customer support assistant jobs in Cardiff

Job overview NHS Wales Shared Services Partnership has an exciting opportunity in our Accounts Payable Department. We are looking for an enthusiastic, organised and efficient Senior Customer Support Assistant to join the Accounts Payable Team based at Companies House in Cardiff. The role of the Senior Customer Support Assistant is to be the first point of contact for Accounts payable and...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

Cardiff We're Capital on Tap Capital on Tap was founded with the mission to help small business owners and make their lives easier. Today, we provide an all‐in‐one business credit card & spend management platform that helps business owners save time and money. Capital on Tap proudly serves over 200,000 businesses across the world and our goal is to help 1 million small businesses by 2030. Why...

You will handle customer inquiries, perform pre-audit checks, and provide guidance on health and safety requirements. This role offers a hybrid work model, requiring three days a week in the office and benefits including generous annual leave and a healthcare plan.

You will need to be confident in handling customer enquiries via telephone and email and must demonstrate a good standard of written English. Our Customer Service Support Officers (Technical Support Officers) work as part of a close‐knit team so it is important to be a team player, working well within a team setting and able to work towards a common objective with your peers.

You will have an initial Zoom call with Nazima to find out more about you and to tell you more about us. Stage 2: Technical Task & Values based interview (90 mins): This stage will be held in our office, and you’ll meet with the wider team - We’ll run through a live role play exercise where you’re the agent and we’re the member.

A leading consumer finance provider in the UK seeks a Customer Account Manager to support customers through the loan process. This role emphasizes strong communication and rapport-building skills, with training provided for success. Salary is up to £30,000 depending on experience, along with a competitive benefits package, including a bonus scheme, private healthcare, and extensive holiday...

A fintech company in Cardiff is seeking a customer service representative to assist small business owners through phone, email, and live chat. Ideal candidates will have over 2 years of customer service experience, excellent communication skills, and a solutions-focused mindset. This hybrid role offers a salary starting at £26,500, private healthcare, and a supportive work environment with great...

You will work across our SafeContractor product which provides UKAS accredited, contractor accreditation services to the contractor market.

You will need to be confident in handling customer enquiries via telephone and email and will need to demonstrate a good standard of written English also.

You will need to be confident in handling customer enquiries via telephone and email and must demonstrate a good standard of written English. Our Customer Service Support Officers (Technical Support Officers) work as part of a close‐knit team so it is important to be a team player, working well within a team setting and able to work towards a common objective with your peers.

About Capital on Tap Capital on Tap was founded with the mission to help small business owners and make their lives easier. Today we provide an all‐in‐one business credit card & spend management platform that helps business owners save time and money. Capital on Tap proudly serves over 200,000 businesses worldwide and our goal is to help 1 million small businesses by 2030. Why Join Us? We...

You will work across our SafeContractor product which provides UKAS accredited, contractor accreditation services to the contractor market.

You will need to be confident in handling customer enquiries via telephone and email and will need to demonstrate a good standard of written English also.

A growing fintech company in Cardiff is seeking a Vulnerability Officer to provide essential support for vulnerable customers. This hybrid role involves conducting assessments, managing cases, and ensuring customers receive proper care. Ideal candidates will have experience in handling vulnerable clients, a strong empathetic approach, and a capacity to work under pressure. A competitive salary...

Overview We're Capital on Tap Capital on Tap was founded with the mission to help small business owners and make their lives easier. Today, we provide an all-in-one business credit card & spend management platform that helps business owners save time and money. Capital on Tap proudly serves over 200,000 businesses across the world and our goal is to help 1 million small businesses by 2030. Why...

Team Lead – Customer Support Midnights As a Team Lead, your primary role is to drive performance, growth, and engagement within your team while fostering a supportive and accountable culture. Your success is reflected in your team's results, satisfaction, and overall well‐being. You'll use your leadership skills to cultivate a high‐performing, ambitious team and ensure industry‐leading customer...

A fast-growing fintech company in Cardiff is seeking a Team Lead for their Customer Support team. In this role, you will lead a team of 10 agents, driving performance and ensuring exceptional customer outcomes. The ideal candidate will have prior contact center experience and a strong passion for team development. The position offers a competitive salary between £32,000 and £38,000, as well as...

We're Capital on Tap Capital on Tap was founded with the mission to help small business owners and make their lives easier. Today, we provide an all-in-one business credit card & spend management platform that helps business owners save time and money. Capital on Tap proudly serves over 200,000 businesses across the world and our goal is to help 1 million small businesses by 2030. Why Join...

A fast-growing fintech company in Cardiff seeks a Team Lead for their Customer Support team. The role involves leading a team of 10 agents to drive performance and ensure exceptional customer outcomes. Candidates should have contact center experience, a passion for team development, and a history of success in coaching. The position offers a competitive salary between £32,000 and £38,000, plus...

You will be responsible for driving performance and ensuring exceptional service during non-traditional hours. The position offers a competitive salary and benefits, as well as a supportive company culture dedicated to diversity and inclusion.