customer support manager jobs in Bishopsgate, London

You will be a key contributor in building and operationalizing customer journeys, shaping persona development, and translating insights into activation strategies across digital and offline channels.

Key Result Areas: * Monitor and maintain the attendance planner. * Collate and process timesheets and expenses weekly. * Maintain people records such as training, new starters, leavers and any changes in staff are communicated to all relevant teams (e.g. Payroll, HR, BU Coordinator). * Communicate effectively and build/maintain relationships at all levels with internal and external customers. *...

Creative Support – Contract BriefContract role: 1-3 days a week – flexibility required. Working location: Working from the office (The Gherkin), retail store (Knightsbridge) or at home. Equipment: Have access to their own equipment to achieve the above.Scope of Work We are seeking contract-based creative support across the following disciplines:Graphic DesignUX & UI DesignVideographyPhotography...

Job Type: Fixed Term Build a brilliant future with Hiscox Portfolio Management Analyst 9months Maternity FTC London based - 1-2 days in the office per week We're looking for a Portfolio Management Analyst to join our Technology Services team to support, enable and track the successful delivery of change and BAU portfolios, working closely with the Delivery, Engineering and Product...

You will oversee the commercial performance of multiple projects, support strategic decision-making, and play a key role in developing both people and processes as the business continues to grow.

An exciting opportunity has arisen within a prestigious international Bank for an experienced Manager to lead the General Affairs department. This role involves overseeing teams responsible for maintaining the premises, communication systems, and general reception and secretarial duties, as well as managing tenancy contact relationships.Key responsibilities include: * Managing the General Affairs...

You will work with brokers nationwide, generating and progressing quality enquiries while being supported by a well aligned underwriting and field sales team.

You will be trusted to manage relationships properly and contribute directly to origination growth. Package & Benefits • Salary £35,000 to £40,000 per annum, depending on experience.

Business Development Manager, Legal Services, Probate, Trusts, City of LondonBusiness Development Manager required to work for a fast-growing business based in the City of London, near Aldgate.We need a confident individual who has good, solid Business Development skills ideally in legal services, probate, trusts, private client, or adjacent professional services. Read on for more details…The...

Data Programme Manager – Hybrid / London – £80K + BonusOverview:Are you passionate about data and financial transformation? Join a leading global financial institution as a Data Programme Manager, where you’ll play a key role in driving data initiatives that support investment banking and regulatory programmes. This is a fantastic opportunity to work on complex, data-focused projects, ensuring...

Role Responsibility: * To manage the day-to-day performance of a small team of Operatives ensuring the continuing achievement of SLA targets. * To provide support and mentoring for direct reports and where applicable the wider team, guiding and developing their careers. Conduct monthly 1-1s and quarterly PDRs, ensuring all actions, development and training needs are documented. * To ensure all...

You will play a key role in connecting the learning agenda to business priorities—ensuring that learning initiatives deliver measurable value, align with enterprise goals, and help embed a culture of continuous growth and development.

You will work closely with the senior L&D team, HRBPS and business leaders to:

VIP Manager / B2B Events Organisation / £36,000 base plus OTEA fast-growing B2B media and events business is seeking a highly organised and commercially aware VIP Manager to join its marketing and delivery function and play a critical role in the success of its hosted buyer programmes across an international portfolio of conferences and integrated marketing campaigns.In this fast-paced role,...

A prestigious international bank is seeking a dynamic individual to assist senior management in enhancing efficiency within its busy Operations area.Your duties will be varied to include: * Understanding internal Policies & Procedures, troubleshooting issues, analysing data and recommending updates to workflows to improve business-as-usual operations * Developing problem-solving skills related to...

You will work closely with Property Managers, surveyors, occupiers, and service partners, acting as the technical authority for engineering matters.

You will also contribute to the effective management of Health, Safety and Wellbeing for all building users.

You will work together with case and proposal teams to provide knowledge assets, analysis and expert advisory. You’ll serve as a thought partner and content expert to case teams and sector leaders, helping structure and solve complex issues.

Marketing Manager / B2B Events – Fintech / £45,000 Base Plus Bonus / London, HybridA fast-growing B2B events and marketing services business is looking to hire an experienced Event Marketing Manager to support the delivery of highly targeted, multi-channel campaigns across a growing portfolio of fintech and financial services events.This is an exciting opportunity to join a disruptive,...

You will contribute to consistent, compliant, and employee-focused benefits solutions by working closely with the Global Benefits Centre of Expertise.

You will partner with colleagues across HR, Finance, Procurement, and external vendors to support renewals, analyze benefits data, and improve processes.

Lead and manage a team of regional contract supports, setting objectives and ensuring alignment with contract billing requirements across three regions. * Provide direction, support and training to the contract support team, to optimise contract operations and achieve consistent results across regions. * Facilitate collaboration and communication across three regions to ensure alignment and...

You will be a critical team member in BCG’s Marketing function, collaborating across global Marketing, Marketing Technology, and Practice Areas, while supporting BCG accounts and client teams. Your days will be spent working with all levels of the BCG organization, including Managing Directors and Partners (and their account teams, support staff, and assistants), Marketing Directors, and peers.

You will grow and deploy a team of experts to directly support client case work, content development and business build initiatives.

You will drive the Intellectual Property (IP)/content agenda for your topic, including the building of technical tools, with support from internal information technology colleagues.