Customer Support Engineer jobs in West Lothian

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/Bucharest Key Responsibilities: - Deliver L2/L3 support for DERMS applications, integrations, and services. - Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. - Investigate and resolve incidents, service requests, and escalations...

You will be responsible for investigating and resolving customer queries, ensuring customers feel listened to, informed, and supported throughout their journey.

You will also be comfortable using technology, particularly Microsoft Office, including Excel, and confident building positive relationships both internally and externally.

Lead User Researcher – Digital Customer Experience | Livingston (Hybrid)Join a leading media and digital organisation shaping customer experience across millions of users in the UK & Ireland. As a Lead User Researcher, you’ll drive research excellence within the Digital CX team, influencing how people engage with digital journeys across web and mobile platforms.This role sits within the Customer...

A leading UK house builder is looking for a Customer Care Coordinator in Livingston. This role involves managing customer calls, coordinating maintenance requests, and liaising with Site and Sales Teams to address customer queries. Candidates should possess strong communication skills, have experience as an administrator, and knowledge of the construction sector is a plus. The position offers a...

You will manage a complex caseload with accuracy and care, directly supporting Recipients to use their funds effectively and safely, ensuring compliance with policy and build strong, empathetic relationships with Recipients, families, and stakeholders.

You will manage a complex and diverse caseload covering both Scotland and Northern Ireland.

Join a Global Leader in Financial Technology – Become a Customer Engineer at NCR Atleos! - Job Title: Customer Engineer - Location: Glasgow, Scotland - Field Work - Hours: 42.5 per week across 5days with weekend work on rota basis MAIN RESPONSIBILITIES: - Diagnose faults and perform repair or replacement of ATM modules on-site - Install, maintain, and repair equipment within an assigned...

A recruitment agency in the United Kingdom is looking for a skilled technician responsible for repairing and servicing in-house and customer equipment. The ideal candidate must have a strong mechanical engineering background, the ability to work unsupervised, and provide exceptional customer support. This role requires flexibility, as travel may be necessary to assist customers. Join a team...

A leading provider of print solutions is seeking a Print Production Engineer for a remote entry-level position. The responsibility includes responding to repair requests, performing diagnostics, conducting preventative maintenance, and installing equipment. Ideal candidates will have experience fixing production printers and strong technical skills. The company offers flexible working options and...

Fixed Wire Test Engineer - Livingston area Experience with Electrical Testing and Inspection? Expert at Fixed Wire Testing? Looking for a great career with a market-leading company? Come and be part of our success! Great benefits including uncapped bonus, company vehicle and more! At phs Compliance our business continues to grow, and to support this want experienced Electricians to join our...

Job Description Opportunity: Field Engineer Contract: Permanent Salary: £36,339 - £38,153 + Overtime available, door to door payments and optional call out Company: Northern Forklifts Hours Monday – Friday. 40 hours a week Location: Glasgow and surrounding areas. About Us: Briggs Equipment Group is a leading provider of material handling, powdered access, plant and specialist rental...

You will be expected to have good customer service skills with the ability to engage and interact with customers as and when required.

You will need to hold a qualification in Mechanical Engineering or a closely related discipline (minimum HNC level) and have experience working in low volume or bespoke manufacturing environments with a strong understanding of DFM/DFA principles, particularly relating to CNC machining, sheet metal fabrication, and optics handling.

You will play a key role in leading delivery of your workstream, ensuring activities are engineered to specification and delivered safely, profitably, and to customer satisfaction. This is a permanent staff position. Security requirement: Candidates must have security experience and be able to obtain Security Clearance once in post.

Job Description Fire and Security Engineer Location: Edinburgh based and covering Scotland! Salary: £37,000 - £45,000 per annum + Bonus + Company Van + Excellent Benefits! Contract Type: Full time, Permanent Protecting Scotland Since 1919 We've been safeguarding homes and businesses across Scotland for over a century. We're proud to be NSI, BAFE, and SAFE Contractor accredited, and we're now...

You will play a key role in ensuring compliance, safety, and system reliability across customer sites. Key Responsibilities - Carry out routine PPM in line with scheduled tasks and industry standards. - Respond effectively to reactive maintenance calls, breakdowns, and emergency situations.

Job Description Our client is one of the leading independent heating companies within the Edinburgh region, currently expanding their team. After multiple successful new starters over the last few years they are searching for an additional experienced Plumbing and Heating Engineer who is eager to take the next step in their career. This is an exciting opportunity to join a close-knit, supportive...

Job Description Our client is one of the leading independent heating companies within the Edinburgh region, currently expanding their team. After multiple successful new starters over the last few years they are searching for an additional experienced Plumbing and Heating Engineer who is eager to take the next step in their career. This is an exciting opportunity to join a close-knit, supportive...

Job Description Role:Customer Support Engineer - WAMSKey Skills/ Screening Questions Detailed JD - WAMS, Power Systems, EMS, DMS, SCADA, eterra - Bachelor's degree in Electrical Engineering, Computer Science, or related field. - Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. - Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar). -...

Role / Job Title: L3 Support Engineer Dot Net - Work Location: Livingston, United Kingdom - Role Type: Contracting - Mode of Working: Office-based Dot Net support L3 Engineer - Retail domain The Role Dot Net Support Engineer L3 Support Dot Net (C#, VB.Net); JavaScript; Advanced SQL; REST APIs; Code-level debugging; Performance tuning; Incident/Problem/Change Management; Scripting...

Role / Job Title:PSA Engineer Distribution_ADMSWork Location:Edinburgh / Remote (Hybrid) The RolePSA Engineer ADMSYour Responsibilities: - The PSA Engineer will be responsible for meeting business objectives by developing practical and innovative ways to identify and meet goals, coordinating with cross-functional teams and driving closure on customer issues raised on ADMS & AEMS products. -...