customer support representative jobs in Manchester

Job Description Job Title: Customer Service Representative Duration: 12 months, temp to perm Location: Manchester/Hybrid (four days per week in the office) Salary: £30000 per annum plus 5% bonus Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities,...

Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. Position Overview As a key leader within the Quality function, the Customer Quality Manager will oversee a team...

Job Description Customer Service Team Leader – Housing Association – About The Client: Castlefield Recruitment are currently working with a Housing Association in Greater Manchester who are looking to recruit an interim Customer Service Team leader to support their team. This role is office based, is a great opportunity for current Housing professionals to build on their experience and offers...

Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. As a key leader within the Quality function, the Customer Quality Manager will oversee a team covering the EMEA...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

You will focus on coaching and developing the team while also retaining a small portfolio of accounts to stay close to customer needs.

You will translate company goals into clear actions, drive customer outcomes, improve processes, and play a visible role in supporting the adoption of our SaaS platform across the UK and internationally.

You will – both directly and as Head of a talent-rich team – guide partner universities through onboarding, coordinate cross‐functional teams, deliver high‐quality educator support, and help Cadmus become embedded across institutional ecosystems. Key Responsibilities - Driving University Transformation

1 day ago Be among the first 25 applicants While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required. Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for...

Ready to bring your technical expertise to a role where every conversation, every demo, and every solution truly makes an impact? At Actionstep, we're looking for a Pre-Sales Customer Solutions Engineer who thrives at the intersection of technology and customer success. This is your chance to join a fast-growing global SaaS company that's reshaping how midsize law firms run their businesses. If...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Select how often (in days) to receive an alert: Learn more about the general tasks related to this opportunity below, as well as required skills. This is a newly formed, high-energy team of three dedicated specialists responsible for the initial "speed-to-lead" response for .uk and other inbound sources. Acting as the commercial engine room, this team bridges the gap between high-volume...

The role If you want to know about the requirements for this role, read on for all the relevant information. As a Senior CSM, you’ll manage ANS’ largest and most strategic Tier 1 customers, support other CSMs, and champion customer success. You’ll drive retention, customer value, and long‑term partnerships, while also strengthening collaboration with Microsoft and key stakeholders. What will I...

A leading online marketplace is seeking a Head of Customer Response to enhance customer support through digital transformation and drive operational excellence. This role involves leading multi-disciplinary teams, ensuring compliance, and championing customer engagement. A successful candidate will have proven leadership in scaling customer operations, experience with support technologies, and...

Customer Development Executive – McCurrach on behalf of Carlsberg Britvic Location –Rochdale, Middleton & Surrounding areas (Ideal postcode M24) Permanent ,Full time – 40 hours per week Salary £30,000 basic + 20% Bonus Ready to power up your Sales career? Passionate about the most iconic and popular beers and soft drinks? Carlsberg Britvic is the largest multi-beverage supplier in the UK and...

You will manage a portfolio of high-value managed service clients while coaching the team to deliver proactive, outcome-driven customer success. The focus is on long-term retention, service adoption, and aligning IT roadmaps with client business goals.

You will play a critical role in onboarding, adoption, retention, and growth, ensuring our customers achieve meaningful outcomes and long-term success. Working within theCustomer Success Department, you will collaborate closely with Customer Operations, Sales, Channel teams, and senior leadership to deliver exceptional customer experiences for our most valuable accounts.

Job Description Specification Manager - Facade / Building Envelope / Brickwork Manchester / North (field-based) £50,000-£60,000 basic + quarterly bonus + car/allowance + 33 days' holiday + health cash plan Pure specification role. Interesting engineered products. Real technical influence at concept stage. If you enjoy the technical side of specification - influencing facade and building...

A growing online marketplace in Manchester is seeking a Head of Customer Response to lead a world-class support function. The role focuses on delivering fast and empathetic outcomes while driving operational efficiency through technology. Applicants should have proven leadership experience in scaling customer operations, preferably within eCommerce or marketplace environments. The position offers...

Job Description Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. Position Overview As a key leader within the Quality function, the Customer Quality Manager...

A leading online marketplace is seeking a Head of Customer Response to enhance customer support through digital transformation. This role involves leading multi-disciplinary teams and ensuring compliance, driving operational excellence, and championing customer engagement. A successful candidate will have proven leadership in scaling customer operations, experience with support technologies, and...