customer support manager jobs in Reading

Role Summary: ServiceMax product experience is a plus, but not mandatory Deliver world class maintenance and support services to ServiceMax customers. With your excellent technical and troubleshooting skills with mission critical SaaS applications, assist ServiceMax customers in using and resolving day to day product questions for the ServiceMax Field Service products.Using your excellent...

💼 Technical Customer Success Manager – Generative AI 🌍 Remote - London 💰 Up to $138,000 Compensation 🚀 About the Company Join a fast-growing global AI scale-up that’s redefining how enterprises create and manage AI-driven visual content. Backed by leading international investors, they’re pioneering ethical, enterprise-grade Generative AI, helping clients across media, marketing, and...

Role: Customer Success Manager Type: Permanent Salary: Up to £70,000 per annum, depending on experience Travel: Remote with travel every 2-3 weeks to Lanarkshire and surrounding areas iO Associates are delighted to be supporting a digital health company on their search for a Customer Success Manager. This is a fantastic opportunity for someone with a clinical background who has transitioned into...

Client Success Manager - Active Insight Remote (UK) - Ideal Location West Midlands c£32,000 + Bonus We are looking for a Client Success Manager who’s passionate about helping people and businesses thrive. At our core, we believe in unlocking more value, every day. Our CX platforms empower our partners with insights that drive action, but it’s our people who make the real difference. If you...

Graduate Sales Executive - Account Manager - Customer Success - Climate-Tech Are you a recent Grad with an excellent academic background looking to join a positive impact company? We're hiring for a Customer Success Associate at a fast-growing Climate Tech company driving positive environmental impact. This is a remote-first role with the option of working from either a London or Cambridge if...

At BCIS, data drives everything we do. We’re on a mission to bring cost and carbon confidence to the built environment, giving the industry the insight it needs to plan smarter, build sustainably, and deliver with confidence. We’re now looking for an experienced Customer Success Manager to champion our customers’ success. You’ll lead a growing team, define what great customer experience looks...

CRM Consultant / Business Analyst Salary: £45,000 – £50,000 (DOE) Location: Fully Remote (UK-based candidates only) Employment Type: Permanent | Full-time About the Company We’re recruiting on behalf of a dynamic consultancy that partners with clients across multiple industries to help them transform the way they use CRM and customer engagement technology. With continued growth and exciting new...

Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer’s Top 100 list of Britain’s Biggest Brands and is picked from shelves...

Is working within football your vocation? Opportunity here to be a trusted partner for professional clubs at all levels, working with a great product developed by top-flight football people to solve real problems. A fast growth tech start up that solves commercial problems for professional sports clubs is currently making its mark in the UK. After significant early success on the continent with...

You’re someone who gets satisfaction from customer satisfaction. You like figuring out what makes your accounts tick and helping them to get the most out of the technology they’re using. You pride yourself on your great customer service skills, and how these help you to achieve high renewal and retention rates. You’re thinking about making a career move. You still want to be hands-on and out...

Customer Success Manager – Financial Services | Remote (UK) 💷 Salary: £27,000 + benefits 🏠 Location: Fully remote, with nationwide client interaction 🤝 Type: Full-time, permanent The Opportunity Are you passionate about delivering exceptional client service and building long-term relationships? This is an exciting opportunity to join a leading UK provider of cash and payment infrastructure...

You will collaborate with internal teams to deliver value across all JoinedUp by Beeline products and services, ensuring clients' needs are met while identifying opportunities for growth and contract renewals. This role reports to the Global Head of Operations.

Our client are a leading network security vendor seeking a Senior Manager - Technical Support to manage and develop their International (EMEA and APAC) Support teams. Senior Manager, Technical Support (Remote) We’re seeking a Senior Manager, Technical Support to lead a global, high-performing team of Support Engineers, Team Leads, and Managers. In this role, you’ll ensure customers receive...

You will be responsible for ensuring that our services are trauma-informed, responsive and delivered to a consistently high standard supporting the complex and individual needs of those who have experienced profound loss.

You will manage a team of fifteen individuals who are a mixture of full and part time roles.

You will manage a growing delivery team, collaborate with multiple sub-contractors and partners, and work closely with the client to continue delivering an outstanding service that supports teaching and learning for their users.

Who are we? We hire those that seek to innovate across people, process and technology. Join our global workforce, visualise the future and strive for success. Our engineering campus and corporate offices in the UK and US are optimal environments for ideas and innovation to flourish. ALL.SPACE, has developed a smart terminal, capable of linking with all satellites, all networks, in all orbits,...

Job Description Thrive Group are delighted to be supporting our client in Warminster who are actively looking to recruit a Customer Success Specialist to join the team on a temp to permanent basis (for the right candidate). The role is predominately based in Warminster, with a requirement to also work in Chippenham. What you will be doing: To provide outstanding customer service on both...

You will be experienced in handling enquiries via email, telephone and live chat.

You will also need to demonstrate flexibility towards working hours to meet customer needs.

You should possess GCSEs or equivalent in Maths and English at grade C or above and ideally be educated to degree level.

Head of Customer/Client Experience Scotland, open to multiple locations Are you a dynamic, data-driven, and relationship-focused Client Experience expert, looking to shape and deliver a world-class customer journey that drives loyalty, satisfaction, and long-term value? My client, a fast-growing professional services firm in Scotland, has created a new role to support their clients by ensuring...

Job Description We are seeking a Head of customer experience to join our dynamic team in Reading so if you're ready to make a significant impact on our customers' experiences at Ciphr, we invite you to apply today! As Head of Customer Experience, you’ll lead improvements across the customer journey, ensuring every touchpoint reflects customer needs. You’ll drive service excellence, collaborate...