customer support representative jobs in Belfast

You will serve as the primary point of contact for users needing assistance with account management, platform navigation, and complex troubleshooting. - Handle a high volume of inbound and outbound communications via phone, email, and live chat. - Guide customers through step-by-step procedures to resolve technical difficulties using clear, non-technical language.

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

Job Description Location: Belfast (Office-based at least 4 days per week) Reporting to: Sales Director UKI and MEA Are you an experienced Sales professional with proven experience in leading Account Executives and Inside Sales teams to meet revenue targets whilst ensuring exceptional customer service standards and driving continuous improvement in sales processes? With responsibility for...

Customer Excellence Manager (Ref 2026-3) Location: 2 Adelaide Street, Belfast, BT2 8PB Reporting directly to the Head of Estates, the Customer Excellence Manager will lead the delivery of high-quality complaint management services across Housing Services and Asset Management, including Final Stage and Ombudsman complaints. The role also oversees the Corporate Complaints Management function and...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Customer Service Administrator, £26000-£27000 per annum, Belfast, Fixed-term contract Your new company A leading organisation within the manufacturing and supply chain sector is seeking a Customer Service Administrator to join their team. This is an excellent opportunity to work in a dynamic environment, supporting key business operations and contributing to the success of major retail...

Were working with a growing, forward-thinking technology services provider that is looking to add aCustomer Engagement Team Lead to their team. This role suits someone who enjoys being at the centre of customer relationships. Youll act as a key point of contact for customers, helping to deliver a smooth, consistent experience while supporting internal teams with administration, reporting, and...

Product Support Engineer Aftermarket Services £39,931 with incremental increases This role is at Short Brothers, a Boeing Company, a subsidiary comprising aerospace manufacturing programmes and capabilities, research, development and engineering services, and aftermarket business. At Boeing, we innovate and collaborate to make the world a better place. Were committed to fostering an...

You will work as part of a supportive team and contribute to the smooth running of invoice processing and internal helpdesk support.

You will also act as a first point of contact for helpdesk enquiries via telephone and email, ensuring queries are logged, resolved, or escalated appropriately.

You will respond to a variety of customer service enquires – offering clear information, guidance, and reassurance across multiple channels. Using available resources and professional approach, you will aim to resolve queries effectively, escalating issues when needed. What’s in it for you?

Italian Customer Support Specialist Belfast VR Hub | Full-time | £27, perks Step into the world of virtual reality and help users get the best possible experience from cutting-edge VR tech. This role is based on-site at our Belfast VR Hub (BT1) and involves supporting users across global social and digital channels. The basics Location: On-site, Belfast VR Hub (BT1) Hours: 40 hours per week,...

To support the day-to-day operations of Green Coffee Collective by assisting with production, packaging, and dispatch from our Belfast warehouse, and to provide friendly, efficient support to customers via email and chat. This role combines hands-on warehouse work with customer interaction, making it ideal for someone who enjoys physical work, solving problems, and being part of a growing,...

Regional Support Manager £45,000 - £45,000 DOE, plus extra car allowance of £3,960 per annum This role is Predominantly covering Gloucester/Swindon/Wiltshire Join Voyage Care and Feel Valued, we reward your dedication with: • Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned. • Funded Blue Light Card – hundreds of discounts at high street retailers...

You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast's iconic Titanic Quarter. Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it.

CUSTOMER SERVICE REPRESENTATIVE Reports to: Operations Manager NI Company: Brennan Co NI The Brennan Co Group , founded in Dublin in 1967, incorporates four companies Brennan Co , Brennan Co NI, Brennan Co SVS and Irish Power and Process Ltd. The Group is a market leader in the supply and servicing of equipment, reagents and consumables along with supply chain management to the Life Sciences,...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

You will be an expert on all of Nulogy's services, able to assist with the most challenging inquiries. Global Support Representatives act as product experts, empowering customers with product knowledge and guiding them to self-sufficiency through education and resources .

You will work closely with colleagues across Logistics, Sales, Pricing, Customer Accounts and our wider branch network.

You will handle order processing, delivery queries, pricing enquiries and stock checks.

You will gain knowledge across the department and build confidence in a fast paced and customer focused environment.

You will be the first point of contact for patients arriving to the department—providing a professional, friendly welcome and guiding them through the next steps. Working alongside clinical and administrative staff, you will help maintain a safe, clean and efficient environment while ensuring patients feel informed, respected and comfortable throughout their visit.

French Customer Support Specialist Belfast VR Hub | Full-time | £27, perks Step into the world of virtual reality and help users get the best possible experience from cutting-edge VR tech. This role is based on-site at our Belfast VR Hub (BT1) and involves supporting users across global social and digital channels. The basics - Location: On-site, Belfast VR Hub (BT1) - Hours: 40 hours per...