Customer Technical Support jobs in Newtownabbey

You will serve as the primary point of contact for users needing assistance with account management, platform navigation, and complex troubleshooting. - Handle a high volume of inbound and outbound communications via phone, email, and live chat. - Guide customers through step-by-step procedures to resolve technical difficulties using clear, non-technical language.

You will have the opportunity to join an exciting and innovative workplace, working with state-of-the-art machinery and equipment. As a Trainee Technical Operator at Brett Martin, you will work: - 12-hour shifts rotating days and nights, including weekends - 40.25 or 46 hours per week, depending on shift pattern

You will provide technical leadership and hands-on support to engineers and subcontractors, ensuring maintenance is delivered safely, compliantly, and to a high standard, while maintaining strong client relationships. Key Responsibilities

Location: Belfast (Office-based at least 4 days per week) Reporting to: Sales Director UKI and MEA Are you an experienced Sales professional with proven experience in leading Account Executives and Inside Sales teams to meet revenue targets whilst ensuring exceptional customer service standards and driving continuous improvement in sales processes? With responsibility for operational...

Ready to Take Your HVAC Expertise Off-Site? If you love the technical side of HVAC and building services and want to progress into an office-based role, this is your chance. Whether you're coming from a contractor, consultancy, or supplier background, you'll join a well-established team where your input matters and no two days are the same. Your new company A leading supplier of high-performance...

You should not be afraid to get your hands dirty to tackle hard issues - Ability to plan and organize workload - Ability to work independently, multi-task, and take ownership of various parts of a project or initiative - Would be a great plus if you know: - Basics of ITIL practices (change/incident management)

The Operations Support Lead will play a key role in supporting the operational delivery of a new electricity supply offering in Northern Ireland. The successful candidate will develop and lead a team of electricity market agents, ensuring accurate market interaction and reporting of the balanced scorecard. The successful candidate will contribute to continuous improvement initiatives, strategic...

You will manage the full lifecycle of technical projects including: - Designing, planning and delivering customer solutions - Managing implementations, migrations and rollouts - Coordinating closely with engineering teams (approx.

You will need strong inter-personal skills and be able to communicate effectively with people at all levels. This team is working with a customer who is in embarking on a major technical refresh so there will be plenty of challenges and opportunities to learn for the right person.

You must be willing and eligible to undergo required Clearance for this position .

Summary of the Role: The post holder(s)will be part of the Action Renewables project delivery teams. Responsibilities include carrying out work activities to support Team Leaders deliver environmental schemes across a varied customer base. The post holder(s) will require skills in administration, data & spreadsheet management, time management and strong communication skills. Successful...

You will be expected to collaborate with stakeholders to align technical solutions with business objectives, ensuring successful delivery of projects. Key Responsibilities - Lead and contribute to the design and development of applications using the OutSystems platform. Define and enforce coding standards, tools, and techniques for software development.

Technical Architect £Up to £95,000 GBP Hybrid WORKING Location: Belfast, Northern Ireland - United Kingdom Type: Permanent Technical Architect - Digital & Data Consulting A leading global innovation and transformation consultancy is hiring a Technical Architect to join its Digital & Data community. This role offers the chance to work on complex, high-impact programmes across multiple sectors,...

As part of its continued growth, Valco Melton, a world leader in adhesive application, fluid handling, and quality assurance systems, is seeking a Technical Sales Representative to join the UK Sales team. Reporting to the UK Sales Manager and Northern European Sales Director, the candidate will be responsible for delivering high-level technical sales expertise within the Hot Melt Packaging...

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

Company Background Allume Energy is an Australian technology company dedicated to enhancing solar energy accessibility for multi-dwelling residential properties. Our flagship innovation, SolShare, represents a world-first in hardware and software solutions, enabling multiple flats to be physically connected to a single solar power system. SolShare addresses a growing disparity in energy equity...

About SolaX Power Established in 2012, SolaX Power is dedicated to helping our customers transform their homes and businesses to clean energy and reducing the reliance on fossil fuels. SolaX Power is a leading provider of sustainable solar and energy storage solutions, with a strong presence in Europe, Asia, and Africa. Now we have more than 2800 employees globally, and we continue hiring...

A leading consultancy firm in Newtownabbey is seeking a Technical Services Manager to lead their Technical Support function. This role requires a service-driven leader with a strong background in ITIL Service Management and Incident Management expertise. Responsibilities include mentoring support teams, managing major incident processes, and liaising with senior stakeholders. A competitive salary...

About the Role: We are seeking a dynamic and technically skilled Technical Solutions Manager to join our team specializing in Battery Energy Storage Systems (BESS). This role is pivotal in designing and delivering tailored technical solutions that meet customer requirements while ensuring compliance with industry standards. In this role, you will work closely with customers, internal teams, and...

Technical Sales Manager – UK (London & Surroundings / Bristol & West Midlands) At Rubio Monocoat, we protect wood in a smarter, more sustainable way. As a global leader in wood protection solutions, we operate in almost 100 countries from our headquarters in Izegem, Belgium. The UK is a fast-growing market for us, and due to internal promotions, we are ready to take our next step forward. To...

You will be the technical lead for advice and guidance on gas safety matters for the company including engineers and office staff.

You will review service reports and manage remedial. The role is key to our compliance with the gas safety regulations, code of practice and GasSafe rules of registration.