customer support analyst jobs in Gloucestershire

CRM Consultant / Business Analyst Salary: £45,000 – £50,000 (DOE) Location: Fully Remote (UK-based candidates only) Employment Type: Permanent | Full-time About the Company We’re recruiting on behalf of a dynamic consultancy that partners with clients across multiple industries to help them transform the way they use CRM and customer engagement technology. With continued growth and exciting new...

You will have commercial experience of supporting Dynamics 365 solutions in either Customer Engagement or Finance and Operations.

You will need the ability to manage multiple support requests simultaneously and work well under pressure in a fast-paced hybrid environment. Please note: this role is a hybrid based role with 2/3 days/week onsite.

You will work closely with colleagues in Product, Experience Design, and Engineering to ensure that the intended user experience is accurately represented and continuously improved. Key Responsibilities: - Independently understand and map the end-to-end customer journey. - Integrate insights from disparate data, processes, and systems relevant to the customer journey.

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...

You will lead on troubleshooting hardware, software, and network issues, maintaining IT systems, and ensuring all users receive timely and effective assistance. You’ll work closely with the Head of IT to make sure we are getting the most out of our internal and telephony systems.

You will join a busy implementation team and help support users, across various locations in Europe, with post go live needs. Those that have supported Dynamics AX / Dynamics 365 FO solutions at 2nd or 3rd line level would be ideal for this role.

You will preferably have experience in a manufacturing environment

You will have strong communication skills both written and verbal

We're recruiting for an experienced Customer Support Manager to join a busy and customer-focused team within the air conditioning and refrigeration industry . This is an excellent opportunity for a confident and organised professional who enjoys leading teams, improving processes, and delivering an exceptional customer experience. You'll play a key role in managing daily operations, supporting...

You will play a key role in triaging and managing support requests, resolving application and database issues, and working with stakeholders across the business to ensure smooth delivery of technical support.

Quality & Support Analyst Is considered a tenured agent that supports and coaches team members while enforcing policies and driving quality performance, while balancing the need for efficiency. They will be the main liaison between training, quality, and operations Responsibilities to include but not be limited the following - Partner with Client internal teams to ensure that decisions made...

Role Summary: ServiceMax product experience is a plus, but not mandatory Deliver world class maintenance and support services to ServiceMax customers. With your excellent technical and troubleshooting skills with mission critical SaaS applications, assist ServiceMax customers in using and resolving day to day product questions for the ServiceMax Field Service products.Using your excellent...

Technical Support Engineer (Customer Service) Location: 2 days per week in our Bristol office Reports to: Head of Customer Services Contract: Full-time Permanent About Pure At Pure, we’re driven by a vision of a cleaner, healthier future. Imagine a world less reliant on cars, with cleaner air and less congestion - we’re working to make that a reality. Our mission is to reduce society’s...

Data Analyst Course Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as 142 per month. The Programme Complete this 10-week online...

You will lead on troubleshooting hardware, software, and network issues, maintaining IT systems, and ensuring all users receive timely and effective assistance. You’ll work closely with the Head of IT to make sure we are getting the most out of our internal and telephony systems.

You will join a busy implementation team and help support users, across various locations in Europe, with post go live needs. Those that have supported Dynamics AX / Dynamics 365 FO solutions at 2nd or 3rd line level would be ideal for this role.

You will preferably have experience in a manufacturing environment

You will have strong communication skills both written and verbal

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...

Quality & Support Analyst Is considered a tenured agent that supports and coaches team members while enforcing policies and driving quality performance, while balancing the need for efficiency. They will be the main liaison between training, quality, and operations Responsibilities to include but not be limited the following - Partner with Client internal teams to ensure that decisions made...

CRM Consultant / Business Analyst Salary: £45,000 – £50,000 (DOE) Location: Fully Remote (UK-based candidates only) Employment Type: Permanent | Full-time About the Company We’re recruiting on behalf of a dynamic consultancy that partners with clients across multiple industries to help them transform the way they use CRM and customer engagement technology. With continued growth and exciting new...

Role Summary: ServiceMax product experience is a plus, but not mandatory Deliver world class maintenance and support services to ServiceMax customers. With your excellent technical and troubleshooting skills with mission critical SaaS applications, assist ServiceMax customers in using and resolving day to day product questions for the ServiceMax Field Service products.Using your excellent...

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...