Customer Service Team Manager jobs in Dunfermline

You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices.

You will serve as a key escalation point for both business and IT stakeholders, ensuring that the expectations of senior leaders within CDIO and Enterprise Live Services (ELS) are consistently met.

Job Description Your new company Our client is a leading provider of home care services across the UK, dedicated to helping people live independently and with dignity. Their team in Edinburgh is growing and they're looking for someone who shares their values of compassion, integrity, and excellence. Your new role As Service Manager, you'll be responsible for overseeing the delivery of care...

You will be a true Brand Ambassador who will be able to interact easily with a variety of customers.

You will be a natural promoter of customer service excellence, a key contributor to the customer’s journey and experience instore, displaying knowledge and experience across product, store systems and processes.

You will lead verification planning and execution, manage a small verification team, and ensure that customer requirements are accurately captured, understood, and delivered.

You will join a fast-growing start-up who are now publicly listed as they build the first space-based cellular broadband network designed to be accessible directly by standard mobile phones.

IT Team Lead Location: South Edinburgh – On-site Salary: £40,000 – £45,000 (DOE) Employment Type: Full-time, Permanent Start Date: 1 month notice period or less required. Overview We’re working with a well-established and forward-thinking organisation seeking an experienced IT Team Lead to join their team. This is a fantastic opportunity for someone looking to take the next step in their...

Job Description Social Care Team Facilitator Location: Edinburgh, EH11 4EP Salary: £28,961 per annum + additional On Call Payment Contract: Full time, Permanent Hours: 39 hours per week - 50% of your time providing direct support- whilst the other 50% will be utilised for the management tasks of the team. ** Female only ** This is role is to support Lauren who lives in her own flat in...

You will ensure the team is set up to accept, prioritize and deliver work for multiple products/projects and deliver to client’s standards with enduring quality. Your responsibilities:

You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm. We’re looking for Customer Team Members to join our team at Co-op.

You will be the face of our store, providing great service and going the extra mile to delight our customers. From handling transactions to managing stock and ensuring health & safety compliance, you will help keep our store running smoothly and successfully.

Job Title: Customer Service Advisor - Dutch Speaking Location: Rosyth Salary: £27,000 Job Type: Full-Time, Permanent Pertemps are recruiting on behalf of our client for a Dutch-speaking Customer Service Advisor to join their dynamic and growing team. If you're fluent in Dutch and passionate about delivering exceptional customer experiences, we want to hear from you. What’s on Offer: -...

Job Title: Head of Business Support Services Location: Edinburgh, Onsite/Hybrid Department: Business Support Reports To: Chief Executive Officer Position Type: Full-time Compensation: £40-55k + options About Us: Exergy3 is a pioneering company specialising in ultra-high temperature thermal energy storage technology, with a mission to drive the decarbonisation of heat across Europe and...

You will have a unique opportunity to play a significant role in a dynamic and world-respected technology company within the exciting field of robotics, with clear development, training and career progression opportunities provided.

You will collate and report metrics to the IT Manager.

Field Service Engineer - EV Charging - Edinburgh / Scotland - £35k-£45k + Car/Van + Overtime Job Description – Field Service Engineer Location: Scotland / Edinburgh Reporting to: Technical Operations Director Direct Reports: None Salary Band: £35,000–£45,000 (+ Car/Van + Overtime) Company Overview Our client is a rapidly growing UK business operating in the electric vehicle (EV) charging...

What we offer in return We’ll pay you a base salary of £, from day one, and an excellent benefits package which includes: • Extra 9% of your salary (£2,) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.) • Variable Pay Award (5%/£1, on target) based on company performance. • Fantastic company pension – TSB contributing up to...

You will play a key role in keeping the business running smoothly and securely. 🛠️ Tech Stack Includes: - Dell laptops & Windows 11

You will be working alongside dedicated professionals who take pride in their work and reputation.

You will be working on mostly commercial sites such as Supermarkets. Benefits – Fire and Security Service Engineer: - £36,000 basic (£40,000+ OTE) - Company van or estate car - 25 days holiday + bank holidays

You will be responsible for: - Leading the electrical design for power, lighting, fire alarm, security, and data systems. - Producing drawings, calculations, and technical specifications. - Liaising with clients and multidisciplinary teams as required to meet project demands.

About Us:- Net2Source Inc. is one of the fastest growing diversities certified global workforce solutions companies with an unprecedented YoY growth of over 100% for last 6 years working with Fortune 1000/Global 2000 across 34 countries and 5 continents including North America, South America, Europe, Asia, Australia, and Middle East. About the Role: Job Title – Security Services Operations SME...

Our client is looking for an actuary with strong Defined Benefit pensions knowledge to join their growing Data Services team, focusing on data readiness and rectification projects linked to endgame and de-risking strategies. The Role You’ll work across large-scale strategic data projects, including buy-in/buy-out readiness, GMP equalisation and rectification, benefit change exercises, and...

Job Description Are you a Senior Mechanical Design Engineer seeking a new and exciting challenge in the heart of Edinburgh? Join this dynamic and innovative team as we embark on cutting-edge projects that shape the future of engineering excellence. Key Responsibilities: As a Senior Mechanical Design Engineer, you will play a pivotal role in: - Leading the design and development of complex...