customer support analyst jobs in Berkshire

SENIOR CUSTOMER ANALYST SALARY UP TO £70,000 LONDON We’re looking for a Senior Customer Analyst to work with a global business within the food ordering marketplace to focus on understanding, optimising, growing and extracting value out of their customer base. THE ROLE AND RESPONSIBILITIES: You’ll work on maximising the current value of the customer base particularly around loyalty,...

CRM Consultant / Business Analyst Salary: £45,000 – £50,000 (DOE) Location: Fully Remote (UK-based candidates only) Employment Type: Permanent | Full-time About the Company We’re recruiting on behalf of a dynamic consultancy that partners with clients across multiple industries to help them transform the way they use CRM and customer engagement technology. With continued growth and exciting new...

You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Key Responsibilities - Analyze the performance of customer promotions, including bonusing, free bets, cashback, and other incentive schemes.

West London | Onsite | Salary Competitive | 1 Year FTC Visa Sponsorship not available. IMMEDIATE START Omnis Partners is assisting a leading international organisation in hiring an Interim Customer Analyst. This role offers a hands-on opportunity for a data-driven professional to influence customer strategy and drive pricing initiatives across several European markets. What you will do: •...

Job Description Technical Support Analyst - SQL / Applications Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You'll play a key role in supporting web applications, providing user support, and training new Users on the platform. Perfect for someone who wants to get more hands on, & build up their software experience. Key...

Job Description Product Support / Software / SAAS / Service / Helpdesk / Client Support / Project Support Key Responsibilities • Level 2 customer support skills, dealing with escalations around the product from level 1 triage. • Respond to customer claim that have not been resolved by level 1 technical support team in line with customer SLAs • Liaise with Product and technical team to be...

Customer Support Assistant – Plumbing & Heating Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. Location: On-site | Salary: £24,420 – £30,000 per year | Job Type: Full-time, Permanent Are you technically minded with a passion for plumbing and heating? My client is looking for a motivated Customer Support...

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...

Application Support Analyst Slough | Up to £40,000 + Benefits Join a leading UK retailer where technology underpins every aspect of customer experience and business performance. In this role, you’ll take ownership of application operations across core business systems, including Microsoft Business Central and integrated platforms, ensuring data, processes, and integrations remain stable,...

You will work as part of an award-winning global support team to solve problems and respond to clients’ requirements.

Position: Customer Support Advisor Contract Length - 2 Months Working Pattern: Full Time (2 days a week on site) Location: Pinley House, Coventry / 250 Bath Road, Slough Are you passionate about delivering exceptional customer service in the automotive industry? Do you thrive in a dynamic environment where your problem-solving skills can shine? If so, we have the perfect opportunity for...

IT Support Analyst/2nd Line Support Analyst - London (5 days onsite) - Permanent A fantastic opportunity has arisen for a IT Support Analyst/2nd Line Support Analyst to join our London based global law firm on a permanent basis. Key Responsibilities: - Provide desktop, notebook, and remote user support for firm-approved software and hardware - Respond to user issues via walk-ups, phone, email,...

You will join a busy implementation team and help support users, across various locations in Europe, with post go live needs. Those that have supported Dynamics AX / Dynamics 365 FO solutions at 2nd or 3rd line level would be ideal for this role.

You will preferably have experience in a manufacturing environment

You will have strong communication skills both written and verbal

Application Support Analyst - City - 6 months contract - Inside IR35 Application Support Analyst urgently required by a leading financial services firm in the City. Core part of the role is and resolving tickets tied to legacy applications - VB.NET, SQL, C#. Key Responsibilities - First point of contact for legacy system issues—triaging, updating, and resolving support tickets - Investigate...

You will be supporting the Relationship Managers (RMs) and Head in daily activities with required management of assigned client relationships in order to meet the Department’s set objectives. Key Responsibilities:

Senior Customer Analyst - CDM Location: London Salary: Up to £70,000 + discretionary bonus Benefits: Pension up to 12% (8% employee contribution) We are looking for a Senior Customer Analyst to join a leading global online marketplace. This role focuses on understanding, optimising, and growing the customer base through data-driven insights, particularly around loyalty, retention, and...

IT Service Desk Analyst / Technical Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst / Technical Support Analyst to join our London based global law firm on a permanent basis. IT Service Desk Analyst / Technical Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists...

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...

CRM Consultant / Business Analyst Salary: £45,000 – £50,000 (DOE) Location: Fully Remote (UK-based candidates only) Employment Type: Permanent | Full-time About the Company We’re recruiting on behalf of a dynamic consultancy that partners with clients across multiple industries to help them transform the way they use CRM and customer engagement technology. With continued growth and exciting new...

Senior Customer Insight Analyst (Customer Loyalty) Location: London (Hybrid) Salary: Up to £70,000 + Bonus Benefits: Pension up to 12% (8% employee contribution) The Company Join one of the world’s leading online marketplaces as they invest heavily in loyalty and customer engagement. This is a key strategic role within the customer analytics function — focused on using data to design,...