Customer Technical Support jobs in Scotland

You will serve as the primary point of contact for users needing assistance with account management, platform navigation, and complex troubleshooting. - Handle a high volume of inbound and outbound communications via phone, email, and live chat. - Guide customers through step-by-step procedures to resolve technical difficulties using clear, non-technical language.

You will serve as the primary point of contact for users needing assistance with account management, platform navigation, and complex troubleshooting. - Handle a high volume of inbound and outbound communications via phone, email, and live chat. - Guide customers through step-by-step procedures to resolve technical difficulties using clear, non-technical language.

Job Description At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team. We are looking for a client facing, senior product support analyst to be working with the global client services organization. The Technical Client Support Analyst...

You will analyze system performance data, recommend necessary hardware and software upgrades, and execute modifications to maximize overall operational efficiency and longevity. Core duties also involve meticulous management of specialized tools and spare parts inventory.

You will analyze system performance data, recommend necessary hardware and software upgrades, and execute modifications to maximize overall operational efficiency and longevity. Core duties also involve meticulous management of specialized tools and spare parts inventory.

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/Bucharest Key Responsibilities: - Deliver L2/L3 support for DERMS applications, integrations, and services. - Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. - Investigate and resolve incidents, service requests, and escalations...

You will analyze system performance data, recommend necessary hardware and software upgrades, and execute modifications to maximize overall operational efficiency and longevity. Core duties also involve meticulous management of specialized tools and spare parts inventory.

You will analyze system performance data, recommend necessary hardware and software upgrades, and execute modifications to maximize overall operational efficiency and longevity. Core duties also involve meticulous management of specialized tools and spare parts inventory.

You will analyze system performance data, recommend necessary hardware and software upgrades, and execute modifications to maximize overall operational efficiency and longevity. Core duties also involve meticulous management of specialized tools and spare parts inventory.

Job Description Customer Support Representative - Start date 9th March 2026Kilmarnock£25,000Hybird WorkingMonday to Friday - 8 am to 4 pm or 9 am to 5 pmPertemps are delighed to be working on behalf of a well established employer based in Kilmarnock to support on their search for Vulnerable Customer Care Agents. This is a permanent role which is well-suited to those who come from a care...

Role - Customer Support Engineer - DERMS Location - Edinburgh/Paris/Bucharest Key Responsibilities: Apply (by clicking the relevant button) after checking through all the related job information below.Deliver L2/L3 support for DERMS applications, integrations, and services.Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and...

You will be working directly with customers, so you must demonstrate a proven ability to work in different environments under pressure. The position will potentially require providing full wrap around on call support in a rotation.

You must have a clean UK driving license and be in a position to obtain specific Security Clearances.

Technical Compliance Manager Glasgow Food Manufacturing £45,000 - £50,000 This role is not about keeping the wheels turning. It's about protecting a brand, setting the standard, and being trusted when it counts. I'm supporting a large scale food manufacturer as they look to appoint a Technical Compliance Manager to own food safety and quality compliance across branded and retailer own label...

Job Title: Principal Engineer – Technical Specialist – HVAC/Auxiliary Location: Scotstoun/Portsmouth/Filton. We offer a range of hybrid and flexible working arrangements. Please speak to your recruiter about the options for this particular role Salary: Up to £60,000 depending on skills and experience What you’ll be doing: - Support the Platform TA in requirements, acceptance, architecture and...

Job Title: Principal Engineer – Technical Specialist – HVAC/Auxiliary Location: Scotstoun/Portsmouth/Filton. We offer a range of hybrid and flexible working arrangements. Please speak to your recruiter about the options for this particular role Salary: Up to £60,000 depending on skills and experience What you’ll be doing: - Support the Platform TA in requirements, acceptance, architecture and...

Role: Customer Support Engineer - GridOS (Kubernetes + Kafka) Experience with GridOS or other grid data management platforms. Knowledge of utility operations, grid modeling, and distributed energy resource management. Familiarity with real-time data streaming and IoT integration. Key Responsibilities: - Design and implement GridOS Data Fabric solutions to streamline data access and management...

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/Bucharest Key Responsibilities: - Deliver L2/L3 support for DERMS applications, integrations, and services. - Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. - Investigate and resolve incidents, service requests, and escalations...

Role:Customer Support Engineer - WAMSKey Skills/ Screening Questions Detailed JD - WAMS, Power Systems, EMS, DMS, SCADA, eterra - Bachelor's degree in Electrical Engineering, Computer Science, or related field. - Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. - Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar). - Experience in...

Job Description Role: Customer Support Engineer - DERMS Key Skills: - Prior experience supporting DERMS or other OT/IT grid management platforms. - Knowledge of GridOS ecosystem and integration with DERMS. - Exposure to cybersecurity standards (NERC CIP, ISO 27001, SOC2). - Cloud/hybrid deployment experience (Azure, AWS). - Certifications such as ITIL, Security+, or utility-specific systems...

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/Bucharest Key Responsibilities: - Deliver L2/L3 support for DERMS applications, integrations, and services. - Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. - Investigate and resolve incidents, service requests, and escalations...