customer support representative jobs in West Lothian

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/Bucharest Key Responsibilities: - Deliver L2/L3 support for DERMS applications, integrations, and services. - Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. - Investigate and resolve incidents, service requests, and escalations...

You will be responsible for investigating and resolving customer queries, ensuring customers feel listened to, informed, and supported throughout their journey.

You will also be comfortable using technology, particularly Microsoft Office, including Excel, and confident building positive relationships both internally and externally.

You will be required to manually handle all of our products ranging from LACK Coffee Tables to PAX Wardrobes. WE CARE FOR THE PEOPLEIt takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us as valued members of the team.

Job Advert 30 hours per week, 52.14 weeks per year, Permanent An exciting opportunity has arisen for a Family Support Worker to join our integrated Inclusion and Support Service which brings together Education and Social Policy teams to support children, young people and families who require additional support. The post holder will embed the values and principles of Getting It right for Every...

You will manage a complex caseload with accuracy and care, directly supporting Recipients to use their funds effectively and safely, ensuring compliance with policy and build strong, empathetic relationships with Recipients, families, and stakeholders.

You will manage a complex and diverse caseload covering both Scotland and Northern Ireland.

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Are you passionate about delivering exceptional customer service and making a real difference in people's lives? Then you should apply to be a Pensions Customer Service Representative, where you'll guide customers through their retirement journeys, ensuring they feel informed and supported every step of the way. Davies has been retained by one of the UK's leading Pensions and Investment firms to...

You will use your knowledge and problem-solving skills to resolve customer complaints, dealing positively and quickly with any issues raised. • You ensure accurate handling of all returned products, highlighting and escalating any product issues immediately. • You support customers experiencing difficulties in product assembly and where needed be able to order and exchange spare parts.

Job Description Role:Customer Support Engineer - WAMSKey Skills/ Screening Questions Detailed JD - WAMS, Power Systems, EMS, DMS, SCADA, eterra - Bachelor's degree in Electrical Engineering, Computer Science, or related field. - Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. - Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar). -...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

You will be required to complete mandatory West Lothian Council training as part of your induction.

You will receive guidance in positive behaviour support strategies and will learn from experienced colleagues and team discussions to develop the skills and confidence needed to respond safely and effectively.

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Job Advert 16 hours per week, 52.14 weeks per year, Fixed Term until 9 August 2026 An exciting opportunity has arisen to join our learning community within Letham and Riverside Primary School. These two schools work within a Collaborative Leadership Model. Letham Primary School and Nursery and Riverside Primary School are non-denominational schools situated in the Craigshill area of Livingston....

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Job Advert 22.75 hours per week, 52.14 weeks per year, Fixed Term until 9 August 2026 West Lothian Council reserve the right to close this post early depending on applicant response levels. East Calder Primary School is a non-denominational school serving the village of East Calder and the surrounding community. The school sits within the West Calder High School cluster. At present, the total...

Job Advert 36 hours per week, 52.14 weeks per year, Fixed Term until 9 August 2026 An exciting opportunity has arisen to join our successful, dynamic and supportive team within Carmondean Primary School’s nursery. The school is a non-denominational primary with 14 classes and an early learning centre. The nursery is open 50 weeks per year and staff work flexibly across the opening hours. We...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Job Advert 36 hours per week, 52.14 weeks per year, Fixed Term until 9 August 2026 West Lothian Council reserve the right to close this post early depending on applicant response levels. Knightsridge Early Years Centre adjacent to Knightsridge Primary School is looking for a highly motivated Advanced Pupil Support Worker to join the team in the nursery. The setting is open 50 weeks per year...

Job Advert 26 hours per week, 52.14 weeks per year, Fixed Term until 9 August 2026 West Lothian Council reserve the right to close this post early depending on applicant response levels. East Calder Primary School is a non-denominational school serving the village of East Calder and the surrounding community. The school sits within the West Calder High School cluster. At present, the total...

Job Advert 36 hours per week, 52.14 weeks per year, Fixed Term until 31 July 2026 INTERVIEW WILL BE HELD ON TUESDAY 3RD FEBRUARY 2026 We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or...