regulate their behaviour, develop positive coping strategies and work towards improved outcomes. Key ResponsibilitiesTherapeutic Care & Behaviour Support - Provide consistent, trauma-informed care in line with individual care and behaviour support plans

Job Description - Purpose of Role Using professional knowledge and skills to work in partnership with other practitioner/professionals, children, young people and their families; using the early help assessment to identify and where appropriate be the lead practitioner to coordinate the implementation of a multi-agency plan of intervention. To lead and work within the early help locality...

Job Description Job Title: Relationship Support OfficerLocation: Birmingham (Fully Office-Based)Salary: Up to £35,000 per annumJob Type: Full-Time, PermanentStart Date: ASAP About the Role We are currently seeking a Relationship Support Officer to join our Branch Banking team in Birmingham. This is a fully office-based role offering a competitive salary of up to £35,000, ideal for a...

Field Support Merchandiser - West Midlands Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.Salary: £26,760 + Company Van vehicle which is available for personal use, fuel card provided with claimable rate in line with pump costs + up to £800 per annum potential execution bonus paid quarterly.Tax-free expense allowance: £520pa in...

You're not just anyone. From every day life, to changing someone's world. Job Description Happy New Career for the New Year! Join Lifeways Today Are you ready for a career where every shift brings the opportunity to change lives? At Lifeways, we support people across the UK to live more independently—and we’re looking for passionate Support Workers to join our dedicated team in Bartley...

You will own the engineering vision and execution of Keepnet’s core platform, operating across the UK, EU, US, UAE, and Canada, supported by distributed offshore and nearshore teams.

You will not be expected to do everything yourself. Success in this role will be measured by platform reliability, delivery predictability, team health, and customer impact.

Data Analyst Course Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as 142 per month. The Programme Complete this 10-week online...

Data Analyst Course Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as 142 per month. The Programme Complete this 10-week online...

You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engineering, while building practical experience with real-world case studies.