customer services lead jobs in Coventry

You will be responsible for managing store operations, including cash handling, customer queries, and stock control. The ideal candidate will have experience supervising teams in busy retail settings and possess a passion for delivering excellent customer service. The role offers a competitive salary, 28 days annual leave, and opportunities for professional development.

A leading technology firm in Coventry seeks a dynamic EU Service Centre Lead North to lead the Service Centre team, ensuring superior customer satisfaction and operational excellence. The role requires strong leadership and communication skills, along with experience in team management and CRM/ERP systems. Ideal candidates will exhibit an analytical mindset and commitment to innovative solutions....

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Role:- Customer Service Advisor Based: - Foleshill, Coventry CV6 Rate of pay:- £14.44p/h +33 holidays (25days+8BH) Hours: Mon – Fri: 8.30am - 5pm Duration: 12-month plus contract The Customer Service Advisor will work as part of a small friendly team. The companies’ offices are open plan, providing a good working atmosphere and working relationships between departments. The Customer Service...

You will have direct exposure to senior leadership and the opportunity to make a tangible impact on a high-profile operation.

You will enjoy the autonomy of a start-up environment, supported by the world-class infrastructure of a market leader! LuxuryStandards: Ourclientsoccupythehigh-growthluxuryspace.

We have an exciting opportunity for a Customer Service Advisor to work for a leading employer based in Redditch. This is a temporary role with permanent opportunities available to be a blended advisor for both our retail and motoring services. The department is growing, and there will be multiple opportunities. The purpose of this role is to ensure customers are number one priority by taking...

You will be part of a large team, working in fast paced and energetic environment, whilst managing inbound and proactive contacts to and from clients, retailers and third parties on a daily basis. We recruit for attitude and train for skills so looking for candidates with an aptitude for delivering exceptional client experiences and candidates are welcome from all industries.

You will be based in our Head Office in Binley, Coventry. The role is office-based and requires a flexible approach to working hours

You will embody the following behaviours / values: Respectful Challenger - driving performance and transformation through constructive challenge.

You will receive comprehensive training and support to thrive in your new role. Asa Retail Manager, you'll have the opportunity to lead by example and make a lasting impact on our team and customers. Ready to lead the way and take on this exciting opportunity? Apply now and become a valued member of the World Duty Free team!

You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment.

You will have good organisation and administrative skills, knowledge of dealer management systems would be an advantage but is not essential. Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.

Customer Service & Scheduling SpecialistAutomotive / Accident RepairLocation: Coventry, West MidlandsSalary: £28,000 – £34,000 OTE (basic + bonus), depending on experienceHours: Monday to Friday, 8:00am – 5:00pmAlternate Saturdays 8:00am – 12:00pm (paid overtime)I’m working with a busy, well-established accident repair operation in Coventry who are looking to bring in a Customer Service &...

Customer Service Advisor - 12-Month ContractLocation: Whitley (Hybrid after training) Hours: Monday to Friday, 9:00 AM - 5:30 PM Pay: Weekly payThe RoleOur client is seeking experienced a Customer Service Advisor to join their UK Client Relationship Centre. This is an exciting opportunity to deliver exceptional customer experiences and support across multiple communication channels, including...

You will be responsible for: This is not solely a desk-based role, you’ll be on the shop floor, engaging with our customers and ensuring the best experience by: Leading and motivating a team of Customer Service Representatives Coaching and development of your team Maintaining high standards and ensuring the shop always looks the part (.

Customer Service Representative Required:Location: Coventry - CV5TemporaryKey role and responsibilities for our clients Customer Service Representative:Prioritise and process all customers' orders in line with Customer Service KPILogging consumer complaints onto the technical complaint database.Investigating and obtaining batch information, date of production, line produced, and shift team, then...

Vacancy: Home-Based Customer Service Representative Monthly Earnings: £500-£1400/month Location: Anywhere in the UK Join us as we recruit for a prestigious FTSE 250 British Utilities Company. We are seeking passionate individuals who are eager to work from home, whether part-time or full-time, or those looking to supplement their current income. The responsibilities for the Home-Based...

SF Recruitment have partnered with a brilliant, growing business in Coventry, who are looking to recruit a Customer Services Director on a permanent, hybrid basis. This role has come up to to growth and recent successes within the business, and is a strategic role that will sit within the SLT. Salary: up to £120,000 with £6k car allowance and up to 20% bonus We are seeking a dynamic and...

Customer Service & Sales Advisor Location: Coventry Salary: £25,396.80 basic + great Commission (£27,800 OTE) We are a well-established business with a fun, friendly team looking for a Customer Service and Sales Advisor. With a generous commission scheme, this role blends customer service and sales, handling inbound calls and live chat enquiries. Key Responsibilities - Customer Service & Sales...

You will have direct exposure to senior leadership and the opportunity to make a tangible impact on a high‐profile operation.

You will lead the full employee lifecycle, from inclusive annert recruitment and onboarding to continuous coaching and professional development.

You will use data to tell a story.

You will enjoy a dynamic work environment and have the opportunity for professional visibility and growth within a global organization.