customer support representative jobs in Scotland

You will serve as the primary point of contact for users needing assistance with account management, platform navigation, and complex troubleshooting. - Handle a high volume of inbound and outbound communications via phone, email, and live chat. - Guide customers through step-by-step procedures to resolve technical difficulties using clear, non-technical language.

You will serve as the primary point of contact for users needing assistance with account management, platform navigation, and complex troubleshooting. - Handle a high volume of inbound and outbound communications via phone, email, and live chat. - Guide customers through step-by-step procedures to resolve technical difficulties using clear, non-technical language.

Job Description Customer Support Representative - Start date 9th March 2026Kilmarnock£25,000Hybird WorkingMonday to Friday - 8 am to 4 pm or 9 am to 5 pmPertemps are delighed to be working on behalf of a well established employer based in Kilmarnock to support on their search for Vulnerable Customer Care Agents. This is a permanent role which is well-suited to those who come from a care...

Job Description Role: Customer Support Engineer - DERMS Key Skills: - Prior experience supporting DERMS or other OT/IT grid management platforms. - Knowledge of GridOS ecosystem and integration with DERMS. - Exposure to cybersecurity standards (NERC CIP, ISO 27001, SOC2). - Cloud/hybrid deployment experience (Azure, AWS). - Certifications such as ITIL, Security+, or utility-specific systems...

Role - Customer Support Engineer - DERMS Location - Edinburgh/Paris/Bucharest Key Responsibilities: Apply (by clicking the relevant button) after checking through all the related job information below.Deliver L2/L3 support for DERMS applications, integrations, and services.Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and...

Job Description CUSTOMER SERVICE REPRESENTATIVE OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Disputes Team on the Lloyds Banking Division campaign. Here is all you need to know -...

CUSTOMER SERVICE REPRESENTATIVE OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Disputes Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: March 2026...

Job Title:Customer Service Representative Hours: Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis Benefits: - 30 days holiday (including bank holidays) - Company pension scheme - Employee discount scheme - Funded Summer and Christmas events - Cycle to Work Scheme - Discounted car hire rates Are you looking to start a career or looking to retrain? Whether you have...

Start Date:09/03/26 Where - BT GlasgowContact Centre - Alexander BainHouse Part Time 20 Hours -Permanent Salary- £13,379.73 SalesAdvisor What’s in it foryou • Online GP: Access to aprivate GP 24/7 for you and your immediatefamily • Paid Carer’s Leave: Market-leadingcarers leave with up to 2 weeks off • FamilyLeave: Equalized maternity, paternity, and adoption leave – 18weeks’ full pay and...

We are searching for an Exceptional Quality Assurance Customer Service Representative dedicated to fostering positive customer relationships and ensuring brand loyalty. This pivotal position requires unwavering attention to detail and a deep commitment to service excellence. - Identify specific customer needs, clarify information, and provide appropriate solutions that adhere strictly to company...

Manpower is excited to welcome a new Customer Support Representative to our vibrant Inside Sales team. This hybrid role offers the flexibility of working from home combined with the opportunity to collaborate on-site at our client's location in Erskine.As a key member of our Customer Support team, you'll be the go-to person for handling inbound calls and managing inbox requests. Your role will be...

Closing date: 02-02-2026 Customer Team Member Location: Sinclair Street , Helensburgh, G84 8TQ Pay: £12.60 per hour Contract: 16 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can apply for...

Job Description CUSTOMER SERVICE REPRESENTATIVE OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Disputes Team on the Lloyds Banking Division campaign. Here is all you need to know -...

You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We’re looking for Customer Team Members to join our team at Co-op.

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/Bucharest Key Responsibilities: - Deliver L2/L3 support for DERMS applications, integrations, and services. - Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. - Investigate and resolve incidents, service requests, and escalations...

You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We’re looking for Customer Team Members to join our team at Co-op.

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/Bucharest Key Responsibilities: - Deliver L2/L3 support for DERMS applications, integrations, and services. - Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. - Investigate and resolve incidents, service requests, and escalations...

Role: Customer Support Engineer - GridOS (Kubernetes + Kafka) Experience with GridOS or other grid data management platforms. Knowledge of utility operations, grid modeling, and distributed energy resource management. Familiarity with real-time data streaming and IoT integration. Key Responsibilities: - Design and implement GridOS Data Fabric solutions to streamline data access and management...

Role:Customer Support Engineer - WAMSKey Skills/ Screening Questions Detailed JD - WAMS, Power Systems, EMS, DMS, SCADA, eterra - Bachelor's degree in Electrical Engineering, Computer Science, or related field. - Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. - Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar). - Experience in...

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/Bucharest Key Responsibilities: - Deliver L2/L3 support for DERMS applications, integrations, and services. - Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. - Investigate and resolve incidents, service requests, and escalations...