customer solutions administrator jobs in Solihull

Head of Sales – Legal TechWest Midlands | Hybrid WorkingUp to £150,000 base | £300,000 OTEWe’re working with a well-established legal technology company with a strong and loyal customer base, now entering an exciting phase of commercial growth.As the business continues to scale, they’re looking to appoint an experienced Head of Sales to lead and develop a high-performing team of Account Managers,...

You will lead large teams through change, drive operational excellence, and ensure strong risk management aligned to the Conduct Risk Framework and Consumer Duty requirements, under FCA regulation.

You will work closely with the COO and senior stakeholders across the business, helping to shape operational strategy while delivering strong performance, efficiency and customer outcomes.

You will be supporting your team on a daily basis providing solutions to more complex queries and help guide your advisors through complaints to ensure the customer leaves satisfied and their query has been resolved.

You should be comfortable dealing with real time complaints, whilst working with other departments to obtain a solution for the customer.

Temporary Customer Service AdministratorSolihullMon – Fri Office based (37.5 hours a week)£12.21 per hourDuration: OngoingAre you a confident communicator with a flair for problem-solving? We’re looking for a proactive Temporary Customer Service Administrator to join our client’s busy team, supporting customers with their enquiries and ensuring swift solutions.The Role:• Handling inbound...

Job Summary Join Tarplett Generator Services Ltd, a leader in reliable diesel generators and backup power solutions for over 30 years. We're expanding and seeking a driven Technical Sales Consultant to fuel our growth. If you're passionate about engineering and sales, and thrive in a supportive environment, this is your chance to make an impact. This role stems from our exciting business...

You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement, and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

We’re recruiting an HR Administrator on a fixed-term contract until 31st December 2026 to support our HR team during an exciting payroll system implementation. This is a great opportunity to gain broad experience across the wider HR function, keeping day-to-day HR activities running smoothly while the team focuses on the project. Ideal for someone organised, detail-oriented, and eager to learn...

Are you a Customer Service professional in the construction industry? Are you working in a large company and feeling held back by corporate policy and process? Want more ownership and make more impact on a business? This might be the role for you! The company Based in Banbury, Oxfordshire, and operating throughout central England, RB Maintenance aims to deliver 1st-class Customer Service...

Job Description We’re recruiting for both Customer Service Administrators and Customer Service Officers to join our Home Finance team in Solihull - with a starting salary of £23,750 - £24,525 depending the role offered and experience. These are hybrid roles where you’ll work 3 days from home and 2 days in our Solihull office weekly, Monday-Friday between the hours of 9am-5pm. We’ll work with you...

Overview Type of Position: Senior Wealth Administrator - Berkswell Pay: £30,000 - £40,000 Reference: #1877595 Role Working in collaboration with Financial Advisers and other colleagues, you will assist the Financial Advisers in preparing recommendations and producing suitability reports in line with company policy, including preparing and maintaining client records, data gathering and application...

Job Title: Receptionist & Administrator Job Type: Permanent, Full Time Location: Solihull Salary: £23,810 We’re currently recruiting for a Receptionist & Administrator to join a friendly and supportive team within a busy clinic based in Solihull. This is a fantastic opportunity for someone with strong customer-facing experience—whether from retail, hospitality, or a previous administrative...

Fleet AdministratorSolihull£12.50 per hourOngoing ContractOur client are a market leading fleet management company, due to continued growth they are seeking a document controller to join their office in Solihull. The role will be responsible for ensuring all day to day documents for the clients fleets are uploaded and correct as well as handling missing documentation and updating clients.Key...

Job Description Job Title: Credit Control Administrator Role Type: PermanentLocation: SolihullHours of work: Monday to Friday 08:30 – 17:00 Summary and purpose of the Job: Wavenet is looking for a highly organised and proactive Credit Control Administrator to join our dynamic Credit Control team. This role is ideal for someone who thrives in a fast-paced environment, enjoys working...

You will be customer-facing, supporting engineers and colleagues on-site, managing stock movements, and ensuring accurate system updates. This is a hands-on role combining stores, customer service, and administrative duties, requiring strong organisation, attention to detail, and a proactive approach.

You will act as a strategic and trusted partner to our customers, guiding them through onboarding, software rollout and issue resolutions to drive retention and satisfaction. By proactively identifying opportunities for growth and addressing risks, you'll play a key role in supporting customer account expansion and ensuring we provide an excellent service.

You will need to bring experience in:

You will plays an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments and helping maintain the store’s appearance.

You will be Responsible For I know my customers and serving them with passion and pride, giving great natural service.

You will ideally have previous experience working within a similar role and possess excellent communication and organisational skills.

You will have excellent attention to detail, with the ability to prioritise workload and quickly respond to the many challenges that may arise.

You will lead large teams through change, drive operational excellence, and ensure strong risk management aligned to the Conduct Risk Framework and Consumer Duty requirements, under FCA regulation.

You will work closely with the COO and senior stakeholders across the business, helping to shape operational strategy while delivering strong performance, efficiency and customer outcomes.

You will lead large teams through change, drive operational excellence, and ensure strong risk management aligned to the Conduct Risk Framework and Consumer Duty requirements, under FCA regulation.

You will work closely with the COO and senior stakeholders across the business, helping to shape operational strategy while delivering strong performance, efficiency and customer outcomes.

You will lead large teams through change, drive operational excellence, and ensure strong risk management aligned to the Conduct Risk Framework and Consumer Duty requirements, under FCA regulation.

You will work closely with the COO and senior stakeholders across the business, helping to shape operational strategy while delivering strong performance, efficiency and customer outcomes.