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- customer support manager
customer support manager jobs in Darwen
You will be a key contributor in building and operationalizing customer journeys, shaping persona development, and translating insights into activation strategies across digital and offline channels.
Job Title: Customer Service Support PQE: 1 years' experience in an administrative-type role Salary: Salary: £25,500 Location: Burnley, Lancashire (Head Office) Hours: 8:30am to 5pm - 40 hours Company Overview We are a family-owned Group of Companies with over 30 years' experience in property management – both in the UK and internationally. The company you will be joining is part of our Group...
You will take ownership of a set of routine but essential daily tasks that keep the sales office running smoothly. Once fully trained, these duties typically take 23 hours each morning . Key responsibilities include: Processing sales orders and related documentation Managing delivery paperwork, proof of deliver...
Were looking for a proactive and people-focused Customer Service Team Leader to help lead our customer support team and deliver outstanding service to our existing clients. This is a hands-on role where youll support the customer service team day to day, drive client retention, and help improve service quality, performance, and engagement across the team. What Youll Be Doing - Supporting,...
You will be working in a structured, performance-focused environment with strong support and clear processes.
You will complete a comprehensive 12-week training programme delivered by a senior team with over 30 years of combined experience. This will give you everything you need to succeed in the role, even if you have no previous sales background.
Project Manager - Blackburn, Lancashire - £50-55k We are recruiting for a Project Manager to join a leading software solutions provider in Blackburn. This senior role is ideal for someone with a passion for software and solution delivery, combined with strong project management expertise. Responsibilities Plan and deliver software projects on time and within budget. Manage stakeholder and...
The Admin Office Support individual will be responsible for providing technical and administrative support to both customers and internal teams, ensuring efficient resolution of issues, processing of data, and contributing to the overall improvement of operational delivery within the manufacturing environment. Key Responsibilities - Handle inbound queries from customers and service partners,...
Join Our Team Business Support Officer (Grounds Maintenance) About the Role We're looking for a Business Support Officer to join our Streetscene Greenspaces & Pest Control Service, supporting the effective delivery of our Grounds Maintenance operations. This is a key role providing comprehensive administrative and clerical support to ensure smooth service delivery. Working as part of a...
You will collaborate closely with POPX colleagues and POP leadership to provide functional expertise and insights, and to build scalable analytical capabilities that support BCG’s people and organization agenda.
You will also play a central role in developing intellectual property and knowledge assets, supporting commercialization, proposals, and go-to-market efforts for POPX offerings.
You will be part of the Operations team that is in charge of the overall orchestration of the delivery of core curriculum Learning Journeys and upskilling efforts.
You will work, in close contact with the “Global L&D Service Center” which is part of the team and handling the entire participant management.
You will be a critical team member in BCG’s Marketing function, collaborating across global Marketing, Marketing Technology, and Practice Areas, while supporting BCG accounts and client teams. Your days will be spent working with all levels of the BCG organization, including Managing Directors and Partners (and their account teams, support staff, and assistants), Marketing Directors, and peers.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line...
You will work together with case and proposal teams to provide knowledge assets, analysis and expert advisory. You’ll serve as a thought partner and content expert to case teams and sector leaders, helping structure and solve complex issues.
You will play a key role in connecting the learning agenda to business priorities—ensuring that learning initiatives deliver measurable value, align with enterprise goals, and help embed a culture of continuous growth and development.
You will work closely with the senior L&D team, HRBPS and business leaders to:
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line...
You will contribute to consistent, compliant, and employee-focused benefits solutions by working closely with the Global Benefits Centre of Expertise.
You will partner with colleagues across HR, Finance, Procurement, and external vendors to support renewals, analyze benefits data, and improve processes.
You will strengthen governance, coordinate ERM workstreams, deliver executive and board-level reporting, and engage stakeholders to foster a risk-aware culture across BCG. In this role you will have one direct report to support you as you set the governance for ERM. Key Responsibilities:
You will work closely with the Practice Area Leaders and their leadership teams when setting the strategic agenda and driving implementation. For additional tasks, you will collaborate with the Practice Area Coordinators, Sector / Topic Managers, HR and Marketing within the PA.
You will grow and deploy a team of experts to directly support client case work, content development and business build initiatives.
You will drive the Intellectual Property (IP)/content agenda for your topic, including the building of technical tools, with support from internal information technology colleagues.
You will lead cross-functional projects (primarily Workday Time-Off) aimed at enhancing service delivery, efficiency, and employee experience across BCG. Your work will span process optimization, system enhancement, and change management - all while collaborating with a global network of HR professionals.