customer support analyst jobs in Bishopsgate, London

You will sit close to the desk and act as the go-to owner for stability, incident response, and release safety. Key Responsibilities: - End-to-end production reliability for equities trading systems (OMS/EMS, FIX gateways, algo/eTrading, market data, post-trade). - Reduced MTTD/MTTR via automation, clear SLAs, and robust RCAs/post-mortems.

You will be a key contributor in building and operationalizing customer journeys, shaping persona development, and translating insights into activation strategies across digital and offline channels.

Are you passionate about technology and looking for an exciting IT Helpdesk Analyst role where you can grow and develop your skills? If so, you’ll want to join this creative and dynamic team!As a macOS IT Helpdesk Analyst, you will play a crucial role in providing 1st and 2nd line technical support to a vibrant team of nearly 200 employees.This hands-on macOS IT support position will involve...

Service Analyst – ITSM – 6 months Contract – Hybrid Working – Inside IR35This role will be an average of 2-3 days per week on-site, in London.Service Analyst required to work alongside the Infrastructure Team Leaders and support day-to-day activities for this Global Legal Company.Service Analyst experience to include:Experience in coordination across Change, Incident and Problem management –...

Service Desk Analyst, IT Support Analyst required to work for a Professional Services Firm based in the City of London. The set up is 50% in the office (2 days one week, 3 days the next). There is also on-call with this role which is 1 weekend in 7…but you are heavily rewarded for the little work involved. Trust us, it is a great deal.You MUST have Professional Services experience, along with...

A small prestigious international bank is seeking a dynamic new addition to its Corporate Banking area to support Relationship Managers. Your duties will include: * Conducting credit analysis for new corporate finance proposals and existing loans, considering macro-economic, industry, and regulatory aspects * Monitoring the credit of individual deals and the portfolio * Researching and generating...

Key Result Areas: * Monitor and maintain the attendance planner. * Collate and process timesheets and expenses weekly. * Maintain people records such as training, new starters, leavers and any changes in staff are communicated to all relevant teams (e.g. Payroll, HR, BU Coordinator). * Communicate effectively and build/maintain relationships at all levels with internal and external customers. *...

Senior Maintenance Surveyor London, Liverpool Street hybrid working 2 days office based per week Permanent, full (37.5 hpw) Salary circa £60,000 to £65,000 pa, based on skills and experience, with brilliant benefits! Home, a place where you belong Ever feel like you're the one people come to when things need sorting properly? You like doing things right the first time, with pride in the work...

Location: UK, Nationwide Start Today. Work from Home. Part Time / Weekend. Are you in between jobs and looking for extra income, or just want to earn some extra spending money to treat yourself or a loved one? Cashback.co.uk offers members the chance to earn up to £150 from the comfort of their own home. All you need to get started is a smartphone, tablet, or laptop! What we offer: - Earn Up to...

VIP Manager / B2B Events Organisation / £36,000 base plus OTEA fast-growing B2B media and events business is seeking a highly organised and commercially aware VIP Manager to join its marketing and delivery function and play a critical role in the success of its hosted buyer programmes across an international portfolio of conferences and integrated marketing campaigns.In this fast-paced role,...

Electrical Shift Engineer * Continental Shift Pattern * High Average Earning Potential (£65,000 – £70,000) * Ultra-modern building near Liverpool Street Station * Exposure to the latest technology * Fantastic career pathThe Electrical Shift Engineer – Continental Shift HoursA rewarding shift pattern that gives you 2 weekends off a month, Continental Rotating 12-hour Shift Days and Nights. 07:00 –...

Product & Operations Associate | Start-up | Cybersecurity & AI | London | HybridAbout the CompanyHyre AI is partnering with a fast-growing, well-funded cybersecurity company on a mission to solve one of the biggest challenges on the modern internet: proving who’s human in a world dominated by bots, scripts, and AI impersonators. Their technology protects some of the most trusted names in...

You will work closely with infrastructure, security, and cloud teams to enhance network resilience, increase connectivity, and ensure DR services are fully operational and recoverable through Azure.

You will collaborate with HR squad members to ensure user stories and artifacts meet the needs of the Product Owner, and key stakeholders.

You will use your deep knowledge of staffing applications and business process to support the Product Owner with backlog prioritization.

Post-Sales AdministratorLondon | £28,000 - £30,000 | PermanentHours: Full-time, office-based (5 days per week)Monday – Thursday: 2 days 11:00 am – 19:00, 2 days 10:00 – 18:00Friday – 10:00 – 16:00 We are looking for a highly organised and detail-oriented Post Sales Administrator to support a busy team in the heart of the City. This is a varied role where you’ll take ownership of the post-sales...

A prestigious international bank is seeking a dynamic individual to assist senior management in enhancing efficiency within its busy Operations area.Your duties will be varied to include: * Understanding internal Policies & Procedures, troubleshooting issues, analysing data and recommending updates to workflows to improve business-as-usual operations * Developing problem-solving skills related to...

Founder’s Associate | Start-up | Cybersecurity & AI | London | HybridAbout the CompanyHyre AI is partnering with a fast-growing, well-funded cybersecurity company on a mission to solve one of the biggest challenges on the modern internet: proving who’s human in a world dominated by bots, scripts, and AI impersonators. Their technology protects some of the most trusted names in financial services...

You will work together with case and proposal teams to provide knowledge assets, analysis and expert advisory. You’ll serve as a thought partner and content expert to case teams and sector leaders, helping structure and solve complex issues.

You will be a critical team member in BCG’s Marketing function, collaborating across global Marketing, Marketing Technology, and Practice Areas, while supporting BCG accounts and client teams. Your days will be spent working with all levels of the BCG organization, including Managing Directors and Partners (and their account teams, support staff, and assistants), Marketing Directors, and peers.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line...