Customer Support jobs in Sutton, London

You will work closely with cross-functional stakeholders to ensure product availability, inventory optimisation, and high service levels in a regulated, fast-paced environment.

You will be an analytical, proactive supply chain professional with a growth mindset and strong stakeholder management skills.

You will be joining a newly formed team within the business, responsible for assessing outsourced service providers and ensuring they deliver good customer outcomes through the new customer outcome monitoring framework. Delegated authority Customer Support Specialist duties include;

You will lead this shift — redefining operating models, strengthening governance, and ensuring customers experience reliability, transparency, and confidence at scale.

You will most likely have: - 2+ years consultancy or a similar experience - A track record of delivering across varied, hands-on environments - A desire to see the execution, not just the consulting phase

Job Title: Workforce Resource Coordinator - Customer Support - 12-month contract Location: Hybrid - 2-3 days onsite in Staines, Surrey (approx. 40 mins from Central London) Annual Salary: Up to £45,000 per annum (PAYE, Inside IR35) Contract: 12 months, with potential to conversion to permanent We're hiring a Workforce Resource Coordinator to support a high-performing Customer Support...

I am currently partnered with a global leading insurer who are going through INSTRUMENTAL growth! They are looking for a Customer Support Specialist to join their growing team. This role will be paying up to £45,000 per annum + Benefits and will require you to go into their London based office 2-3 x per week. MUST HAVE EXPERIENCE: - Delivering good customer service and supporting implementation...

You will provide high-quality customer care to a range of clients, supporting the wider team and ensure an excellent client experience. Key responsibilities - Act as a first point of contact for clients, responding to queries in a professional and timely manner - Handle inbound calls and work quickly to resolve queries.

About the role Farnborough Airport Limited is looking to recruit a Customer Service Agent to work as part of the larger Customer Service team and report into the Customer Service Duty Manager Team. Within this role you will work as part of a team to: - Provide excellent customer service to all passengers and crew travelling through the airport. - Accompany passengers and their luggage to...

Hey! We're team Granola 👋 If you haven't already, you should check out what we're building, and why you should work here. We're looking for a Customer Experience Engineer to join our team and help us maintain our high bar for technical support as we scale. This is a role for someone who gets genuinely excited about solving complex technical problems, digging into logs, and being the bridge...

MARKETING & CUSTOMER ANALYST £30,000–£35,000 LONDON – Hybrid (2 days per week in office) Please note: Candidates must be UK-based with full right to work and be able to attend one of the listed offices at least twice per week. ABOUT THE BUSINESS This organisation is a data-led marketing and analytics consultancy working with well-known clients across multiple sectors. It partners closely...

You will be working with written and verbal communication mediums to deliver outstanding customer service. Please note: This role does not offer visa sponsorship. Applicants must have the indefinite right to work in the UK. What you will be doing: - Embark on a 4-6 week onboarding program, honing your skills, and deepening your understanding of our business ethos.

Russell Publishing is recruiting a Customer Success Account Manager to join our team, to manage a portfolio of high-value accounts, building deep trust and loyalty with key clients to strengthen their commitment to our brands and solutions. To succeed in the role, you will be commercially minded, require strong communication, customer service and relationship building skills along with the...

You will ensure customers and engineers receive a friendly, professional and consistently high-quality service helping to resolve various queries and get it right first time.

You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Key Responsibilities - Analyze the performance of customer promotions, including bonusing, free bets, cashback, and other incentive schemes.

ROLE OVERVIEW The Customer Experience (CX) Manager supports GRIDSERVE’s customer experience strategy by uncovering customer pain points, turning insight into action, and leading cross‑functional improvements. The role blends customer insight, operational partnership, governance, and project delivery, working closely with the Head of CX and the Experience Designer to embed customer-first thinking...

Mode Search are partnering with a global luxury retail brand in their search for a Customer Relations Team Manager to join their team. This is a unique opportunity to join a highly regarded luxury business with a strong international presence and a reputation for delivering exceptional customer experiences. Known for its heritage, craftsmanship, and people-focused culture, this organisation...

Job title: Client & Team Experience Manager Location: Sloane Street Salary: up to £60,000 basic + up to £7,000 bonus An exceptional opportunity for an experienced Client & Team Experience Manager to join a prestigious luxury brand on Sloane Street. The role focuses on delivering an outstanding client journey and cultivating a positive, inspiring work environment for in-store teams. Key...

Company Description Established in 1994, Online Lubricants is a leading supplier of fuels and lubricants in the UK, with four depots in London, Essex, Northamptonshire, and Norfolk. We specialize in offering exceptional express delivery services, a wide product range, and outstanding customer support. Known for our 24-hour emergency deliveries and expert technical support, our mission is to keep...

CRM MANAGER (E-COMMERCE / SUBSCRIPTIONS) UP TO £60,000 + EQUITY HYBRID - 3-4x A MONTH IN LONDON Please note, you must be a UK resident to apply and have full right to work. THE COMPANY This fast-growing subscription-based e-commerce business launched just a year ago and is already scaling rapidly. Offering a range of functional coffees and matchas, the brand focuses on high-quality...

You will play a vital role in delivering outstanding service to both internal and external customers, contributing directly to operational excellence and customer satisfaction.

You will be a motivated, customer-focused professional who thrives in a structured, performance-driven environment.