Job Description Multiple Roles – From Customer Service Agent to Senior Client Manager Level (German Speaking) Edinburgh Permanent Responsibilities: -Respond to and resolve service enquiries, ensuring accurate and timely response -Oversee transactional activity and ensure all products and services are functioning correctly for clients -Participating in periodic client service reviews and...
You will be customer-centric, have a passion for travel, have a track record in building rapport quickly and take pride in being able to problem solve. These aspects will come through in all your interactions whilst delivering the best possible customer service through our range of communication channels.
We're currently looking for Customer Service Executives to create an outstanding customer experience in our Edinburgh Fiat/Kia/Abarth branch in Seafield and help customers get excited about our products. Why choose us? - 33 days' holiday allowance with room to grow - Generous retail discounts - Private healthcare - Simplyhealth - all employees have access to a GP 24/7 and can claim money back...
You will serve as the primary point of contact for users needing assistance with account management, platform navigation, and complex troubleshooting. - Handle a high volume of inbound and outbound communications via phone, email, and live chat. - Guide customers through step-by-step procedures to resolve technical difficulties using clear, non-technical language.
A leading global mobility provider is seeking a Customer Service Representative at Edinburgh Airport to deliver exceptional service to customers during a busy summer peak. This temporary position requires strong communication skills, previous service or retail experience, and a full UK manual driver's licence. Flexibility in shifts across seven days is essential. Pay starts at £12.41 per hour....
You will be instrumental in defining best practices for customer interaction and ensuring that all service agreements are met consistently. Requires exceptional communication skills and a deep commitment to strategic problem resolution. The job description was generated by AI.
At Reltio®, we believe data should fuel business success. Reltio’s AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain master data management (MDM), and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data. Reltio Data Cloud™ delivers interoperable data where and when it's needed, empowering data...
Summary 13.00 to 13.95 per hour | 20 - 30 hour contract | Various shifts | 30-35 days holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, no two shifts are the...
You will be provided with full training and development to give you every opportunity for success.
Role:Customer Support Engineer - WAMSKey Skills/ Screening Questions Detailed JD - WAMS, Power Systems, EMS, DMS, SCADA, eterra - Bachelor's degree in Electrical Engineering, Computer Science, or related field. - Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. - Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar). - Experience in...
Job Description Business Unit: Branch NetworkSalary Range: £25,250 per annum DOE + BenefitsLocation: Edinburgh, George StreetContract Type: Permanent, Full TimeOur Team Our Customer Consultants are the face and voice of Virgin Money and have fun whilst having a crucial role to play, delivering a heartfelt service to our customers daily. Our fabulous Edinburgh, George Street branch has an...
We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...
You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community.
Join our team as a Senior Shop Manager dedicated to driving sustained sales growth and elevating the overall customer experience. This demanding role requires excellent communication skills and the ability to inspire staff to surpass all service expectations. Core duties involve analyzing market trends, implementing effective promotional strategies, and controlling operational budgets...
Customer Experience ManagerMonday to Friday - 8.30 -5pm (hybrid optional)Salary - £37KManage day-to-day operations of a customer service team, ensuring high-quality service delivery and achievement of KPIs and SLAs. Lead and develop the team with a values-driven approach.Key ResponsibilitiesRecruitment & ResourcingOperational ManagementManage phone lines and email inboxes to meet SLAs.Identify...
Job Title: Customer Service AdvisorLocation: Edinburgh City CentrePay Rate: £14.02p/hr Hours: Monday - Friday, 7 hour shifts between 8am-6pm. Hybrid Working: 3 days per week home working after training Contract Type: Temporary - 12 months. Start Date: February and March 2026 Lloyds are recruiting now for Customer Service roles supporting the UK's largest Banking Group. As a Customer Service...
Job Title: Russian Speaking Customer Service AdvisorLocation: EdinburghSalary: £25,800 per yearEmployment Type: Full Time, PermanentFluent in Russian? Love solving problems and making people smile? This is your chance to turn your talent into a career you'll love.We're looking for someone who thrives in a fast-paced environment and knows how to keep things running smoothly. Join a global leader...
Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/BucharestKey Responsibilities: Deliver L2/L3 support for DERMS applications, integrations, and services. Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. Investigate and resolve incidents, service requests, and escalations in alignment...