customer support assistant jobs in Cardiff

Job overview NHS Wales Shared Services Partnership has an exciting opportunity in our Accounts Payable Department. We are looking for an enthusiastic, organised and efficient Senior Customer Support Assistant to join the Accounts Payable Team based at Companies House in Cardiff. The role of the Senior Customer Support Assistant is to be the first point of contact for Accounts payable and...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

Job Title: Customer Service Executive - Part Time Salary: £12,500 per annum and up to 20% bonus and benefits (pro-rata based on part time hours) Location: Cardiff, hybrid working after you pass probation. Training: The first 2 weeks you will be required onsite 10am - 2pm, Monday to Friday for training. This can either be paid as overtime or accrue time off in lieu. Shift Patterns Available:...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

You will support our vision that great healthcare is always a collective first. In return, we recognize and value our global employees.

You will have our full support, training and opportunities for professional development, along with competitive package. Why diversity matters to us

Job Description Kickstart Your New Career with Evri – Join One of the UK’s Biggest Courier Networks Looking for a fresh start or a more flexible way to earn? Evri is one of the UK’s leading parcel delivery companies, and we’re looking for local drivers to deliver in their own communities. Pick up parcels from your local Evri site Deliver in your local area for 4-6 hours a day Finish when the...

You must be 18 years of age or over to work in one of our betting shops. - Passion for delivering great customer service - Do you enjoy building strong relationships and can you communicate effectively? - Self-motivated and proactive. - Are you happy to work alone or as part of team?

You will handle customer inquiries, perform pre-audit checks, and provide guidance on health and safety requirements. This role offers a hybrid work model, requiring three days a week in the office and benefits including generous annual leave and a healthcare plan.

A growing fintech company in Cardiff is seeking a Vulnerability Officer to provide essential support for vulnerable customers. This hybrid role involves conducting assessments, managing cases, and ensuring customers receive proper care. Ideal candidates will have experience in handling vulnerable clients, a strong empathetic approach, and a capacity to work under pressure. A competitive salary...

You will have an initial Zoom call with Nazima to find out more about you and to tell you more about us. Stage 2: Technical Task & Values based interview (90 mins): This stage will be held in our office, and you’ll meet with the wider team - We’ll run through a live role play exercise where you’re the agent and we’re the member.

Overview Alcumus is hiring a full-time Customer Service Support Officer (internally titled Technical Support Officer) to join its Audit Services team in Cardiff. This hybrid role blends customer service and compliance support, offering a chance to contribute to safer workplaces through Alcumus' SafeContractor accreditation platform. Key Details Location : Cardiff, Wales (Hybrid: 3 days/week...

Regional Support Manager £45,000 - £45,000 DOE, plus extra car allowance of £3,960 per annum This role is Predominantly covering Gloucester/Swindon/Wiltshire Join Voyage Care and Feel Valued, we reward your dedication with: • Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned. • Funded Blue Light Card – hundreds of discounts at high street retailers...

A software company based in Cardiff is seeking a customer service representative to guide customers through their software. This role requires effective communication skills, IT literacy, and problem-solving abilities. The position offers a hybrid working model with full training provided. Employees enjoy benefits like additional leave, a pension plan, and regular team events, emphasizing a...

What that means day to day What you’ll need to be successful What you’ll get in return About Alcumus Who we are: By this point, you’ll likely have decided if the role sounds up your street, but what about Alcumus as an employer? Time to introduce ourselves… We believe that everyone should be able to go home safely from work every night, so we’ve made it our mission to build risk management...

You will assist with vacation plans, provide recommendations, coordinate updates, and offer guidance so every traveler has a seamless experience from start to finish. At Destiny&Co, we believe that thoughtful service can transform a trip into a lasting memory. Key Responsibilities

Our supportive and values-driven national public sector client are seeking a Business Support Coordinator to play a key role in coordinating projects, supporting events and ensuring the smooth delivery of initiatives. Key Responsibilities - Provide efficient and effective project support across a range of improvement and development projects, groups, and partnerships. - Coordinate internal and...

A fast-growing fintech company in Cardiff seeks a Team Lead for their Customer Support team. The role involves leading a team of 10 agents to drive performance and ensure exceptional customer outcomes. Candidates should have contact center experience, a passion for team development, and a history of success in coaching. The position offers a competitive salary between £32,000 and £38,000, plus...

You will work across our SafeContractor product which provides UKAS accredited, contractor accreditation services to the contractor market.

You will need to be confident in handling customer enquiries via telephone and email and will need to demonstrate a good standard of written English also.

You will work closely with travelers to understand their preferences and offer options that fit their needs. At Destiny&Co, we value personalized service and take pride in helping travelers create meaningful memories through carefully organized vacations. Key Responsibilities

A fast-growing fintech company in Cardiff is seeking a Team Lead for their Customer Support team. In this role, you will lead a team of 10 agents, driving performance and ensuring exceptional customer outcomes. The ideal candidate will have prior contact center experience and a strong passion for team development. The position offers a competitive salary between £32,000 and £38,000, as well as...