Digital Experience Analyst jobs in Trafford

You will be responsible for the development and implementation of the UK Claims digital & technology strategy and associated roadmap on behalf of UK Claims.

You must have experience of managing cross-functional teams and collaborating with senior stakeholders, together with strong analytical, problem-solving, and decision-making skills.

You will provide emotional support and guidance via digital mediums, primarily email, video call, livechat and SMS, to clients.

You will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to all service users.

You will work closely with senior stakeholders across Claims, IT, and other business units to develop and execute a clear digital roadmap, ensuring initiatives are successfully delivered and embedded across the function.

You will also monitor and measure performance, ensuring all initiatives meet governance, regulatory, and business requirements.

Job Description Business Development Manager (Digital Services) To support continued growth, we are looking for an experienced Business Development Manager to join our team. Location: Manchester or Chesterfield Job type:Full time, permanent. 35 hours per week Salary: Circa £45,000 to £52,000 (depending on experience) plus OTE Working model:In-office / Hybrid - remote Benefits: ‘Employment...

A full‑service digital production agency delivering end‑to‑end digital solutions requires a Digital Client Services and Growth Lead to define and deliver strategies that expand services across the existing client base while supporting the acquisition of new clients and projects. Benefits Include: - Remote Working - Bonus The role: This senior position works closely with Directors, Project...

You will act as the central technical interface between customers and Keysight teams, with a strong focus on high-speed digital and physical-layer standards. Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization.

Affinity Reply is a leading UK-based architecture consultancy focused exclusively on optimising IT/business alignment and minimising the cost of business and technology change. We distinguish ourselves by fostering trusted client relationships, ensuring successful outcomes through our proactive and insightful approach. To meet the growing demands of our clients, we are seeking exceptional...

A leading engineering consultancy in Manchester is seeking client-facing solution and data architects to design sustainable digital solutions. Candidates should have experience in Built Environment sectors and project delivery, with a strong grasp of architecture practices such as cloud and data architecture. The company offers a competitive rewards package and values diversity and inclusion,...

You will work closely with senior stakeholders to shape cybersecurity strategies, deliver impactful solutions, and grow our consulting footprint across industries.

Digital Account Director, Leeds WPP Media is a global media collective within WPP, focused on leveraging creativity and technology to deliver outcomes for clients. This role offers a leadership position in digital account management, blending strategy, client partnership and team oversight. About WPP Media WPP Media is WPP's global media collective. In a world where media is everywhere and in...

A leading advisory firm in the UK is seeking an InfraTech Manager to join their Infrastructure Advisory Group in Manchester. This role involves developing strategies for smart buildings and engaging with senior stakeholders to drive technology adoption. The ideal candidate should possess strong consulting skills and experience in digital transformation. This position offers a hybrid working model...

You will work closely with senior stakeholders to shape cybersecurity strategies, deliver impactful solutions, and grow our consulting footprint across industries. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:

You will also work closely with other media specialists to oversee delivery of an integrated plan, often taking the lead in using digital/social to link other media channels and understanding how other media plans fit in the system.

You will be responsible for delivering exceptional and exciting digital work as well as the output of a manager for a team of planners.

A UK digital consultancy is seeking a Quality Engineer to join their Build team. This role involves collaborating with cross-functional teams to enhance digital products through effective testing practices. The ideal candidate should have experience with CI pipelines, automated testing frameworks, and excellent communication skills. The company values a supportive culture and offers generous...

A forward-thinking organisation in Manchester seeks an IT Business Partner to bridge technology and business operations. In this pivotal role, you will influence IT strategies and ensure technology initiatives deliver measurable value. The ideal candidate should possess significant experience in strategic IT roles, stakeholder engagement, and digital transformation. This position offers a...

You will lead the integration of digital and data solutions into patient services, drive efficiency and innovation, and oversee the transition to a new operating model aligned with ministerial priorities and the 10-Year Plan to increase productivity and provide a superior experience for citizens and staff alike.

A leading online marketplace is seeking a Head of Customer Response to enhance customer support through digital transformation and drive operational excellence. This role involves leading multi-disciplinary teams, ensuring compliance, and championing customer engagement. A successful candidate will have proven leadership in scaling customer operations, experience with support technologies, and...

Director - Digital Excellence (Energy Transition & Utilities market) Capgemini Invent: Why join us? At Capgemini Invent, we believe difference drives change. We blend strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting‐edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and...

A global business transformation partner is seeking an architect to design technology solutions for digital platforms in the banking sector. The ideal candidate will have extensive experience in distributed systems and cloud platforms. Responsibilities include developing scalable solutions, contributing to the technology roadmap, and ensuring compliance with governance frameworks. Proven skills...

A leading media agency in the UK is seeking an Account Director to spearhead digital strategies and manage client accounts focused on display and programmatic advertising. The role involves strong team leadership, effective stakeholder communication, and the ability to innovate within digital media. The ideal candidate will have extensive experience in the digital advertising landscape and a...