Experience Manager jobs in Antrim County

You will also champion broader employee experience and wellbeing initiatives, using insight, data and engagement to strengthen attraction, retention and performance. Working collaboratively across HR, Learning & OD and the wider organisation, you will help create an environment where people can thrive and bring their best selves to work.

You will be instrumental in defining best practices for customer interaction and ensuring that all service agreements are met consistently. Requires exceptional communication skills and a deep commitment to strategic problem resolution. The job description was generated by AI.

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

Warehouse & Trade Counter Supervisor Are you a motivated warehouse professional who enjoys a fast-paced environment, taking ownership of operations, and interacting with customers? We are looking for a Warehouse & Trade Counter Supervisor to join our clients team and play a key role in both warehouse management and trade counter operations. This role isn't just about managing stock - it's about...

A leading fashion brand is seeking a Deputy Manager for their Ballymena store. This role involves leading a team to create a customer-focused shopping experience while managing performance and driving sales results. The ideal candidate will have experience in large store management and a passion for exceeding KPIs. Benefits include generous discounts, access to training, and family-friendly...

A leading garden center retailer is seeking a Horticulture Manager to oversee operations in their Lisburn location. This role focuses on maximizing sales, providing expert plant advice, and leading a customer-focused environment. The ideal candidate will have horticultural expertise and retail management experience, alongside strong communication and training skills. Enjoy generous benefits...

We have a great opportunity for a office/Customer Experience Manager at our depot in Belfast About the role: As a member of the Depotsenior management team deliver effective management and control of all relevantdirect & indirect office staff (direct - stock/purchasing/business support, and indirect - credit control)/processesand controls, and lead CX activities, inline with the overall...

You will be responsible for maintaining shop standards, driving performance through team engagement, and ensuring a clean, welcoming environment for customers. Ideal candidates will have experience in retail or food service, demonstrating excellent leadership and customer service skills.

A leading catering services provider is recruiting an experienced Catering Manager in Northern Ireland. The role requires overseeing all catering and service operations, ensuring exceptional food quality and customer service. Ideal candidates will have at least two years in catering management, strong team management skills, and relevant qualifications such as NVQ Level 1 & 2. The position offers...

You will work with stakeholders in Talent Acquisition, IT, Onboarding, wider HR and external vendors to deliver an innovative experience in line with the Talent Acquisition Experience Principles and Deloitte Values.

This role is fixed term until 1 February 2027 The role As Manager, Customer Experience and Quality, you will lead and manage all aspects of Energy Saving Trust's customer experience (CX) framework and consultancy support programme. Your work will ensure world class service delivery across multiple internal and subcontracted advice teams and customer channels, championing a customer first culture...

A family-oriented facilities management company in Belfast seeks an Employee Experience Administrator. This entry-level role focuses on onboarding and supporting employees, promoting an inclusive workplace. Ideal candidates should have a willingness to learn and experience handling data. CIPD level 5 or equivalent is preferred. Offering a hybrid working model with generous perks like paid...

Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you want to join a fun and family orientated business that believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing Have fun & grow together Take pride in what you...

A leading fast-food chain is seeking a Restaurant General Manager in Belfast to lead the restaurant and ensure excellent guest experiences. Responsibilities include driving performance, managing a motivated team, and maintaining operational efficiency. The ideal candidate will have experience in team leadership and a passion for customer service. Offering a competitive salary of £35,000 -...

Customer Experience Advisor | S | Retail Banking | Lisburn BranchCountry: United Kingdom IT STARTS HERE Santander () is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s...

Customer Experience Advisor (Sales Focus)£34,270 OTE | £25,480 basic + uncapped commissionBelfast – BT1 | On-siteSome people call it customer service.Others call it sales.In reality, it’s about helping customers make better decisions — and being rewarded for it.This role sits right in the middle. You’ll take inbound calls from existing customers, deal with queries, renewals and upgrades, and spot...

A leading fast-food restaurant chain is seeking a Restaurant General Manager to lead the team in Ballymena, Northern Ireland. In this role, you will take full ownership of the restaurant, drive performance goals, and create an unforgettable guest experience. Ideal candidates will have strong team leadership skills and experience in maintaining efficient operations. The position offers a...

A leading professional services firm in Birmingham is seeking a candidate to enhance the recruitment experience through innovative solutions. The role involves managing projects, collaborating with stakeholders, and developing technology strategies to improve processes. Ideal candidates will have strong experience in recruitment, excellent project management skills, and a passion for innovation....

A facilities services company is seeking a Senior Lounge Supervisor at Belfast International Airport. The candidate will manage a team, ensure high standards of customer service, and comply with health regulations. Responsibilities include supervising operations and interacting with customers to enhance their experience. Required skills include team management and excellent communication, with...

A prominent fashion retailer is seeking a Supervisor to enhance the omnichannel customer experience and mentor the team at its location in Belfast. The ideal candidate will demonstrate a strong customer service ethos while embracing the company's values in a fast-paced retail environment. Responsibilities include coaching staff, managing visual merchandising, and fostering team collaboration....