Head of User Research – Digital CX at Sky We invite applications for the Head of User Research – Digital CX role to shape and lead user research across Sky’s digital platforms, ensuring every digital interaction reflects our brand and delivers outstanding customer experiences. As a senior leader, you will build and nurture a high‑performing research team, develop a visionary digital research...
DWP. Digital with Purpose. We are seeking an experienced Senior User Researcher to lead research activities that shape user-centred digital services. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people...
You will need to demonstrate the following skills and experience. To excel in this role, you will need to demonstrate: - Highly experienced in User Research. Proven ability to help teams adopt a user-centred app...
Job Description Role: User Researcher Location: Newcastle (2 days per week on-site)Duration: 6 monthsRate: Inside IR35Clearance: Must be eligible to work in roles requiring Security Clearance About the Role We're seeking an experienced User Researcher to join a major central government programme focused on delivering user-centred digital services. You'll work closely with multidisciplinary...
Job Description User Researcher, SC Cleared We're seeking an experienced User Researcher to join a high-profile government programme focused on delivering user-centred digital services. This role will involve working in a multidisciplinary team to plan, design, and carry out research that informs product and service design decisions. The successful candidate will hold active SC (Security...
You will be responsible for defining, executing, and synthesizing research that directly informs design and product strategy. This is a hybrid position requiring 3 days per week in our Newcastle office, working within a dynamic cross-functional environment.
You will receive a generous holiday entitlement of 33 days (pro-rata).
User Researcher - Consultant Akkodis are currently working in partnership with a leading service provider to recruit a number of User Researchers to join a leading digital team with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with...
You must either hold or be eligible for SC for this position. Key Responsibilities - Lead the planning, design, and execution of user research activities for AI/LLM-powered services. - Apply mixed-methods research (qualitative and quantitative) to capture user needs, behaviours, and expectations in complex, high-transaction environments.
User Researcher Leeds, West Yorkshire (Hybrid) 2 Month Contract – Inside IR35 – Immediate Start A great short-term opportunity for an experienced User Researcher to deliver actionable insights that shape key online customer journeys - from browse and search through to checkout and booking. The User Researcher lead end-to-end usability studies, combining moderated sessions, behavioural...
Lead User Researcher London (Hybrid, 3 days onsite) £80k + up to 10 - 20 % bonus We’re hiring a Lead User Researcher for a well-established, customer-focused organisation going through a major digital and product transformation. UR has become a core part of how they build products and shape strategy, and they now need a senior research leader to continue levelling up the practice. This is a...
User Researcher (Central Government experience essential) We’re looking for an experienced User Researcher to join our team on a 6-month contract supporting a central government project. You’ll play a key role in shaping digital services that truly meet user needs. Contract Details: - Duration: various contract available 3 - 6 months - Location: 2–3 days per week in Manchester, Leeds, or...
Job Description Lead User Researcher London (Hybrid, 3 days onsite) £80k + up to 10 - 20 % bonus We’re hiring a Lead User Researcher for a well-established, customer-focused organisation going through a major digital and product transformation. UR has become a core part of how they build products and shape strategy, and they now need a senior research leader to continue levelling up the...
You will shape and champion a culture of user-centred design, ensuring that insights drive decision-making at every stage of service development.
You will work closely with senior stakeholders, product owners, service designers and delivery teams to ensure user needs are at the heart of the service strategy and design decisions.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll...
Join a leading consultancy's Digital Excellence team, where strategic thinking, creativity, and technology come together to drive transformation across public and private sectors. If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. Role Overview As a User Researcher, you'll work in multidisciplinary teams to...
You will conduct high-quality strategic research with citizens, service users, and local government teams to shape user-centred design, product direction and organisational decision-making. This role requires someone with strong expertise in end-to-end user research and a background working with local authorities or councils to understand how public services operate at a local level.
OverviewWant to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As Head of User Research in our Digital Customer Experience team, you’ll lead the way in understanding our customers and...
Job Description Join a leading consultancy's Digital Excellence team, where strategic thinking, creativity, and technology come together to drive transformation across public and private sectors. Role Overview As a User Researcher, you'll work in multidisciplinary teams to design user-centred digital services. You'll lead research efforts, apply inclusive design principles, and ensure...
OverviewWant to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As Head of User Research in our Digital Customer Experience team, you’ll lead the way in understanding our customers and...
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll...