Job Description Title: Dialler & Resource Planning Manager Location: Aylesbury (1 Day per week - Hybrid) Salary: £55,000 - £60,000 CCP are pleased to support a long-standing client with the recruitment of a Dialler & Resource Planning Manager. As Dialler & Resource Planning Manager, you'll take ownership of the outbound contact strategy and workforce planning function. You'll be responsible...
*Dialler Manager – Connex AI / Aircall (or a similar program)* *Overview* The Dialler Manager is responsible for the effective operation, optimisation, and reporting of all telephony and dialler systems across the group. This role ensures that patient contact flows are efficient, data-driven, and aligned with the full patient journey—from first touch to follow-up. The Dialler Manager will work...
Job Description The Role: We’re on the lookout for a strategic and analytical Dialler & Resource Planning Manager to lead the charge in optimising our contact centre operations. This pivotal role will oversee dialler performance, outbound contact strategy, and workforce planning - ensuring our teams are resourced effectively and campaigns run smoothly across predictive, preview and progressive...
The Role: We’re on the lookout for a strategic and analytical Dialler & Resource Planning Manager to lead the charge in optimising our contact centre operations. This pivotal role will oversee dialler performance, outbound contact strategy, and workforce planning - ensuring our teams are resourced effectively and campaigns run smoothly across predictive, preview and progressive dialling...
Title: Dialler & Resource Planning Manager Location: Aylesbury (1 Day per week - Hybrid) Salary: £55,000 - £60,000 CCP are pleased to support a long-standing client with the recruitment of a Dialler & Resource Planning Manager. As Dialler & Resource Planning Manager, you'll take ownership of the outbound contact strategy and workforce planning function. You'll be responsible for managing multiple...
Job Description Job Title: Contact Centre Systems Manager – YDS Group Location: Office based - between two locations in Leeds (LS11/LS12) Salary: £45,000 - £55,000 per annum Job Type: Full-time, Permanent About Us: YDS Group is a fast-growing, forward-thinking dental group committed to delivering outstanding patient experiences. Our Wortley office is the operations hub for our expanding...
Job Title: Contact Centre Systems Manager – YDS Group Location: Office based - between two locations in Leeds (LS11/LS12) Salary: £45,000 - £55,000 per annum Job Type: Full-time, Permanent About Us: YDS Group is a fast-growing, forward-thinking dental group committed to delivering outstanding patient experiences. Our Wortley office is the operations hub for our expanding group, YDS Group,...
You will develop an understanding of how businesses use ConnexOne to gain a competitive advantage in the marketplace
You will make a global impact, collaborating with clients and teams across continents to revolutionise contact centre operations.
You will have strong dialer configuration skills.
You will develop an understanding of how businesses use ConnexOne to gain a competitive advantage in the marketplace
You will make a global impact, collaborating with clients and teams across continents to revolutionise contact centre operations.
You will have strong dialer configuration skills.
Job Title: Contact Centre Systems Manager – YDS Group Location: Office based - between two locations in Leeds (LS11/LS12) Salary: £45,000 - £55,000 per annum Job Type: Full-time, Permanent About Us: YDS Group is a fast-growing, forward-thinking dental group committed to delivering outstanding patient experiences. Our Wortley office is the operations hub for our expanding group, YDS Group,...
The Role: We’re on the lookout for a strategic and analytical Dialler & Resource Planning Manager to lead the charge in optimising our contact centre operations. This pivotal role will oversee dialler performance, outbound contact strategy, and workforce planning - ensuring our teams are resourced effectively and campaigns run smoothly across predictive, preview and progressive dialling...
Job Description Title: Dialler & Resource Planning Manager Location: Aylesbury (1 Day per week - Hybrid) Salary: £55,000 - £60,000 CCP are pleased to support a long-standing client with the recruitment of a Dialler & Resource Planning Manager. As Dialler & Resource Planning Manager, you'll take ownership of the outbound contact strategy and workforce planning function. You'll be responsible...
You will develop an understanding of how businesses use ConnexOne to gain a competitive advantage in the marketplace
You will make a global impact, collaborating with clients and teams across continents to revolutionise contact centre operations.
You will have strong dialer configuration skills.
The Role: We're on the lookout for a strategic and analytical Dialler & Resource Planning Manager to lead the charge in optimising our contact centre operations. This pivotal role will oversee dialler performance, outbound contact strategy, and workforce planning - ensuring our teams are resourced effectively and campaigns run smoothly across predictive, preview and progressive dialling...
Job Title: Contact Centre Systems Manager – YDS Group Location: Office based - between two locations in Leeds (LS11/LS12) Salary: £45,000 - £55,000 per annum Job Type: Full-time, Permanent About Us: YDS Group is a fast-growing, forward-thinking dental group committed to delivering outstanding patient experiences. Our Wortley office is the operations hub for our expanding group, YDS Group,...
You will develop an understanding of how businesses use ConnexOne to gain a competitive advantage in the marketplace
You will make a global impact, collaborating with clients and teams across continents to revolutionise contact centre operations.
You will have strong dialer configuration skills.
Job Description Title: Dialler & Resource Planning Manager Location: Aylesbury (1 Day per week - Hybrid) Salary: £55,000 - £60,000 CCP are pleased to support a long-standing client with the recruitment of a Dialler & Resource Planning Manager. As Dialler & Resource Planning Manager, you'll take ownership of the outbound contact strategy and workforce planning function. You'll be responsible for...
You will develop an understanding of how businesses use ConnexOne to gain a competitive advantage in the marketplace
You will make a global impact, collaborating with clients and teams across continents to revolutionise contact centre operations.
You will have strong dialer configuration skills.
Title: Dialler & Resource Planning ManagerLocation: Aylesbury (1 Day per week - Hybrid)Salary: £55,000 - £60,000CCP are pleased to support a long-standing client with the recruitment of a Dialler & Resource Planning Manager.As Dialler & Resource Planning Manager, you'll take ownership of the outbound contact strategy and workforce planning function. You'll be responsible for managing multiple...
You will develop an understanding of how businesses use ConnexOne to gain a competitive advantage in the marketplace
You will make a global impact, collaborating with clients and teams across continents to revolutionise contact centre operations.
You will have strong dialer configuration skills.