customer services lead jobs in Redditch

Our client is looking for a Technical Customer Service Advisor to join their busy friendly customer service team, you will be responsible for providing exceptional customer service through various channels (zendesk, phone, email, chat), resolving inquiries promptly and professionally, and exceeding customer expectations. Technical Customer Service Advisor day to day duties include:Customer...

You will provide hands-on support for networking and communications solutions, with a particular focus on Wave Relay® MANET systems, supporting both internal teams and external customers across the UK and Europe.

You will play a key part in ensuring successful project delivery and supporting the evolution of Steatite’s communications technology.

Customer Service AdvisorRedditch, Worcestershire (Office-based)Full-time | PermanentSalary: £28,000 per annumAre you an excellent communicator with a passion for customer service? We’re looking for a Customer Service Advisor to join our clients busy Head Office team in Redditch.You’ll be responsible for guiding customers through their journey — from start to finish — ensuring everything runs...

You must be 18 years of age or over to work in one of our betting shops. - Passion for delivering great customer service! - Do you enjoy building strong relationships and can you communicate effectively? - Self-motivated and proactive. - Are you happy to work alone or as part of team?

Job description Customer Service Representative - French Speaking Temp Opportunity About the Role Our client is seeking a skilled Customer Service Representative with fluency in French to join their dynamic team. This position offers an excellent opportunity to grow within organisation, starting as a temporary role with a clear pathway to permanent employment for the right candidate. Key...

Age 21+ £12.41 per hour Under 21 £10.20 per hour Love all things motoring and cycling? Great with customers? Your knack with customers and boundless enthusiasm for cars and bikes is what will lead you to success in this role. Ideally, you’ll already have some experience of fitting car parts and of cycle repair, even as a hobby. Either way, we have training in place to get you the skills you...

You will need to have previous experience within a similar environment as well as knowledge using programs such as SAP, CRM or Sage. Duties You'll be responsible for: Assist and manage incoming calls, answering any queries in a timely and professional manner. Coordinating orders to be delivered, installed and collected by our clients Engineers.

You will almost always be having a real conversation, not following a script. The team also carries out operational processes, including administering gas supply switches and meter readings. This involves a variety of regular tasks, including requesting and recording information from customers (such as meter readings) and the handling of customer requests and queries.

You will be supporting clients with engineering technical support and product returns. Full product training will be given.

You will also lead a small team of 3 . The role will be a combination technical work, leadership and customer service.

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Job Description The company is an established and leading manufacturer of products and systems to various industries such as defence, rail, automotive and the marine industry. They are seeking to recruit a Service & Warranty Technician for their operations in Redditch. Salary - £26,561.60 per annum. Hours of work are; Monday to Thursday 7.30am to 4.30pm and Friday 7.30am to 1.30pm Benefits...

The company is an established and leading manufacturer of products and systems to various industries such as defence, rail, automotive and marine. They are seeking to recruit a Service and Warranty Manager for their operations in Redditch. Salary - circa£40,000 but potentially slightly higher for the right candidate. Hours of work are Monday to Thursday 7.30am to 4.30pm and Friday 7.30am to 1.3...

A leading manufacturer in Redditch is looking for a Service and Warranty Manager to oversee service operations and warranty management. Responsibilities include leading the team handling product returns, providing technical support, and ensuring customer satisfaction. Candidates should have strong experience in technical service management, preferably within manufacturing, as well as proficiency...

A leading retail brand is seeking two Supervisors for the new store opening in Lakeside in March 2026. These roles are available as 20-hour and 24-hour contracts. The ideal candidates will supervise the team, enhance the customer experience, and ensure that store operations are efficient and reflective of brand standards. This position involves staff training, conflict resolution, and...

We're seeking an experienced clinical leader to oversee ASD and ADHD services for adults and children/young people. You'll combine operational leadership with clinical oversight, ensuring safe, high-quality pathways and effective multidisciplinary team working. No two days will be the same , but you could start the day by reviewing performance dashboards and waiting lists, then chairing an MDT...

You will work closely with engineers, scheduling team, customers and management to ensure quotations are prepared efficiently and in line with operational, technical and contractual requirements. This is an excellent opportunity for a technically competent, commercially aware professional to make a real impact within a growing, fast-paced organisation.

The client are a leading global manufacturer of precision-forged and machined components. Remember to check your CV before applying Also, ensure you read through all the requirements related to this role. They are recruiting for a Manufacturing Engineering Lead to join their team in Redditch. The successful candidate will be responsible optimising manufacturing processes, improving product...

You will provide hands-on support for networking and communications solutions, with a particular focus on Wave Relay® MANET systems, supporting both internal teams and external customers across the UK and Europe.

You will play a key part in ensuring successful project delivery and supporting the evolution of Steatite’s communications technology.

A local recruitment agency in Redditch is seeking an organized and proactive Customer Services Administrator to support the mobile engineers team. This key role involves coordinating commissioning and rectification activities, maintaining accurate records, and ensuring excellent communication between engineers and customers. The ideal candidate will possess strong organizational skills,...

A reputable service provider in Redditch is seeking a Customer Service Executive to manage incoming calls and coordinate orders. The starting pay is £12.50 per hour, with potential for a permanent position following a successful trial. Duties include answering queries, order analysis, and general administration. Benefits include a friendly work environment, car parking on-site, weekly pay, and 28...