customer support assistant jobs in Penarth

About Us A primary school in Penarth is looking for a Learning Support Assistant for their ALN unit. The school is a warm, inclusive and forward-thinking primary school. They are committed to providing an inspiring and nurturing learning environment where every child is supported to achieve their full potential. They are now seeking a dedicated and compassionate individual to join their...

A UK-based healthcare recruitment agency is seeking a professional to assist in podiatry therapies. Responsibilities include supporting therapy programs, operating podiatry equipment, and assisting patients. The ideal candidate should possess a minimum GCE N/O level and good communication skills, with a preference for those having relevant experience or a Certificate in Rehabilitation Therapy....

Job overview NHS Wales Shared Services Partnership has an exciting opportunity in our Accounts Payable Department. We are looking for an enthusiastic, organised and efficient Senior Customer Support Assistant to join the Accounts Payable Team based at Companies House in Cardiff. The role of the Senior Customer Support Assistant is to be the first point of contact for Accounts payable and...

You will manage daily queries, provide exceptional service recovery, and ensure every interaction reflects our brand values of care, wellness, and excellence. This role goes beyond standard customer service — you will act as a brand ambassador, guiding members through our service offerings, resolving feedback promptly, and creating meaningful experiences that foster loyalty and retention.

Johwa Hair & Living is Hiring a Customer Service Officer! Key Responsibilities: Manage appointment scheduling, including confirmations, rescheduling, and reminders, to ensure smooth day‐to‐day operations. Engage proactively with clients to recommend, promote, and sell appropriate scalp, hair, and lifestyle products. Identify cross‐sell opportunities during customer interaction. Operate the...

A leading building society is seeking a part-time Customer Representative in Penarth to support its customers across various channels including face-to-face, online, and phone interactions. This position offers training to ensure success and requires a commitment to customer service and team collaboration. Ideal candidates will be empathetic, adaptable, and comfortable with digital tools. The...

Specific Responsibilities Oversee the day-to-day management of all aspects of customer service. Support sales and operation team to execute daily activities and meet objectives associated with all tasks assigned. Promote excellent customer service and ensure consistent customer satisfaction. Manage/Resolve service complaints and provide solutions in a professional manner. Perform billing...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Customer Development Executive – McCurrach on behalf of Carlsberg Britvic Location –Newport & Surrounding areas (Ideal postcode NP10) Permanent ,Full time – 40 hours per week Salary £29,750 basic + 20% Bonus Ready to power up your Sales career? Passionate about the most iconic and popular beers and soft drinks? Carlsberg Britvic is the largest multi-beverage supplier in the UK and is home to...

You will handle customer inquiries, perform pre-audit checks, and provide guidance on health and safety requirements. This role offers a hybrid work model, requiring three days a week in the office and benefits including generous annual leave and a healthcare plan.

A growing fintech company in Cardiff is seeking a Vulnerability Officer to provide essential support for vulnerable customers. This hybrid role involves conducting assessments, managing cases, and ensuring customers receive proper care. Ideal candidates will have experience in handling vulnerable clients, a strong empathetic approach, and a capacity to work under pressure. A competitive salary...

You will have an initial Zoom call with Nazima to find out more about you and to tell you more about us. Stage 2: Technical Task & Values based interview (90 mins): This stage will be held in our office, and you’ll meet with the wider team - We’ll run through a live role play exercise where you’re the agent and we’re the member.

What that means day to day What you’ll need to be successful What you’ll get in return About Alcumus Who we are: By this point, you’ll likely have decided if the role sounds up your street, but what about Alcumus as an employer? Time to introduce ourselves… We believe that everyone should be able to go home safely from work every night, so we’ve made it our mission to build risk management...

Overview Alcumus is hiring a full-time Customer Service Support Officer (internally titled Technical Support Officer) to join its Audit Services team in Cardiff. This hybrid role blends customer service and compliance support, offering a chance to contribute to safer workplaces through Alcumus' SafeContractor accreditation platform. Key Details Location : Cardiff, Wales (Hybrid: 3 days/week...

A software company based in Cardiff is seeking a customer service representative to guide customers through their software. This role requires effective communication skills, IT literacy, and problem-solving abilities. The position offers a hybrid working model with full training provided. Employees enjoy benefits like additional leave, a pension plan, and regular team events, emphasizing a...

A fast-growing fintech company in Cardiff seeks a Team Lead for their Customer Support team. The role involves leading a team of 10 agents to drive performance and ensure exceptional customer outcomes. Candidates should have contact center experience, a passion for team development, and a history of success in coaching. The position offers a competitive salary between £32,000 and £38,000, plus...

You will work across our SafeContractor product which provides UKAS accredited, contractor accreditation services to the contractor market.

You will need to be confident in handling customer enquiries via telephone and email and will need to demonstrate a good standard of written English also.

At Nationwide, a Customer Representative role is having the ability to best support our customers with our great services, across all ourchannels.From transactions on the till,allocatedtime handling inbound calls from customers, to supporting product applications through digital sales. Providing first class service in person, via phone and online - butdon'tworry you will be trained up on...

A fast-growing fintech company in Cardiff is seeking a Team Lead for their Customer Support team. In this role, you will lead a team of 10 agents, driving performance and ensuring exceptional customer outcomes. The ideal candidate will have prior contact center experience and a strong passion for team development. The position offers a competitive salary between £32,000 and £38,000, as well as...