customer support executive jobs in Trowbridge

You will be the first point of contact to assist customers with their online subscription enquiries and account management.

You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails.

You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds.

You will ensure all imported products meet UK legal requirements whilst supporting issue resolution, managing technical administration, and taking part in internal audits.

You will have a strong understanding of retailer codes of practice, relevant food legislation, and customer management.

You will oversee team performance, training, and development, act as the first escalation point for complex queries, and support the wider business with reporting and data analysis. Alongside leadership responsibilities, you will also play a hands-on role in day-to-day customer service activities.

You will be responsible for: Delivering your part of our customer shopping trip by: I ensure the van and trays I use are clean and kept tidy/organised. Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it. Ensuring trays are washed as part of the tray wash process.

You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.

Overview At apetito | Wiltshire Farm Foods, we are on an ambitious journey. With bold growth targets ahead, building trust and telling our story well will be key to our success. As PR Executive, you will play an important role in delivering day‐to‐day PR activity across the business, helping to bring our stories to life and support our reputation across priority markets. This is a hands‐on role...

You will experience the significance of customer base marketing, learning how we retain our customers and keep them engaged through personalised, targeted activity.

You will also spend time with our production team, learning the importance of design, copywriting, content and print.

You will be a methodical and organised person with strong communication skills and genuine passion for working as a team. Job Role Responsibilities - Day-to-day operational tasks working alongside the Executive Assistant. - Assist with reports, data driven tasks and liaising with Account Managers.

You will be involved at various stages of the packaging development process from concept through to launch including ideation, concept development and performance trials. A bespoke programme of packaging specific training will be provided including in-house training, a formal external packaging course and supplier visits.

You will present to the executive team on your work.

Entry Level Sales Executive – Tech Sales Chippenham £25,000 starting base + uncapped commission (OTE £35k Year 1 / £100k+ Year 5) Promotions every 12 months | Full training provided | No experience required We’re hiring for one of the most successful tech companies in Europe – a market leader with a massive footprint across the UK. This is your chance to join a high-growth team in Chippenham,...

Competitive Salary + BenefitsA highly regarded, Legal 500 ranked law firm with offices across the South East is recruiting a Business Support Administrator to support its Wills & Inheritance / Private Client team. This is an excellent opportunity for an organised, calm and client-focused administrator to join a professional yet down-to-earth team that delivers clear, pragmatic legal advice to...

Bank Care and Support Assistant Shaftesbury Court, Manor Close, Trowbridge, Wiltshire BA14 9HN £13.17 per hour Hours as and when required Sanctuary Supported Living is delighted to be recruiting for Bank Care and Support Assistants at our CQC Registered Learning and Physical Disabilities Service at Shaftesbury Court in Trowbridge. At Sanctuary Supported Living, we specialise in delivering a...

About the Role: We’re seeking an experienced Business Development Executive to promote leading-edge printing and document management systems. You’ll help businesses transform how they print while building a rewarding revenue stream for yourself. Perks & Benefits: - Earn 75% on every sale, plus 50% profit share on all recurring service contracts. - Total flexibility—set your hours and work...

Account Executive / Gillingham Overview: Our client in the supply chain industry are currently seeking an Account Executive to join their team to grow relationships with existing customers and look at new clients to bring on board. This is an excellent opportunity to excel your sales career with progression available. Role & Responsibilities: - Liaising with clients on their needs and future...

Job Title: Customer Service Specialist Location: Studley (Office-Based) Salary: Competitive + Benefits Contract Type: Full-time, Permanent About the Role: We’re recruiting for a Customer Service Specialist to join a fast-paced logistics operation within a leading European provider of reusable packaging solutions. As part of a growing UK function, you will support key customer processes,...

You should be friendly, eager to learn, and flexible enough to work weekends and evenings. Competitive salary and diverse benefits package are offered, making it an excellent opportunity for entry-level candidates.

Overview apetito | Wiltshire Farm Foods is on an ambitious journey with bold growth targets. Building trust and telling our story will be key to our success. As PR Executive, you will deliver day-to-day PR activity across the business, helping to bring our stories to life and support our reputation across priority markets. This is a hands-on role that offers exposure, responsibility and...

A leading food supplier in the UK is seeking a proactive Graduate Marketing Executive to join its marketing teams. This role involves supporting marketing strategies in the healthcare and education sectors, managing key projects across brand awareness and customer acquisition. The successful candidate will possess a Bachelor's degree in Marketing or a related field, alongside strong...

You will be involved at various stages of the packaging development process from concept through to launch including ideation, concept development and performance trials. A bespoke programme of packaging specific training will be provided including in-house training, a formal external packaging course and supplier visits.