Customer Support Advisor jobs in Nuneaton

You will play a key role in ensuring customer satisfaction, driving continuous improvement, and maintaining high service standards. Key Responsibilities:Manage customer relationships and communication for all aspects of service and delivery. Address customer inquiries via phone, CRM systems, live chat, or instant messaging.

You will be costing the work and raising invoices from job card/repair orders.

You will be responsible for reporting time, hours sold, statistics and budgetary information as and when required.

You will have access to an excellent pension scheme, fantastic company car scheme with a new VW group car every six months, as well as 25 days holidays plus bank holidays.

You will hold a recognised professional tax qualification or the equivalent gained by experience.

You will work within a team environment with the opportunity to generate consultancy and referrals for the business.

You will be working in a fast paced environment, supporting employees with all people related task. The role offers flexibility between 35-40 hours per week and hybrid working (maximum 2 days per week) once probation is passed.

You will help us deliver consistently high levels of service to our customers, advising on shoe care, handbags, and accessories to compliment a customer’s needs, offering genuine, honest, and knowledgeable advice on our all products. You could have previous experience as a Sales Assistant, Retail Assistant or in a Customer Care environment.

You will also work on the shopfloor and other areas of the store as and when required, this may include working stock, cash handling, till work, take to car deliveries, stock control routines, restaurant service– an ideal opportunity to gain more skills and experience Who we are looking for

You will almost always be having a real conversation, not following a script. The team also carries out operational processes, including administering gas supply switches and meter readings. This involves a variety of regular tasks, including requesting and recording information from customers (such as meter readings) and the handling of customer requests and queries.

You will achieve this by:Supporting two sites in Nuneaton and one in Rugby (mileage paid when required to go to Rugby)Answering the phones and greeting visitors to their centresAssisting with organising meetings and diary managementDistributing post and updating their databasesAny ad-hoc duties (this is a very varied role)

What you'll do Summary £12.75 - £13.65 per hour | 35-40 hour contract | AM & PM shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, no two...

Customer Service AdministratorAbout Rapid Access Established for over 15 years, Rapid Access Ltd is an ever-expanding manufacturing company of Steel Access Panels and Riser doors to the construction industry, operating across 3 facilities in Warwickshire. We are a company dedicated to providing impeccable customer service and believe this is achieved through high levels of employee satisfaction....

Job Description Job Title: Customer Service Agent Department: Customer Service Reports To: Customer Service Manager Job Type: Part-Time Compensation: 21.00 per hour Job Overview: We are looking for a friendly and driven Customer Service Representative to join our team! As the first point of contact for our customers, you will play a vital role in creating a positive customer experience by...

You will ensure user issues are resolved promptly with minimal disruption to business operations, helping to keep our core systems running smoothly.

You will assist with evaluating and implementing change requests or minor improvements to existing systems, making sure any modifications are properly tested and documented.

You will get the opportunity to work alongside our expert engineering team at our specialist site in Nuneaton, supporting them to test vehicles and components to the latest technical standards.

You will be required to provide evidence that you hold any essential qualifications at some point during the recruitment process.

We are looking for a self-motivated, driven and adaptable individual who enjoys a challenge to work alongside our energetic team in Nuneaton. The role requires a CAN-DO attitude, an ability to learn from any losses and celebrate every win. We are a fast-paced business with plenty of opportunities for growth so if this sounds like you, we'd love to hear from you! ABOUT US GRS is the country's...

We are currently advertising on behalf of an Automotive reputable main dealer, who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Hinckley area.Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service. Benefits:Competitive basic salary with an uncapped bonus structure.25...

Job Description We are currently recruiting for an experienced and highly motivated HGV Breakdown and Service Advisor to join our highly skilled HGV Department. Key Tasks/Areas of Responsibility Ensuring the roadworthiness and effective maintenance of all Company operated HGVs that are maintained externally: To ensure that externally maintained vehicles and trailers are kept in a fit and...

Job Description We are currently recruiting for an experienced and highly motivated HGV Breakdown and Service Advisor to join our highly skilled HGV Department. Key Tasks/Areas of Responsibility Ensuring the roadworthiness and effective maintenance of all Company operated HGVs that are maintained externally: - To ensure that externally maintained vehicles and trailers are kept in a fit and...

You will lead on a range of HR initiatives, including talent management, employee relations, performance management, and organisational development. Your role will be crucial in fostering a positive workplace culture and ensuring that our HR practices align with our business objectives.

You should be a confident communicator, able to build relationships at all levels of the organisation.

PARTS ADVISOR Basic Salary & OTE: £36,850 Working Hours: Monday To Friday & Saturday on Rota 08.00 - 12:30 Location: Hinckley Benefits: ·25 Days Annual Leave Plus Bank Holidays ·Staff Mental & Physical Support ·Private Medical Insurance ·Discounted Car Purchase Scheme ·Training & Development A main Car Dealership is seeking an experienced Parts Advisor to join their team. Responsibilities of a...

You will hold a recognised professional tax qualification or the equivalent gained by experience.

You will work within a team environment with the opportunity to generate consultancy and referrals for the business.