Job Description Customer Success Manager - InsurTech SaaS About the company - Fast-growing SaaS technology firm delivering risk, intelligence, and analytics solutions to clients across the insurance and financial services sectors - Headquartered in London with a mission to help businesses make smarter, data-driven decisions through real-time insight and automation - Known for combining deep...
You will play a critical role in onboarding, adoption, retention, and growth, ensuring our customers achieve meaningful outcomes and long-term success. Working within the Customer Success Department, you will collaborate closely with Customer Operations, Sales, Channel teams, and senior leadership to deliver exceptional customer experiences for our most valuable accounts.
You will independently manage a portfolio of school accounts, ensuring they extract maximum value from the platform. Success in this role requires strategic thinking, technical aptitude, and the ability to balance multiple priorities without constant supervision.
You should be comfortable with ambiguity, eager to take on responsibility, and motivated by customer outcomes.
Title: Senior Customer Success Manager Location: London – Hybrid (London office twice per week, plus customer site visits as required) Package: £70,000 + bonus + benefits Reports to: Head of Customer Success Ingenio is partnering with a fast-growing SaaS business, to hire a Senior Customer Success Manager to play a critical role in driving customer value, retention, and expansion across the...
You will lead a Customer Success organization focusing on both Commercial customers and Public Sector intelligence agencies to derive maximum value from Windward’s Maritime AI platform.
You will sit at the intersection of commercial growth and operational excellence, managing a complex landscape of diverse business lines across the US, EU, UK, and International markets.
Head of Customer Success The information below covers the role requirements, expected candidate experience, and accompanying qualifications. Who we are? Verifile is an award-winning leading provider of CV verification and background screening services using innovative technology and methodology. We carry out background checks on candidates to enable our customers to make informed and long term...
Customer Success Business Partner Manchester, Leeds or Slough (Hybrid 2-3 days in office) Competitive + Commission Permanent full time We are looking for an experiencedCustomer Success Business Partner (CSBP) to join IRIS Software Group, supporting our market-leadingaccountancy software portfolio . As a CSBP, you will act as atrusted advisor to our key customers and strategic service...
You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. This role is ideal for someone who can work independently, exercise sound judgment, and build strong, value-driven customer relationships.
At Reltio®, we believe data should fuel business success. Reltio’s AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain master data management (MDM), and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data. The Reltio Data Cloud™ delivers interoperable data where and when it's needed, empowering...
Senior Customer Success Manager Please ensure you read the below overview and requirements for this employment opportunity completely. Sycurio – Guildford, England, United Kingdom The Senior Customer Success Manager delivers an exceptional customer experience by defining each customer’s business solution and integration design, providing technical oversight throughout onboarding and...
You will be responsible for driving success across our highest opportunity accounts.
You will act as a trusted advisor, ensuring customers maximise the value of our platform, achieve their business goals, and continue to grow their partnership with SafetyCulture.
You will independently manage a portfolio of school accounts, ensuring they extract maximum value from the platform. Success in this role requires strategic thinking, technical aptitude, and the ability to balance multiple priorities without constant supervision.
You should be comfortable with ambiguity, eager to take on responsibility, and motivated by customer outcomes.
Title: Senior Customer Success Manager Location: London – Hybrid (London office twice per week, plus customer site visits as required) Package: £70,000 + bonus + benefits Reports to: Head of Customer Success Ingenio is partnering with a fast-growing SaaS business, to hire a Senior Customer Success Manager to play a critical role in driving customer value, retention, and expansion across the...
Customer Success Executive (HCM) Manchester, Slough or Leeds (Hybrid 2-3 days a week in office) Competitive + Commission Permanent full time Are you passionate about building strong relationships and helping customers get the very best out of the solutions they use? Do you thrive on guiding clients through their journey and ensuring they achieve long-term success? If so, we’d love to hear...
Customer Success Manager - InsurTech SaaS About the company - Fast-growing SaaS technology firm delivering risk, intelligence, and analytics solutions to clients across the insurance and financial services sectors - Headquartered in London with a mission to help businesses make smarter, data-driven decisions through real-time insight and automation - Known for combining deep sector expertise...
You will lead a Customer Success organization focusing on both Commercial customers and Public Sector intelligence agencies to derive maximum value from Windward’s Maritime AI platform.
You will sit at the intersection of commercial growth and operational excellence, managing a complex landscape of diverse business lines across the US, EU, UK, and International markets.
Customer Success Executive (HCM) Manchester, Slough or Leeds (Hybrid 2-3 days a week in office) Competitive + Commission Permanent full time Are you passionate about building strong relationships and helping customers get the very best out of the solutions they use? Do you thrive on guiding clients through their journey and ensuring they achieve long-term success? If so, we’d love to hear...
You will lead a Customer Success organization focusing on both Commercial customers and Public Sector intelligence agencies to derive maximum value from Windward’s Maritime AI platform.
You will sit at the intersection of commercial growth and operational excellence, managing a complex landscape of diverse business lines across the US, EU, UK, and International markets.
Customer Success Manager - InsurTech SaaS About the company - Fast-growing SaaS technology firm delivering risk, intelligence, and analytics solutions to clients across the insurance and financial services sectors - Headquartered in London with a mission to help businesses make smarter, data-driven decisions through real-time insight and automation - Known for combining deep sector expertise...
Customer Success Executive (HCM)Manchester, Slough or Leeds (Hybrid 2-3 days a week in office)Competitive + CommissionPermanent full timeAre you passionate about building strong relationships and helping customers get the very best out of the solutions they use? Do you thrive on guiding clients through their journey and ensuring they achieve long-term success? If so, we’d love to hear from you!As...