Customer Success jobs in Manchester

Customer Success Business Partner Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. Manchester, Leeds or Slough (Hybrid 2-3 days in office) Competitive + Commission Permanent full time We are looking for an experiencedCustomer Success Business Partner (CSBP)to join IRIS Software Group, supporting our...

You will focus on coaching and developing the team while also retaining a small portfolio of accounts to stay close to customer needs.

You will translate company goals into clear actions, drive customer outcomes, improve processes, and play a visible role in supporting the adoption of our Saa S platform across the UK and internationally.

A technology solutions provider in the UK is seeking a motivated Senior Customer Success Account Manager who is passionate about building strong relationships and delivering excellent customer experiences. Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. The role involves managing a portfolio of enterprise...

You will – both directly and as Head of a talent-rich team – guide partner universities through onboarding, coordinate cross‑functional teams, deliver high‑quality educator support, and help Cadmus become embedded across institutional ecosystems.

A global airline service company is seeking an Account Support Specialist in Manchester, England. Applying for this role is straight forward Scroll down and click on Apply to be considered for this position. This position requires building relationships with external customers and monitoring service standards. The ideal candidate will demonstrate previous customer management experience,...

You will also run agency onboarding and proactive communications outside of briefs, helping agencies maximise their membership through stronger platform participation, improved profile quality, and increased case study submission.

You will work daily across The GO Network platform, internal CRM systems, and project tracking tools.

A leading PropTech company based in Manchester is searching for a motivated Customer Success Manager. The role involves immersing in product knowledge, supporting clients from onboarding through to maximizing the value of the software, and collaborating with teams to improve product features. Candidates should possess a background in Customer Success and demonstrate excellent communication...

You will ensure long-term retention of our customers, maximising their satisfaction with, and loyalty to, LEAP and minimising customer churn.

You will be talking to and meeting with our customers nationwide to ensure that they’re making the most of their LEAP case management software subscription.

About the company Fast-track your career with the Marlee Talent Pool. We're not just matching you with your ideal roles but unlocking your long-term career potential. Marlee goes above and beyond by identifying key strengths for your CV, helping you discover a career direction you might not have considered where you can truly thrive, and guiding you to develop those essential soft human skills...

You will be responsible for driving success across our highest opportunity accounts.

You will act as a trusted advisor, ensuring customers maximise the value of our platform, achieve their business goals, and continue to grow their partnership with SafetyCulture.

Customer Success Manager – Strategy / Communication – Hybrid (3-4 days onsite) – ManchesterAre you the kind of Customer Success Manager who enjoys being the glue between customers and product? The person who actually listens, spots patterns, and makes sure feedback turns into action rather than disappearing into a black hole?This is an opportunity to join a small, growing tech business and become...

Description The aPriori Senior Success Manager is responsible for ensuring customer success and desired outcomes through the strategic management of professional services and development of a product cost management solution. They provide strategic advisement and direction, business consulting, and process change assessment during the implementation, deployment, and sustainment of aPrioris...

Position: AI Solutions, Client Delivery & Customer Success Associate Location: Manchester Salary: £30K – £50K+ depending on experience About the Company: We’re working with a fast-growing FinTech that’s transforming how financial services engage their customers, building secure, instant digital experiences and now embedding AI into those interactions. They’re helping banks, lenders, and...

Customer Success Ambassador Fixed term contract - 6 months with possibility to extend Location: open to locations / Hybrid – occasional travel to the office as and when required Typically daytime hours with the rotation of 9.30am - 6pm or 12.30 - 9pm Plus 1 weekend per month Salary: £26,550.00 per year, pro rated for the duration of the FTC Join our milk round 🥛🌎 Our goal at Modern Milkman...

A fast-growing Saa S business in Manchester is seeking a Head of Account Management & Customer Success to lead their Customer Success function. This role involves coaching an 8-person team, managing customer relationships, and driving strategies for retention and revenue growth. Experience in Saa S and managing distributed teams is essential. The successful candidate will play a critical role in...

The role If you want to know about the requirements for this role, read on for all the relevant information. As a Senior CSM, you’ll manage ANS’ largest and most strategic Tier 1 customers, support other CSMs, and champion customer success. You’ll drive retention, customer value, and long‑term partnerships, while also strengthening collaboration with Microsoft and key stakeholders. What will I...

You will be responsible for driving success across our highest opportunity accounts.

You will act as a trusted advisor, ensuring customers maximise the value of our platform, achieve their business goals, and continue to grow their partnership with SafetyCulture. The ideal candidate will have a strong track record of managing customers in the hospitality industry.

A global Ed Tech company in Manchester is seeking a Head of Customer Success (EMEA) to lead the implementation of their platform across UK universities. This role combines educational leadership with project management to improve teaching and learning through strategic partnerships and tailored training programs. The ideal candidate will have experience in higher education or Ed Tech, a strong...

A global Ed Tech company in Manchester is seeking a Head of Customer Success (EMEA) who will lead the implementation of their platform in UK universities. The ideal candidate will possess experience in higher education and customer success, capable of forging strong partnerships and delivering impactful training programs. This role is hybrid with two days a week in the London office, and provides...

You will lead and drive the end-to-end customer experience for post-sale account management with a keen eye on NRR, acting as the voice of the customer at a senior manager level, ensuring scalability, efficiency, alignment and accountability across the department.