customer support analyst jobs in Folkestone

You will bring an understanding of the drivers of best-in-class street pricing and commercial success in a Personal Lines insurance business and implement innovative and new approaches to generate value.

You will be working closely with the Pricing Managers to develop and implement complex solutions to help continuously improve our pricing capabilities.

You will also be able to demonstrate the following skills and experiences; • Proficiency in data analysis tools (e.g., Excel, SQL, Tableau, Power BI; Python or R is a plus). • Experience working with multiple data sources (VoC, complaints, transactions, journey analytics, etc.).

You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam.

You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam.

Are you a customer service superstar with a flair for sales? We're seeking dynamic individuals to join our client's fast-paced customer service team. If you thrive on building relationships, hitting targets, and delivering exceptional experiences, this could be your next big adventure. What you'll do: Provide world-class customer service through inbound callsAchieve sales targets while...

Overview From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967... we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in...

You will be based in modern offices in Folkestone with free parking on site, along with the added benefit of having the option to work from home 1 day a week.

Job Title Customer Delivery Driver Location Folkestone Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 24 Pay Rate £12.60 Category Retail Hourly Colleagues, Sales Staff Closing Date 21 October 2025 About the Role Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you're...

Job Description As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together as a team. Key Responsibilities: -...

We are working with a well-established supply chain specialist to recruit a Permanent Customs Clerk to work a 12-hour NIGHT shift, with a 4 on/off working pattern, 6PM to 6AM. In this role, you will be reporting to the Assistant Customs Freight Manager and will be managing the movement of clearance of good in and out of the UK. This a great opportunity for a candidate with 1 to 2 years of...

Ready to kickstart or grow your career in customer service? Look no further! At Affinity Water, we’re on the lookout for enthusiastic, friendly, and customer-focused individuals to join our vibrant call centre team in Hatfield . Whether you’re an experienced customer service superstar or new to the game, if you love helping people and want to work for a company that values your growth, we want...

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential.

A reputable software company based in the UK is seeking a German-speaking Service Analyst for a Fixed-Term Contract. Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match. This role focuses on supporting suppliers and performing compliance checks to meet international standards. Candidates should be fluent in both German and English and...

Environmental Health Officer/Food Inspector Ref: HM7085 Salary: £> £42,895.00 Contract Type: ContractLocation: Folkestone A new instruction for an Environmental Heealth Officer/Food Inspector with an established public sector client. Qualifications: Essential Higher Certificate in Food Control (or equivalent) Desirable: BSc (Hons) Environmental Health or Higher Certificate in Food Control...

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A reputable software company in the UK is seeking a German-speaking Service Analyst for a Fixed-Term Contract. Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. The role focuses on supporting suppliers and performing compliance checks to meet international standards. Ideal candidates are fluent in German and English, with a...

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Job DescriptionSpeech Analyst (Call Miner)Salary £30,000 - 34,000, dependent on experiencePermanentLondon HybridOur Speech Analysts, play an important role in providing exceptional experiences every day to our valued customers.Why are our customers calling us? Are we dealing with customer calls effectively? How we can improve our processes and product offerings in the future? These are all...

You will be required to attend our Folkestone office at least once a fortnight.

Job Description Senior Pricing Analyst £40,000 - £45,000 dependent on experience Permanent Folkestone/London Hybrid As a Senior Pricing Analyst, you will be managing Sagas street pricing to support the delivery of the insurance strategy, customer outcomes and contribution to the achievement of the overall P&L for Saga Services (SSL). We are looking for an experienced pricing expert who has...

Speech Analyst (Call Miner)Salary £30,000 - 34,000, dependent on experiencePermanentLondon HybridOur Speech Analysts, play an important role in providing exceptional experiences every day to our valued customers.Why are our customers calling us? Are we dealing with customer calls effectively? xrlawcv How we can improve our processes and product offerings in the future? These are all questions...