Criterion Capital is a leading London real estate investor and operator, managing a high-profile portfolio across the West End and Central London. Criterion Hospitality – Residential delivers exceptional living experiences through operational excellence and proactive facilities management.The RoleWe’re seeking a proactive Helpdesk Administrator to support our Residential team. You’ll coordinate...
Facilities Helpdesk Controller Leeds - White Rose Park (with 1 day hybrid home working) Permanent £27,000 - £27,500 + private healthcare + Flexible Benefits Summary We're excited to offer a fantastic opportunity for a Facilities Helpdesk Controller to join our dynamic team at the newly opened Leeds Facilities Office in White Rose Park. In this role, you'll work closely with our Service...
You will regularly liaise with engineers, contract managers, clients and suppliers to ensure the team is working towards meeting SLAs and effectively completing all operational duties.
You will be managing the daily workflow of incoming queries ensuring emails are delegated to the relevant individual and acting on potential escalated issues when required.
You will play a pivotal role in leading a team of coordinators and agents who support clients and internal stakeholders with reactive maintenance requests, service logging and job tracking.
Facilities Helpdesk Administrator- Romford Essex- 30k- Permanent Opportunity. Office Based My client a leading Facilities and Maintenance Provider are currently recruiting for an experienced Helpdesk Administrator to join their team based in their Head Office based in Essex This is a full time office based position- Monday to Friday 8.30-17.00 Duties General Helpdesk Administration duties PPM...
A leading global facilities management provider is seeking a Helpdesk Manager in Warrington to oversee the performance of a team of Helpdesk Advisors. The role requires proven management experience and excellent communication skills, particularly in client-facing situations. Knowledge of health and safety legislation is also essential. This full-time position offers regular hours from Monday to...
A global facilities management company in Manchester is seeking an experienced Helpdesk Team Leader. This role involves overseeing daily helpdesk operations, ensuring customer satisfaction, and managing a team of support staff. The ideal candidate will have a background in customer service leadership, strong problem-solving skills, and familiarity with CAFM systems. The position offers a...
Reporting to the Helpdesk Manager, as a Facilities Helpdesk Administrator you will be responsible for coordinating maintenance, liaising with club teams, service providers and suppliers for the JD Gyms Estate. Location – JD Gyms Wigan Working hours – Monday to Friday, 9:00am to 5:00pm Role Responsibilities Financial/ Commercial Co-ordination of purchase ordering for minor capital works, reactive...
Reporting to the Helpdesk Manager, as a Facilities Helpdesk Administrator you will be responsible for coordinating maintenance, liaising with club teams, service providers and suppliers for the JD Gyms Estate Location – JD Gyms Wigan Working hours – Monday to Friday, 9:00am to 5:00pm Role Responsibilities: Financial/ Commercial - Co-ordination of purchase ordering for minor capital works,...
You will be responsible for ensuring incoming maintenance requests are prioritised and managed to resolution including all administration. Key responsibilities Work Order Management - Receive, log, and prioritize incoming maintenance requests and work orders from various stakeholders
You will play a pivotal role in leading a team of coordinators and agents who support clients and internal stakeholders with reactive maintenance requests, service logging and job tracking.
A global facilities management organization in Manchester is seeking an experienced Helpdesk Team Leader to oversee daily operations and ensure excellent customer service. The role involves leading a team, managing workload distribution, and implementing system improvements. Ideal candidates should have proven leadership experience in customer service and be familiar with CAFM systems. The...
A global leader in marketing and communications is looking for a Facilities Helpdesk Lead in Greater London. This full-time, in-office role will manage the helpdesk service and oversee reception duties, providing a world-class experience. Applicants should have at least 2 years of experience in a corporate service environment, along with exceptional problem-solving and organizational skills. The...
A leading staffing solutions firm based in Manchester is seeking an experienced FM Helpdesk Team Leader to oversee daily operations of the helpdesk team. The ideal candidate will have a proven track record in customer service leadership, preferably within the Facilities Management sector, and will be key in ensuring high levels of service and prompt task allocation. Responsibilities include...
A leading Facilities Management company in Manchester is seeking a dedicated Helpdesk professional to provide 24/7 support and exceptional customer service. The ideal candidate is a driven individual with experience in team leadership and customer service environments. Responsibilities include motivating the team, ensuring service level agreements are met, and building strong relationships with...
A facilities management service provider in Manchester is seeking a Facilities Helpdesk Lead to oversee the operations of the Helpdesk. The role involves leading a team, managing incoming queries, and ensuring service delivery meets compliance and standards. Candidates should have strong leadership and communication skills, experience with CAFM systems, and the ability to manage competing...
A leading fitness company in the United Kingdom is seeking a Facilities Helpdesk Administrator to coordinate maintenance and liaise with service providers for the JD Gyms Estate. This role involves managing purchase orders, reconciling invoices, and supporting the property function to improve efficiency and maintain high standards. The ideal candidate will have experience in facilities...
Facilities Helpdesk Administrator- St Albans- up to 34k - Permanent Opportunity. Office Based My client a leading Facilities and Maintenance Provider are currently recruiting for an experienced PPM Administrator to join their team based in their Head Office. This is a full time office based position- Monday to Friday 8.00-17.00 Duties General Administration duties PPM planning, releasing and...
Facilities Helpdesk Administrator - Warrington - Global Facilities Management Organisation: Utilities CBW Staffing Solutions are currently recruiting for a temporary Helpdesk Administrator to support a busy facilities helpdesk team during staff absence. This is a 5-week rolling contract with potential for extension, based on site at our clients office in Warrington, Cheshire. As a Helpdesk...
You will work collaboratively and contribute to service improvements while ensuring customer satisfaction. Ideal candidates will have strong customer service and effective communication skills. This position offers generous annual leave, pay enhancements, and additional benefits.