Customer Support Advisor jobs in Sandwell

You will work across service areas providing front of house reception and back office support.

You will be part of a flexible and customer focused team, working to provide great homes and excellent services. Our successful Customer 1st Advisor will have: - A passion for customer service excellence

You must be willing to work within the alcohol industry to be suitable for this role.

You will be providing customer support including, but not limited to delivery updates, problem-solving, feedback, complaint handling, shortages, damages etc…

You will require a good telephone manner and friendly personality as well as being computer literate.

You will be working closely with your apprenticeship learning provider and developing positive relationships with a wide range of colleagues while developing your knowledge and capabilities to undertake the job Shortly after applying for the role, you’ll be sent a series of games that will identify your natural strengths and preferences and will determine your suitability for the role.

Customer Service Advisor Location: Great Bridge Branch Salary: £23,964 per annum Contract: Permanent Hours:35 hours per week 09.00 14.00 (Customer Facing) and 14.00 - 17.00 (Telephony) Monday Friday / 09.30 - 12.30 Saturday We’re made for each other At the West Brom, we know solid futures don’t happen overnight. So, whether our customers are looking to own their first home or have savings...

You will help us deliver consistently high levels of service to our customers, advising on shoe care, handbags, and accessories to compliment a customer’s needs, offering genuine, honest, and knowledgeable advice on our all products. You could have previous experience as a Sales Assistant, Retail Assistant or in a Customer Care environment.

A leading automotive service provider in West Bromwich is seeking a customer-oriented individual to join their team. This role involves engaging with customers to deliver excellent service, managing inquiries both in person and via phone, and ensuring satisfaction. Candidates should have prior knowledge of the automotive industry and experience with invoicing processes. Strong organisational and...

Technical Advisor – Fire Doors Location: Hybrid – National Role with travel to sites We are pleased to be working with a leading specialist contractor in passive fire protection, delivering high-quality fire stopping, fire doors, and compartmentation works across a wide range of sectors including residential, healthcare, education, and commercial projects. We are looking to speak to experienced...

You will handle queries via phone and email, offering practical solutions and guidance on a wide range of plumbing products. This is an advisory role, so you'll focus on troubleshooting, product compatibility, and helping customers resolve technical issues quickly and effectively.

Are you ready to take your career to new heights? A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully. Start date: Various from March 2026 Location: Natwest Bank. Birmingham City Centre - office based training and grad bay (7 weeks). Hybrid once you have completed training and successfully passed grad bay Great...

A global customer experience leader in the United Kingdom is seeking a bilingual representative to deliver exceptional customer support to enhance satisfaction. The ideal candidate will possess excellent communication skills in both Spanish and English, and must have a High School Diploma along with the ability to work on-site. Key responsibilities include answering customer service calls and...

A UK-based IT service provider is looking for an enthusiastic Field Service Administrator to join their team in Tipton. Your role will involve being the first point of contact for customers, diagnosing and resolving their IT issues while keeping them informed throughout the process. Candidates should have experience in an administrative role, and skills in customer service, communication, and...

A technology company in the UK is seeking a Test Development Engineer to provide technical support and consultancy for V93000 Smartest 7/8 systems. The ideal candidate will have strong hands-on experience with these platforms and proficiency in Linux, alongside excellent troubleshooting skills. This role requires independence and strong communication skills in both German and English. Competitive...

A leading IT service provider in the UK is seeking a Field Service Administrator to join their team. This role involves addressing customer IT issues, providing updates, and resolving scheduling conflicts. The ideal candidate should possess strong customer service skills, be IT savvy, and work well under pressure. This full-time position offers a competitive salary and benefits including training...

A prominent financial services provider is seeking a Customer Representative for their Birmingham branch. This full-time role involves supporting customers through transactions and digital services, as well as handling inbound calls. Applicants should be empathetic, communicative, and comfortable with digital tools. Training will be provided to ensure success. The position offers a 12-month...

You must have excellent communication skills and a good telephone manner as the majority of authorisations are negotiated over the telephone.

Job Description Health, Safety & Environmental (SHE) Advisor Hybrid – Southern England & United Utilities Regions Join Our Growing Team and Shape the Future of Safety in the Water Sector An exciting opportunity has arisen for a dedicated SHE Advisor to join our expanding team, providing Health, Safety & Environmental advice and hands-on support to project management teams across Southern...

Join to apply for the Debt Advisor role at SNG (Sovereign Network Group) 4 days ago Be among the first 25 applicants Join to apply for the Debt Advisor role at SNG (Sovereign Network Group) Get AI-powered advice on this job and more exclusive features. SNG (Sovereign Network Group) provided pay range This range is provided by SNG (Sovereign Network Group). Your actual pay will be based on your...

You will support Client Executives and senior Client Advisors with all aspects of account management, including renewals, mid-term adjustments, invoicing, slip production and client queries.

You will also help maintain strong client relationships and provide technical support when needed.

You will be directed to our candidate portal, there you can see a link to the full Role Profile and complete a short online application form

You will learn how to assess and control risks, understand legal responsibilities, and investigate incidents. Step 2 – NEBOSH General Certificate Build on your foundation with the NEBOSH General Certificate, the gold standard for health and safety professionals. This qualification covers workplace hazards, health and safety legislation, and how to design and implement effective safety systems.