customer support assistant jobs in Smethwick

You will work across service areas providing front of house reception and back office support.

You will be part of a flexible and customer focused team, working to provide great homes and excellent services. Our successful Customer 1st Advisor will have: - A passion for customer service excellence

Overview From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967... we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in...

You will have the relevant qualifications or experience, be punctual, conscientious, keen and have a practical approach to work. If you are interested in Laboratory Coordinator / Customer Service Representative / CSR and have the required experience please click the apply now button.

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Job Description Customer Success Manager Location: Birmingham – Hybrid (1–2 days per week in the office) Salary: Up to £40,000 + commission Benefits: Private medical, enhanced pension, 25 days holiday + bank holidays, electric car scheme, cycle to work Our client, a growing SaaS organisation within the fintech space, is hiring a Customer Success Manager to support and expand its rapidly...

You will be based in the B37 area of Birmingham in a large luxury contact centre. The role is a permanent position and the salary for the role is £36,500. YOU MUST HAVE ATLEAST 5 YEARS OF TEAM MANAGEMENT EXPERIENCE TO APPLY FOR THE ROLE To lead and support a team of customer service advisors, ensuring high levels of customer satisfaction, performance, and service quality.

You will be the first response unit for all new and existing businesses who require assistance with a varied range of requests from onboarding, training, and Insurer support. Ensuring that the different broker businesses have their queries and requests for help answered quickly and professionally, with a full focus on customer service and satisfaction.

Technical Advisor – Fire Doors Location: Hybrid – National Role with travel to sites We are pleased to be working with a leading specialist contractor in passive fire protection, delivering high-quality fire stopping, fire doors, and compartmentation works across a wide range of sectors including residential, healthcare, education, and commercial projects. We are looking to speak to experienced...

Job Description Job Title: Relationship Support OfficerLocation: Birmingham (Fully Office-Based)Salary: Up to £35,000 per annumJob Type: Full-Time, PermanentStart Date: ASAP About the Role We are currently seeking a Relationship Support Officer to join our Branch Banking team in Birmingham. This is a fully office-based role offering a competitive salary of up to £35,000, ideal for a...

You will handle queries via phone and email, offering practical solutions and guidance on a wide range of plumbing products. This is an advisory role, so you'll focus on troubleshooting, product compatibility, and helping customers resolve technical issues quickly and effectively.

You will assist them in participating in the local community and develop warm, trusting relationships to help them thrive. Flexibility is key, as you will work shifts over the weekend, including waking nights. Collaborating with colleagues, families, and professionals to ensure a coordinated and consistent service is an essential part of this role.

Position Overview We are seeking a motivated and customer-focused Technical Service and Product Demonstrator (Remote – West Midlands Region) to join our team. The On-Site Technician & Product Demonstrator is responsible for providing hands-on technical support, equipment setup, troubleshooting, and live demonstrations of company products at customer locations. This role ensures customers receive...

End Date Tuesday 23 December 2025 Salary Range £25,000 - £25,000 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job Description Summary A full-time branch-based opportunity working 35 hours per week. Job Description JOB TITLE: Customer Support LOCATION(S): Sutton Coldfield &...

Role - Customer Support Engineer – DERMSWork Model - Fully RemoteContract Type – 6 months contract Inside IR35 (Likely to be extended every 6 months)Day Rate – Competitive market rateKey Skills / Screening * Prior experience supporting DERMS or other OT/IT grid management platforms * Knowledge of GridOS ecosystem and DERMS integration * Exposure to cybersecurity standards (NERC CIP, ISO 27001,...

Paid Internships in China at Fortune 500 Companies - Full Support & Stipend Included What You’ll Do: Join Go Abroad China’s internship program in China and gain real-world experience at leading Fortune 500 companies, innovative startups, and multinational corporations in China. You’ll work on meaningful projects in fields like Business, Engineering, IT, Marketing, Finance, and Hospitality while...

Job Description Make a Difference Every Day We are looking for compassionate and skilled Support Worker to help our residents lead fulfilling lives and achieve their personal goals. Apna House is part of a group of homes that benefits from the support of a comprehensive multi disciplinary team. This arrangement provides support and supervision in the delivery of care allowing for a clinical...

Job Description If you enjoy getting hands-on with electronics, solving real technical problems, and supporting products that genuinely matter, this is a role where your expertise won’t sit on the sidelines. As a Technical Support Engineer (Electronics), you’ll play a key part in keeping complex electronic systems performing in demanding environments - from initial build through to fault...

You will work closely with them during the transition and receive ongoing support to ensure you succeed in your new role. Your responsibilities will include managing the day-to-day operations of the technical support team, ensuring high service standards, and acting as an escalation point for complex technical queries.

Role - Customer Support Engineer – WAMSWork Model - Fully RemoteContract Type – 6 months contract Inside IR35 (Likely to be extended every 6 months)Day Rate – Competitive market rateKey Skills / Screening KeywordsWAMS, Power Systems, EMS, DMS, SCADA, eterraJob Description * Bachelor’s degree in Electrical Engineering, Computer Science, or related field * Strong knowledge of Power Systems,...