Customer Support Advisor jobs in Nuneaton

You will be working in a fast paced environment, supporting employees with all people related task. The role offers flexibility between 35-40 hours per week and hybrid working (maximum 2 days per week) once probation is passed.

You will play a key role in ensuring customer satisfaction, driving continuous improvement, and maintaining high service standards. Key Responsibilities:Manage customer relationships and communication for all aspects of service and delivery. Address customer inquiries via phone, CRM systems, live chat, or instant messaging.

You will also be collaborating with colleagues reviewing their reports where needed.

You will also be working for a multi-award winning firm based in a brand new, state-of-the-art office with a supportive team and an environment encouraging growth and progression (for example by giving you access to CPD qualifications).

You will hold a recognised professional tax qualification or the equivalent gained by experience.

You will work within a team environment with the opportunity to generate consultancy and referrals for the business.

You will be costing the work and raising invoices from job card/repair orders.

You will be responsible for reporting time, hours sold, statistics and budgetary information as and when required.

You will have access to an excellent pension scheme, fantastic company car scheme with a new VW group car every six months, as well as 25 days holidays plus bank holidays.

You will be advising clients across all industries about various HR matters, giving you unmatched exposure and continued learning and development. There is a clear progression pathway and amazing company benefits!

You will also be required to undertake face to face meetings when required.

You will help us deliver consistently high levels of service to our customers, advising on shoe care, handbags, and accessories to compliment a customer’s needs, offering genuine, honest, and knowledgeable advice on our all products. You could have previous experience as a Sales Assistant, Retail Assistant or in a Customer Care environment.

You will almost always be having a real conversation, not following a script. The team also carries out operational processes, including administering gas supply switches and meter readings. This involves a variety of regular tasks, including requesting and recording information from customers (such as meter readings) and the handling of customer requests and queries.

You will also work on the shopfloor and other areas of the store as and when required, this may include working stock, cash handling, till work, take to car deliveries, stock control routines, restaurant service– an ideal opportunity to gain more skills and experience Who we are looking for

Customer Service AdministratorAbout Rapid Access Established for over 15 years, Rapid Access Ltd is an ever-expanding manufacturing company of Steel Access Panels and Riser doors to the construction industry, operating across 3 facilities in Warwickshire. We are a company dedicated to providing impeccable customer service and believe this is achieved through high levels of employee satisfaction....

You will achieve this by:Supporting two sites in Nuneaton and one in Rugby (mileage paid when required to go to Rugby)Answering the phones and greeting visitors to their centresAssisting with organising meetings and diary managementDistributing post and updating their databasesAny ad-hoc duties (this is a very varied role)

What you'll do Summary £12.75 - £13.65 per hour | 35-40 hour contract | AM & PM shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, no two...

Job Description Job Title: Customer Service Agent Department: Customer Service Reports To: Customer Service Manager Job Type: Part-Time Compensation: 21.00 per hour Job Overview: We are looking for a friendly and driven Customer Service Representative to join our team! As the first point of contact for our customers, you will play a vital role in creating a positive customer experience by...

A flexible opportunity that works around you whether you're looking for Full or Part-Time. Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments. Our network of over 1200 local Advisors enjoy these benefits, alongside great earnings. Hillarys, established over 50 years ago, remains the UK's leading provider of window furnishings solutions with an...

You will get the opportunity to work alongside our expert engineering team at our specialist site in Nuneaton, supporting them to test vehicles and components to the latest technical standards.

You will be required to provide evidence that you hold any essential qualifications at some point during the recruitment process.

A leading recruitment agency is seeking an Applications Engineer specializing in CNC Programming to join a reputable company in the Machine Tools industry. This role offers extensive training, a company vehicle for personal use, and the opportunity to travel nationwide. You'll be responsible for technical training and problem-solving support at customer locations. Ideal candidates should have a...

We are looking for a self-motivated, driven and adaptable individual who enjoys a challenge to work alongside our energetic team in Nuneaton. The role requires a CAN-DO attitude, an ability to learn from any losses and celebrate every win. We are a fast-paced business with plenty of opportunities for growth so if this sounds like you, we'd love to hear from you! ABOUT US GRS is the country's...

You will hold a recognised professional tax qualification or the equivalent gained by experience.

You will work within a team environment with the opportunity to generate consultancy and referrals for the business.

Ready to step out of operations and into HR for real? HR Advisor | £35,000 | Hinckley, Leicestershire Calling all Hospitality & Retail People Managers, HR Managers and ER specialists If you love employee relations, coaching managers, solving people problems and want to move into a fully HR-focused role (without juggling rotas, stock takes or weekend shifts), this could be the career move...

A flexible opportunity that works around you whether you're looking for Full or Part-Time. Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments. Our network of over 1200 local Advisors enjoy these benefits, alongside great earnings. Hillarys, established over 50 years ago, remains the UK's leading provider of window furnishings solutions with an...